All hotels in Surprise, Arizona, United States of America
1 room, 2 adults
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Holiday Inn Express Surprise, Phoenix

2.5 stars
16540 N Bullard AveSurpriseAZ85374United States of America, ‏‎855-239-9222
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Outstanding4.6 / 5
Service
Fantastic service
Amenities
Great amenities
Breakfast
Tasty breakfast
Vibe
Awesome vibe
191See all 191 Hotels.com reviews
From 141 reviewsTripAdvisor Traveller Rating

Holiday Inn Express Surprise, Phoenix

Hotel Info: 855-239-9222

from $86
  • Standard Room, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Executive Room, 1 Queen Bed, Non Smoking
  • One King Bed Accessible Nonsmoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Two Double Beds Accessible Nonsmoking

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Express Hotel Surprise
  • Holiday Inn Express Surprise
  • Holiday Inn Express Surprise Hotel Surprise
  • Holiday Inn Surprise
  • Surprise Holiday Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • Business center
  • Conference space size (feet) - 600
  • Conference space size (meters) - 54
  • One meeting room
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Holiday Inn Express Surprise, Phoenix’s small print

Also known as

  • Holiday Inn Express Hotel Surprise
  • Holiday Inn Express Surprise
  • Holiday Inn Express Surprise Hotel Surprise
  • Holiday Inn Surprise
  • Surprise Holiday Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 191 reviews

Holiday Inn Express Surprise, Phoenix
Excellent4.0 / 5
I found a side security door propped at approximately 2330 hours. I secured it and advised the front desk. The door gave unlimited access to the entire hotel. More than likely a hotel guest propped it open. Other than this incident the hotel overall was very good.
1 night trip
Holiday Inn Express Surprise, Phoenix
Good3.0 / 5
Disappointed by clientele.
We chose this hotel due to its proximity to the funeral of an elderly relative. Everything about it was fine, except for the thoughtless noise making of the other guests. Thin walls led to the feeling that their tv was actually in our room. One man thought it was OK to conduct a phone call in the hall right outside our door, and a couple next door had an argument which concluded with the phrase "don't you walk away from me". Charming. This disturbed our sleep after a long drive and an emotionally exhausting few days. Then at 8:30 am, while we were still asleep, the housekeeper tried to let herself in without announcing herself, and was only stopped by the latch-stop thingy. Facilities and location and cleanliness were fine, but beware the clientele and the employees.
2 night family trip
Holiday Inn Express Surprise, Phoenix
Outstanding5.0 / 5
Las Vegas travele
The bed wasn't super comfortable. The way the bedding was tucked in at the bottom, it felt like it was short sheeted. They put us in a room for a handicapped person, which was fine. Except when I showered I put the shower seat up and ended up with water all the way up to and behind toilet. We also couldn't get the Kuerig to work. We left a note and housekeeping said follow institutions. We had. We tried again and got a very watery drink. Other then those couple things it was quiet, nicely decorated and very well maintained.
2 night family trip
Holiday Inn Express Surprise, Phoenix
Outstanding5.0 / 5
Excellent Stay
Staff was very friendly and accommodating. Good breakfast every morning was ready early each morning and room was kept clean.
4 night romance trip
Holiday Inn Express Surprise, Phoenix
Outstanding5.0 / 5
Great for location
2 night business trip

See all reviews

Holiday Inn Express Surprise, Phoenix

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