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Crosslands Cincinnati - Sharonville, Cincinnati

2 stars
11457 Chester RdCincinnatiOH45246United States of America, ‏‎800-491-6126
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2.9 / 5
Service
Service is adequate
Room
Room is not nice
Cleanliness
Dirty
Food
Food is not good
116See all 116 Hotels.com reviews
From 41 reviewsTripAdvisor Traveller Rating

Crosslands Cincinnati - Sharonville, Cincinnati

Hotel Info: 866-539-8117

from $54
  • Signature Studio Queen Non Smoking
  • Accessible Signature Studio Queen
  • Studio Queen Non Smoking
  • Studio Two Twins Non Smoking
  • Studio Queen Smoking
  • Studio Two Twins Smoking

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 35 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Cincinnati Sharonville
  • Extended Stay America Hotel Cincinnati Sharonville
  • Crosslands Cincinnati Sharonville Hotel
  • Crosslands Cincinnati Sharonville

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Deposit: USD 100 per stay

Pet deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Late check-out can be arranged for an extra charge of USD 25.00

Pets are allowed for an extra charge of USD 25 per accommodation, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Barbecue grills
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
More
  • Weekly housekeeping provided

Crosslands Cincinnati - Sharonville, Cincinnati’s small print

Also known as

  • Extended Stay America Cincinnati Sharonville
  • Extended Stay America Hotel Cincinnati Sharonville
  • Crosslands Cincinnati Sharonville Hotel
  • Crosslands Cincinnati Sharonville

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Deposit: USD 100 per stay

Pet deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Late check-out can be arranged for an extra charge of USD 25.00

Pets are allowed for an extra charge of USD 25 per accommodation, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 116 reviews

Crosslands Cincinnati - Sharonville, Cincinnati
Poor1.0 / 5
Never again
It started with being charged for the full visit immediately upon arrival. There was never any maid service during the four days I was there - no fresh linens, no bed made, no trash removed. The sink was stained, but seemed to be cleanable. The kitchenette had service wear.
4 night business trip
Crosslands Cincinnati - Sharonville, Cincinnati
Poor1.0 / 5
Don't Do It.
Worst stay ever. The front desk staff was aloof to say the least. The room had no dishes, utensils, pots/pans as advertised. There was a full can of garbage still beneath the sink. I was seriously concerned for my safety with the surroundings and the location of the room. There were men sitting in a car outside of my door using drugs. This hotel should come with a warning.
2 night business trip
Crosslands Cincinnati - Sharonville, Cincinnati
Poor1.0 / 5
Would Not Return To This Location
There was some questionable activity on the premises over the weekend (possibly drug use). Despite advertising "free breakfast" when it was time to go to breakfast, a hotel employee said they were "out of food". Room was not clean.
2 night family trip
Crosslands Cincinnati - Sharonville, Cincinnati
Excellent4.0 / 5
Missed the Mark this time
I was terribly disappointed this last stay when I found a disgusting bathroom. I had already unloaded my car, so I didn't bother to try to change rooms, I just skipped showering. There were no toiletries, and the bathroom was filthy. There was body hair in the bathtub and on the shower walls, also on the floor and toilet. The floor was disgusting, and obviously not mopped. The rest of the room was acceptable
1 night business trip
Crosslands Cincinnati - Sharonville, Cincinnati
Excellent4.0 / 5
Same story different stay
I have stayed at this hotel a few times now, and there are a few consistencies which are great, The daytime desk clerk is amazingly sweet and pleasant, the manager is always polite and hospitable and breakfast is always ready when I am. Then there are a few consistencies which are horrible, the desk clerk who is working evenings is always a drag, and sometimes downright rude, talking on the phone while checking me in, etc, and the breakfast is less than stellar, including rank coffee. I would LOVE to have the option of fresh orange juice. I can get over the lack luster of options if I just had orange juice to take my vitamins. Instead I am forced to bring my own along.
1 night business trip

See all reviews

Crosslands Cincinnati - Sharonville, Cincinnati

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