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Crowne Plaza Changshu, Suzhou (Suzhou)

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
No.6 Kai Yuan AvenueChangshu, Suzhou (Suzhou)Jiangsu215500China

4-star hotel in Suzhou with indoor pool, restaurant
  • Free WiFi
Great location
Food is all right
Pool should be renewed
25See all 25 reviews
From 160 reviewsTripAdvisor Traveller Rating

Crowne Plaza Changshu, Suzhou (Suzhou)

from $62
  • Deluxe Room
  • Club Room, 1 King Bed, Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Smoking
  • Club Room
  • Superior Suite
  • Superior Room
  • Room, 1 King Bed, Smoking (Leisure)
  • Room, 2 Twin Beds, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 269 rooms
  • This hotel is arranged over 19 floors


  • Check-in time starts at 2 PM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare


  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available on request) *


  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Health club
  • Spa services on site
  • Sauna
Working away
  • Business center
  • Conference space
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Special features


JJ Cafe - This restaurant serves breakfast, lunch, dinner, and light fare.

Yu Cantonese Cuisine - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Deli - This coffee shop serves breakfast, lunch, and dinner.

Chatterbos Bar Lounge - Onsite bar.

Crowne Plaza Changshu, Suzhou (Suzhou)’s small print

Also known as

  • Changshu Crowne Plaza
  • Crowne Plaza Changshu
  • Crowne Plaza Hotel Changshu

Optional extras

Valet parking is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Changshu, Suzhou (Suzhou)


  • Heart of Suzhou
  • Changshu Museum - 4.1 mi / 6.6 km
  • Jiangsu Yushan Mountain National Forest Park - 9.5 mi / 15.3 km
  • Changshu Binjiang Park - 14.5 mi / 23.3 km

Getting around

  • Wuxi (WUX-Shuofang) - 52 min drive
  • Shanghai (PVG-Pudong Intl.) - 108 min drive
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Good 7.8 From 25 reviews

Crowne Plaza Changshu, Suzhou (Suzhou)
No wifi
Booking says free wifi, but it didn't have wifi
Hiranjan, us3 night business trip
Crowne Plaza Changshu, Suzhou (Suzhou)
no hot water after 9am
This hotel should be rated a one star hotel. The hotel turns off the hot water after 9am each day. There is no advanced notice letting you know this before you check into your room. There is no note in the room telling you they turn off the water at 9am. They do not let you know this in any way. The hotel does not clean their dishes. The property is rude and does not care about customer service. Don't book this hotel.
A Traveler, us1 night business trip
Crowne Plaza Changshu, Suzhou (Suzhou)
horrible hotel. no hot water available after 9am.
This hotel is very dirty. They do not clean the dishes or restrooms. The hotel does not offer hot water after 9am in the morning. They do not give you advanced notice when you check in that hot water stops at 9am. Do not stay at this hotel. When you ask them anything, they are so rude. They do not care about customer service. This hotel should be rated a one star hotel. They do not clean things.
A Traveler, us1 night business trip
Crowne Plaza Changshu, Suzhou (Suzhou)
Very Good8.0
Good experience but a little old
Good for the money spent. The hotel is a little old so there are few issues. Good breakfast buffet and nice location. I will go back again.
A Traveler, us3 night family trip
Crowne Plaza Changshu, Suzhou (Suzhou)
High lite of trip
Hotel was better than expected English speaking Great breakfast Access to massage
A Traveler, us1 night business trip

See all reviews

Crowne Plaza Changshu, Suzhou (Suzhou)

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