Guests
All properties in Frisco, Texas, United States of America

Holiday Inn Express Frisco, an IHG Hotel

City-center hotel within easy reach of Ford Center at The Star

  • Free WiFi and free parking
From
$90

Property renovations and closures

  • During renovations, the hotel will make every effort to minimize noise and disturbance.

Image gallery

  • Pool
  • Pool
  • Exterior
  • Exterior
  • Pool
Pool. Image 1 of 26
1 / 26Pool
3400 Parkwood Blvd, Frisco, 75034, TX, United States of America
6.4.Good.
  • My stay, I booked the week out. I show up and am told there are no rooms. Not because…

    Sep 26, 2021

  • Never got to stay in a room here. Their computer system was down when we arrived, and…

    Aug 13, 2021

See all 257 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available

Guests rated location

Convenient
Safe
Easy parking
Quiet
Shopping

The property will be renovating from July 1 2021 to May 31 2023 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Swimming pool
    • Free parking
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 121 smoke-free guestrooms
    • Daily housekeeping
    • 24-hour front desk
    • Air conditioning
    • Front desk safe
    • Laundry service

    For families

    • Free cribs/infant beds
    • Microwave
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels

    What’s around

    • Heart of Frisco
    • Ford Center at The Star - 14 min walk
    • Stonebriar Centre Mall - 25 min walk
    • Legacy West - 37 min walk
    • Comerica Center - 12 min walk
    • Dr Pepper Ballpark - 18 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 King Bed
    • Standard Room, 1 King Bed, Accessible (Wheelchair)
    • Standard Room, 2 Queen Beds, Accessible (HEARING)
    • Standard Room, 2 Queen Beds, Accessible (Wheelchair)
    • Standard Room, 2 Queen Beds
    • Standard Room, 1 King Bed, Accessible (HEARING)
    • Room, 1 King Bed, Accessible (Roll-In Shower)
    • Standard Room

    What’s around

    Landmarks

    • Heart of Frisco
    • Ford Center at The Star - 14 min walk
    • Stonebriar Centre Mall - 25 min walk
    • Legacy West - 37 min walk
    • Comerica Center - 12 min walk
    • Dr Pepper Ballpark - 18 min walk
    • KidZania USA - 20 min walk
    • Baylor Scott & White Medical Center - Frisco - 26 min walk
    • The Shops at Legacy - 2.4 mi / 3.9 km
    • Children's Medical Center Plano - 2.9 mi / 4.7 km
    • Toyota Stadium - 4.4 mi / 7.1 km

    Getting around

    • Dallas-Fort Worth International Airport (DFW) - 25 min drive
    • Love Field Airport (DAL) - 26 min drive
    map
    See on map
    3400 Parkwood Blvd, Frisco, 75034, TX, United States of America

    At a glance

    Hotel size

    • This hotel has 121 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free breakfast

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible van parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place and staff at the property wear personal protective equipment.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Frisco Holiday Inn Express
    • Holiday Inn Express Frisco
    • Holiday Express Frisco, An Ihg
    • Holiday Inn Express Frisco, an IHG Hotel Hotel
    • Holiday Inn Express Frisco, an IHG Hotel Frisco
    • Holiday Inn Express Frisco, an IHG Hotel Hotel Frisco
    • Holiday Inn Express Frisco
    • Holiday Inn Express Hotel Frisco
    • Frisco Holiday Inn
    • Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco
    • Holiday Inn Express Frisco Hotel
    • Frisco Holiday Inn

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Holiday Inn Express Frisco, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
    • Yes. Nearby restaurants include Joe's Pizza Pasta & Subs (10-min walk), Norma's Cafe (11-min walk), and Gloria's Latin Cuisine (13-min walk).
    6.4.Good.
    • 2.0.Poor

      I did not appreciate the attitude of the hotel manager, "Lisa" she claimed not to have any rooms available so i booked online and went to check in and she then tells me the rooms are not clean and that is why she said they were unavailable. I explained that she should've said that to begin with as i thought in order to get a room it had to be done online from my end since it still showed availability. She then refused ro have the cleaning lady clean the room i booked or refund my money. She simply said "I'm not going to do that." I'm not going to do that either" and when i asked for corporate number to complain she said "i could find it online" she sat down and them pretended to start typing and never addressed me or the situation again.

      1 night business trip, Aug 9, 2021

      Verified Expedia guest review

    • 2.0.Poor

      This was the worst holiday inn express we have ever stayed at. When we checked in 1 person was working the desk and was marking our names off on paper. The carpets were nasty and full of stains, the tile in the bathroom was cracked and the toilet felt as if it was going to fall through the floor, the trash cans outside the hotel were overflowing, the lights didn’t work on the outside, and the hotel smelled very musty, the breakfast was very weak. I would recommend not staying at this hotel ever

      Adriene, 2 night family trip, Aug 6, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Disappointed in this property. I was unaware when I booked this hotel that the pool would be under renovation during our stay. I only noticed the warning when checking on our booking a day before we arrived. Then it was too late to cancel. While the front desk clerk was very kind and helpful, the property itself was not welcoming, very dark, stained carpets, uncomfortable mattresses. Upon arrival to our room, the bathroom floor was very sticky to walk on and there were multiple shoe prints that appeared on the sticky floor, also indicating it had not been cleaned. The continental breakfast was less than inviting as well. Not a great experience overall.

      2 night trip, Jul 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good hotel

      Great price, great location

      Linda, 3 night business trip, Jul 22, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I will stay again!

      Easy to book, great follow up via email and text, good value

      Julie, 1 night trip with friends, Jul 21, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Very disappointed

      Not so good. Trash can still had things in it from the last persons stay. No hand soap in the bathroom. Breakfast not ready until 9:00 and not 7:00 that is listed on the website. No cleaning service. Other people left their bags of trash in the hallways because no one came to clean the rooms.

      3 night trip with friends, Jul 15, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      The day we were set to arrive I received a phone call from the hotel telling me they couldn’t have a room clean for us. I let them know we would be late flying g in so there was time to clean. I was assured we would have a room for our 5 night stay but upon arrival we did not have a room. Brandon, who was unaware of the conversation Inhad with management earlier in the day managed to find a room that was not adequate but at least gave us a place to sleep for the night since we were getting up early for a game. At that point we found another hotel because the pool was closed, there was construction and management did not do there part in fulfilling expectations or reservations. The only positive things were Brandon and Latoya who tried to help us with the issues the management did not take care of themselves.

      5 night family trip, Jul 15, 2021

      Verified Expedia guest review

    • 2.0.Poor

      I did not stay here

      2 night family trip, Jul 9, 2021

      Verified Expedia guest review

    • 2.0.Poor

      we stayed at a Holiday Inn Express in Phoenix, AZ. and it was wonderful. this stay was very different & the hotel was nearly empty.

      3 night romance trip, Jul 1, 2021

      Verified Expedia guest review

    • 6.0.Good

      We found 2 live roaches in our room and the ac did not work properly

      1 night family trip, Jun 26, 2021

      Verified Expedia guest review

    See all 257 reviews