Ellaa Hotel Gachibowli, Hyderabad

We arrived at the Ellaa early on a Monday morning after an overnight international flight and were very happy that we could check into our rooms immediately. We booked 2 executive suites and found them to be clean and spacious with a small kitchenette and separate bedroom along with a nice sized living room.Our only problem was with the cleaning staff. Our rooms were cleaned and beds made each day but for some unknown reason, our towels were taken each day (even when we hung them up intending to reuse them) and not replaced. So we had to call the front desk and request towels each day. Since we were there for 5 nights, on day 3 we started to hide our used towels in the closet in so that they would not be taken. Also had a problem with toilet paper, it was never replenished and sometimes was taken out of the room altogether. Just kind of odd. Overall, we enjoyed our stay and the location was convenient for our needs. We would recommend this place to others, just be aware you many need to start hiding your towels!

I will never stay here again

Stayed here for 3 weeks with kids. A great place to stay especially if you are going with little ones. Rooms are very spacious and well maintained. Complimentary breakfast is great - you have a variety of options and never get tired of them. Staff are very courteous and timely attend to my requests.

This was my first time @ Ellaa, the suite is large and comfortable, the biggest problem I had was the lack of reliable internet access in the first room I was provided. After complaining to the Duty Manager the hotel had me move rooms and set me up in a room with a dedicated router, which made connecting to the router better but the overall internet speed still left a lot of room for improvement. The hotel is undergoing some remodel/maintenance work and the Duty Manager promised me that internet related issues will be sorted out by May 2016. If you plan to get work done, make sure you request a room with router in the room

Need to improve a lot. In our room refrigerator , lights were not working. called around 20 times just to get basic things like extra bed, blanket, Tea coffee/ cup etc. housekeeping is not good! even lights in bed room n hall was not checked till checkout. same for refridgerator. overall just okay! During Checkout reception personal trying to charge for extra bed which he don't provide us despite of multiple calls. overall just okay experience..