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Extended Stay America - St. Louis -Westport-East Lackland Rd, Maryland Heights

2 stars
11827 Lackland RdMaryland HeightsMO63146United States of America, ‏‎800-658-6760
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2.6 / 5
Comfort
Uncomfortable
Room
Room is not nice
Cleanliness
Dirty
Amenities
Bad amenities
230See all 230 Hotels.com reviews
From 78 reviewsTripAdvisor Traveller Rating

Extended Stay America - St. Louis -Westport-East Lackland Rd, Maryland Heights

Hotel Info: 800-658-6760

from $57
  • Studio Two Twin Beds Non-Smoking
  • Studio One Queen Bed Smoking
  • Studio One Queen Bed Non-Smoking
  • Superior Studio One Queen Bed Non-Smoking
  • Studio Two Twin Beds Smoking
  • Superior Studio Two Twin Beds Non-Smoking
  • Superior Studio One Queen Bed Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Free use of nearby fitness center
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - St. Louis -Westport-East Lackland Rd, Maryland Heights’s small print

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.6 /5 from 230 reviews

Extended Stay America - St. Louis -Westport-East Lackland Rd, Maryland Heights
Excellent4.0 / 5
Great Hotel that Saves You Money
I stayed at this hotel because it was 5-6 miles from the concert venue I was attending that evening and the price was great for only needing a place to sleep for a night. There was a full size fridge, a two burner stove, a microwave, and plenty of cabinet Each seemed to work well (I did not try the stove only because I didn't need it). The shower handle was incredibly difficult to turn on but I was able to figure it out after pushing as hard as I could in either direction. The tub itself was spacious. The towel I grabbed had a small stain on it. And there was no hair dryer (but that didn't end up being a huge issue). The air conditioner was able to be adjusted per degree plus extra settings which was convenient. I stayed in mid-July so having the A/C on constantly was nice when I got back after the concert. I didn't have any issues with noise from the neighbors or any other disturbance. The breakfast is grab and go from the lobby because you're able to cook your own food in your room. There were muffins, granola bars, several kinds of coffee, and hot water and instant oatmeal packets. I had a reservation so checking in and out was super quick and I don't think I had to pay a deposit (something very common at other hotels). Overall I would recommend this hotel for the price and it's amenities that can save you more money from not having to go out to eat. It's also conveniently located next to a gas station so I was able to fill up my car quickly before leaving for home.
1 night trip
Extended Stay America - St. Louis -Westport-East Lackland Rd, Maryland Heights
Outstanding5.0 / 5
You Got To Try It At Leasr Once!
Excellent location and I enjoyed myself.
3 night business trip
Extended Stay America - St. Louis -Westport-East Lackland Rd, Maryland Heights
Poor1.0 / 5
Very poor.
The room stunk. There was not enough pillows. The curtain rod was broken off of the wall when we arrived. Did not really feel comfortable sleeping on the bed.
2 night romance trip
Extended Stay America - St. Louis -Westport-East Lackland Rd, Maryland Heights
Good3.0 / 5
Room was good for the price, however we were on the first floor and every step the person above us made sounded like the floor was going to fall in. We got earplugs for the next night and solved the problem.
3 night family trip
Extended Stay America - St. Louis -Westport-East Lackland Rd, Maryland Heights
Fair2.0 / 5
Unssafe feeling despite nice neighborhood
I got in, and there were so many people milling around the parking lot (at midnight!) smoking, playing music, being loud. There was no clear front lobby office, so I had to wonder through dark corridors to find it. I felt very unsafe. The person at the desk was unfriendly and uninformative. The normal amenities weren't in the room (coffee maker, glasses,etc) I had to go out and get them! You don't know this until you get to the room and get settled. The room wasn't built very tightly. There was a guy smoking outside my door (he was my next door neighbor) and the smoke wafted in and triggered my allergies. So gross!
1 night trip with friends

See all reviews

Extended Stay America - St. Louis -Westport-East Lackland Rd, Maryland Heights

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