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Best Western Hotel City Ost, Berlin

3.5-star3.5 stars
Frankfurter Allee 57-59BerlinBE10247Germany

City-center Berlin hotel with bar/lounge
  • Free WiFi
Great location
Fantastic service
Tasty breakfast
Complaints about WiFi
243See all 243 reviews
From 1,120 reviewsTripAdvisor Traveller Rating

Best Western Hotel City Ost, Berlin

from $56
  • Classic Room, 2 Single Beds
  • Comfort Room, 2 Single Beds
  • Family Room, 2 Single Beds
  • Premium Room, 2 Twin Beds
  • Business Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • In-room safe

Best Western Hotel City Ost, Berlin’s small print

Also known as

  • Best Western City Ost
  • Best Western City Ost Berlin
  • Best Western Hotel City Ost
  • Best Western Hotel City Ost Berlin

Optional extras

Self parking costs EUR 12 per night

Rollaway beds are available for EUR 20 per night

Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Hotel City Ost, Berlin


  • In Friedrichshain
  • Stasi Museum Berlin - 20 min walk
  • East Side Gallery - 30 min walk
  • Mercedes-Benz Arena - 31 min walk
  • Alexanderplatz - 2.3 mi / 3.8 km
  • TV Tower - 2.6 mi / 4.2 km
  • Nikolaikirche - 2.8 mi / 4.5 km
  • DDR Museum - 3 mi / 4.8 km

Getting around

  • Berlin (SXF-Schoenefeld) - 26 min drive
  • Berlin (TXL-Tegel) - 28 min drive
  • Ostkreuz Station - 17 min walk
  • Berlin East S-Bahn - 6 min drive
  • Berlin Ost Station - 7 min drive
  • Samariterstrasse U-Bahn - 0 min walk
  • Berlin Frankfurter Allee Station - 8 min walk
  • Frankfurter Gate U-Bahn - 10 min walk
  • Self parking (surcharge)

Recent reviews

Good 7.8 From 243 reviews

Best Western Hotel City Ost, Berlin
Very Good8.0
Basic accommodation; did not try breakfast; was convenient to where I was working early the next day. Staff was friendly.
Andres, us1 night trip
Best Western Hotel City Ost, Berlin
The hotel was not as advertised. They paid no attention whether it be the request for separate beds or a glass of ice.
A Traveler, ie2 night trip with friends
Best Western Hotel City Ost, Berlin
Nice location, nice team.
Great location, right by a U-bahn station (10 mins from Alexanderplatz) and great for exploring the brilliant nightlife in Friedrichshain. The restaurants nearby are superb and there a hundreds to choose from. New Day Vietnamese & Hangmee are brilliant. The staff are really friendly & helpful, the rooms are fine, a bit dated but good value. The only complaint I have is the wifi, it's terrible. If you are bringing a laptop pop an ethernet cable in your case and then it's fine. Overall, great value, great staff & a nice place to stay while exploring the City.
Chris, gb3 night business trip
Best Western Hotel City Ost, Berlin
Very Good8.0
great location, friendly, helpful front desk staff, friendly cleaning staff for room. Rooms adequate, bar fridge not working when we arrived, but fixed within a couple of days.
Robert, ph17 night family trip
Best Western Hotel City Ost, Berlin
Return visit!
I have now stayed here four times and it is my first choice for a Berlin hotel. The staff are very helpful and friendly; the room was good ( although on Frankfurter Allee, which makes it a bit noisy with an open window!) and the breakfast was excellent quality for 10 Euros. It is very conveniently located next to Samariterstrasse U-Bahn with good service to Alexanderplatz every few minutes - a 12 minute journey. The hotel is very good value and meets my needs precisely. Visitors to Berlin tend to gravitate towards Mitte for hotels but Friedrichshain is better value and, although more challenging, is a lively and diverse area!
Mark, gb5 night family trip

See all reviews

Best Western Hotel City Ost, Berlin

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