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Hilton Garden Inn Ottawa Airport

3-star hotel in Ottawa with indoor pool and restaurant

  • Free WiFi and free parking
From
$80

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2400 Alert Road, Ottawa, K1V1S1, ON, Canada
8.8.Fabulous.
  • Great staff and surprisingly comfortable bed and pillows. I slept very, very well. Warm…

    Sep 25, 2021

  • The staff was friendly and helpful, room was large and very comfortable

    Aug 22, 2021

See all 1,461 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Transportation options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 326 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • South Keys Shopping Centre - 44 min walk
  • Rideau Carleton Raceway - 4.4 mi / 7 km
  • Carleton University - 5.1 mi / 8.1 km
  • TD Place Stadium - 6.2 mi / 10 km
  • Lansdowne Park - 6.3 mi / 10.1 km
  • Rideau Canal - 6.7 mi / 10.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Evolution, Suite, 1 Bedroom
  • Suite, 1 King Bed (Evolution Conference)
  • Evolution, Room, 1 King Bed with Sofa bed
  • Evolution, Room, 1 King Bed
  • Evolution, Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible
  • Evolution, Deluxe Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
  • Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)
  • Room, 1 King Bed with Sofa bed (Drinks & Snacks)
  • Room, Multiple Beds (Drinks & Snacks)
  • Room, 1 King Bed

What’s around

Landmarks

  • South Keys Shopping Centre - 44 min walk
  • Rideau Carleton Raceway - 4.4 mi / 7 km
  • Carleton University - 5.1 mi / 8.1 km
  • TD Place Stadium - 6.2 mi / 10 km
  • Lansdowne Park - 6.3 mi / 10.1 km
  • Rideau Canal - 6.7 mi / 10.8 km
  • Ottawa Hospital Civic Campus - 7 mi / 11.2 km
  • Museum of Nature - 7.3 mi / 11.7 km
  • Elgin Street - 7.3 mi / 11.8 km
  • Algonquin College - 7.5 mi / 12 km
  • Canadian War Museum - 7.7 mi / 12.5 km

Getting around

  • Ottawa International Airport (YOW) - 3 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 13 min drive
  • Ottawa Station - 13 min drive
map
See on map
2400 Alert Road, Ottawa, K1V1S1, ON, Canada

At a glance

Hotel size

  • This hotel has 326 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Number of spa tubs - 1

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7200
  • Conference space size (meters) - 669
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed-captioned TV
  • Lever door handles

Languages Spoken

  • Chinese
  • Croatian
  • English
  • Filipino
  • French
  • Hungarian
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between CAD 13.95 and CAD 13.95 per person (approximately)
  • Early check-in can be arranged for an extra charge of CAD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of CAD 100.00 (subject to availability)

Children and extra bedsPay at property

  • Rollaway beds are available for CAD 20.0 per night

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Hilton Garden Inn Hotel Ottawa Airport
  • Hilton Garden Inn Ottawa Airport Hotel
  • Hilton Garden Inn Ottawa Airport Ottawa
  • Hilton Garden Inn Ottawa Airport Hotel Ottawa
  • Hilton Garden Inn Ottawa Airport
  • Ottawa Airport Hilton Garden Inn
  • Hilton Garden Inn Ottawa Airport Hotel Ottawa
  • Hilton Garden Inn Ottawa Airport Hotel
  • Ottawa Hilton
  • Ottawa Hilton
  • Hilton Ottawa Airport Ottawa

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hilton Garden Inn Ottawa Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - anytime. There's a charge of CAD 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CAD 100.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Garden Grille & Bar offers international cuisine. Nearby restaurants include Moe's BBQ and Smokehouse (2 mi), Tim Hortons (2.1 mi), and Shawarma Palace (2.1 mi).
  • No, this hotel doesn't have a casino, but Rideau Carleton Raceway (7-min drive) and Casino du Lac Leamy (18-min drive) are both nearby.
  • Hilton Garden Inn Ottawa Airport has an indoor pool and a spa tub, as well as a fitness center.
8.8.Fabulous.
  • 2.0.Poor

    No

    1 night business trip, Aug 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The room was a great size and very clean and comfortable

    Jessica, 1 night family trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay. Wonderful staff.

    3 night trip, Jul 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The room was clean and comfortable, the service was very good. We had a problem with our coffee maker, I called guest services and 5 minutes later a staff member was at the door with a hot cup of coffee and an apology!

    1 night family trip, Jul 10, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    quickly in Ottawa

    it was a nice stay

    Abdulsattar, 1 night business trip, Dec 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good hotel and had a pleasant stay. It was kept clean and sterilized.

    1 night family trip, Dec 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel

    Our stay at the Hilton garden INN was amazing everything was so neat and clean the room was big the bed was so comfortable everything about it was excellent, the staff was so polite respectful always greeted us with respect 10/10

    Hadasa, 1 night trip, Sep 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Quiet,clean and friendly. Limited because of Covid 19

    1 night family trip, Jun 29, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Wonderful place during a major snow storm. Very clean great service and good food

    2 night business trip, Feb 26, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The elevators in the main lobby weren’t working for a couple of days. It was difficult for me at 82 years old to travel the length of the hotel to the back then forward again each time to the restaurant or main exit. One was finally repaired by the time I was leaving.

    3 night trip, Feb 22, 2020

    Verified Expedia guest review

See all 1,461 reviews