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Secrets Aura Cozumel - Adults Only - All Inclusive

Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

On the beach, beach massages, scuba diving, snorkeling
On the beach, beach massages, scuba diving, snorkeling
On the beach, beach massages, scuba diving, snorkeling
3 outdoor pools
Junior Suite Swim Up Pool View | Pool | 3 outdoor pools

Overview of Secrets Aura Cozumel - Adults Only - All Inclusive

VIP Access

Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property
Cozumel beachfront resort with spa and beach bar

7.4/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $360
Price available on 12/19/2022
Map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and beach bar
  • Full-service spa
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Health club
  • Free use of bicycles
  • Pool bar
  • Swim-up bar
  • Coffee shop/cafe
  • Massage/treatment rooms
Feel at home
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • On the beach
  • Paradise Beach - 1 min drive
  • Mr. Sancho's Beach Club - 1 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 18 min drive

Restaurants

  • Sunscape Sabor Cozumel - 4 min walk
  • Carlos and Charlie's - 6 min walk
  • Playa San Francisco - 7 min walk
  • Playa Mia - 13 min walk
  • The mayan cacao - 14 min walk

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

At Secrets Aura Cozumel - Adults Only - All Inclusive, you can hit the beach to get a beach massage or sip a drink at the beach bar, plus you'll have access to onsite scuba diving, snorkeling, and windsurfing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Windows, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include a poolside bar, a health club, and a snack bar/deli. Fellow travelers say good things about the pool and helpful staff.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Language
Yoga

Entertainment

Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 266 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private picnics
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Archery
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Fishing
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • Built in 2007
  • Garden
  • Health club
  • 3 outdoor pools
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Restaurant dining guide

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Language
Yoga

Entertainment

Onsite live performances
Theme parties

Spa

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Windows - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Barefoot Grill - This beachfront restaurant serves lunch only.
Oceana - This beach seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
Bordeaux - Overlooking the pool, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Gohan - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
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Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
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Frequently asked questions

Does Secrets Aura Cozumel - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Aura Cozumel - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Secrets Aura Cozumel - Adults Only - All Inclusive?
As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Secrets Aura Cozumel - Adults Only - All Inclusive on Dec 19, 2022 start from $360, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Secrets Aura Cozumel - Adults Only - All Inclusive?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Secrets Aura Cozumel - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Secrets Aura Cozumel - Adults Only - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Secrets Aura Cozumel - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Secrets Aura Cozumel - Adults Only - All Inclusive?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Secrets Aura Cozumel - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Secrets Aura Cozumel - Adults Only - All Inclusive also has a health club and spa services, as well as a garden.
Are there restaurants at or near Secrets Aura Cozumel - Adults Only - All Inclusive?
Yes, there are 5 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views. Nearby restaurants include Sunscape Sabor Cozumel (4-min walk), Carlos and Charlie's (6-min walk), and Playa San Francisco (7-min walk).
What's the area around Secrets Aura Cozumel - Adults Only - All Inclusive like?
Secrets Aura Cozumel - Adults Only - All Inclusive is a short 5-minute walk from Paradise Beach and 12 minutes' walk from Playa Mia Grand Beach and Water Park. Travelers say this resort is in a good location.

Overall score and ratings

7.4

Good

7.9/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.7/10

Eco-friendliness

4/10 Fair

We have stayed at other Secrets hotels before so the expectations were high. I was disappointed. The room is old, the furniture is scrapped. The closet motion light kept going on and off all day and night. Then we went to the beach and there were no towels. We asked for towels and two hours later still no towels. We asked several people. The buffet restaurant food looks old and dry. Elevator didn’t work. We were on the third floor and had to use the stairs the whole time. Needless to say, we won’t be staying there for our next trip.
Rosalba, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice resort with great staff
We decided we needed a quick get-a-way. We’ve stayed at Secrets Aura before and so we decided to go again. There are things they could do to improve the property (maintenance items - exposed wires, broken tiles, smoke detectors needing new batteries, cleaning a/c units, etc.), but overall it is a lovely property and is a great place to stay as a couple. Adults only is a great perk, although occasionally there are other guests acting like children, the staff is quick to help guests who have overindulged. The staff at the resort are very good and happy to help however they can, friendly, courteous, and quick to respond to requests. We will definitely stay again, even with the parts that need work, it’s a great resort!
Ocean view jr. Suite
Water hammocks
Back pool w/swim up Manatee Bar
Front pool
Samantha, 7-night trip
Verified Hotels.com guest review

6/10 Good

The location and views at this property are amazing. The room size is quite nice as well. The food is very disappointing. Very bland, and often inedible. Went hungry more often than not.
Trevor, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a tropical Paradise. So many pools & amenities. The beach area is perfect for snorkeling
Constance, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jill marie, 10-night trip
Verified Expedia guest review

10/10 Exceptional

The water was beautiful
Wesley, 7-night romance trip
Verified Expedia guest review

4/10 Fair

The resort was clean and the staff friendly. It was pretty dated. Room service was rarely on time. Out of the 7 days we were there, pool towels were only available 1day. Food was ok...had better food at other resorts. We rented a car through the resort, took pictures of the car before we left, and the man in charge of the rental car tried to charge our credit card for damage that was already there. After showing him pictures, he said we doctored the date and still threaten to charge us for damage we did not cause. He finally signed a paper saying he would not charge us after we threatened to report him. We will not be staying there again.
Janet, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Resort was as advertised,beach was rocky,should have brought my water shoes
timothy, 3-night romance trip
Verified Expedia guest review

6/10 Good

Music played throughout the entire property and restaurants was repetitive and poor. Only venue for breakfast and lunch, if youare not preferred, is a long walk from the lobby. However, the food there was good and good variety.
Jerry, 7-night trip with friends
Verified Expedia guest review

6/10 Good

The staff was friendly but no service in the private beach bed you pay to rent, no beach towels EVER! No one told us about upgrading to preferred. Last day was total Kaos getting a ride to the airport. My Jeep excursion didn’t get to go to the tequila tasting after I paid for that. No one explains anything at all from check in to check out. My room leaked water in the bathroom and smelled of mildew. I won’t go back!
Tamie, 6-night romance trip
Verified Expedia guest review