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Comfort Suites University, Abilene

2.5 stars
1902 East Overland TrailAbileneTX79601United States of America, 855-239-9228
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Excellent4.1 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Comfort
Rather comfortable
Cleanliness
Quite clean
277See all 277 Hotels.com reviews
From 163 reviewsTripAdvisor Traveller Rating

Comfort Suites University, Abilene

Hotel Info: 855-239-9228

from $74
  • Suite, 1 King Bed with Sofabed, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofabed, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave

Special features

Dining

Guest appreciation Hour - Onsite lobby lounge. Happy hour is offered. Open select days.

Recent reviews

Excellent 4.1 /5 from 277 reviews

Comfort Suites University, Abilene
Good3.0 / 5
Overnight Stay
Little pricey for the area. Thanks to the employee who helped dry my daughter's uniform because the guest dryer was out of order. Nice enough for an overnight stay. Needs some updating. Desk chair torn. Breakfast was good. Worked well for what I needed. Felt safe.
1 night family trip
Comfort Suites University, Abilene
Poor1.0 / 5
Very disappointed with the hotel.
Very disappointed in this hotel. The pool is so small and it was very dark because bulbs were out and not had been changed. The sofa bed was broken so one of our kids had to sleep on the floor. The breakfast was okay. Muffins were stale and ketup had gone bad. Wifi was awful. We will not be staying here again.
1 night family trip
Comfort Suites University, Abilene
Outstanding5.0 / 5
Room was very clean. Bed was super comfortable.
Amazing stay!!
1 night family trip
Comfort Suites University, Abilene
Fair2.0 / 5
Cloudy & smelly pool
We choose the Comfort Inn for two reasons, the availability of a pull out couch and the indoor swimming pool. The price was outrageous -- $160 (including tax) for what we received. We were extremely disappointed when we took the kids down to the pool and hot tub and there was a very noticeable lake or algae type smell upon entering the pool area. The water was EXTREMLY cloudy and the hot tub in particular had a very foul odor and smelled like dirty lake water. Additionally the pool area is not well kept and the walls are showing major signs of corrosion. My husband went to the front desk and asked about the condition of the pool water and was simply told that she didn't know anything about it and was told the same by the other staff that came into the pool area to restock towels. We had counted on swimming being our entertainment and our children were excited to swim so as you can imagine the condition of the pool put a damper on our evening in the hotel. The conditions are something I would expect from a $60 hotel. We didn't take the issues up with the staff anymore because we felt it was useless since the attitudes were not those of people that are interested in solving problems or providing good customer service but rather meeting the minimum standards to complete their duties. The one positive of our stay was that the breakfast buffet was well stocked when we went down for our meal. Our stay was 11/5/16 - 11/5/16
1 night family trip
Comfort Suites University, Abilene
Excellent4.0 / 5
Place was great just no working phone in the room and window was dripping when raining right on top of AC unit that we had to turn it off to avoid any fire.
1 night family trip

See all reviews

Comfort Suites University, Abilene

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