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Hotel Portonovo Plaza Expo, Zapopan

3 stars
Av Lopez Mateos Sur 2400ZapopanJAL45050Mexico, 800-491-6126
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  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) 26-min drive; 14.7 miles/23.6 km
  • Free self parking
  • Free valet parking
Good3.5 / 5
Value for money
Best value for money
Great location
Tasty breakfast
WiFi system needs upgrading
277See all 277 reviews
From 82 reviewsTripAdvisor Traveller Rating

Hotel Portonovo Plaza Expo, Zapopan

Hotel Info: 866-539-8117

from $35
  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas



  • Free valet parking

In the hotel

Food and drink
  • Free hot/cold buffet breakfast on weekdays
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
Working away
  • Business center
  • One meeting room
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 1980
  • Elevator/lift
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
  • Daily housekeeping
  • Access via exterior corridors

Special features


Carabell - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recent reviews

Good 3.5 /5 from 277 reviews

Hotel Portonovo Plaza Expo, Zapopan
Poor1.0 / 5
Dirty, Old, and Rundown Room
The pictures they post online show a very different place than where my wife and I stayed. I wonder if all those positive reviews we read online were from employees, or paid reviews from someone else. AC was not working, there is not phone in the room, so when I needed to call front desk I had to use my personal cellphone. Bedding was dirty and stained. Bed sheets were too small and old for matress, bathtub was so disgusting, that I had to wear sandals in order to avoid touching floor with my bare feet. Very old furniture and tv. Very misleading!!! Never will stay there again!
3 night family trip
Hotel Portonovo Plaza Expo, Zapopan
Fair2.0 / 5
Ac has not temperature control windows do not seal
Ac has no temperature control, windows don't seal correctly there were a lot of mosquitos inside the room
1 night family trip
Hotel Portonovo Plaza Expo, Zapopan
Good3.0 / 5
Room had lots of ants complained and didn't do anything
1 night family trip
Hotel Portonovo Plaza Expo, Zapopan
Excellent4.0 / 5
Great location.great price
i stayed here for for four days, it is a little busy during the morning. martin and ciy
3 night business trip
Hotel Portonovo Plaza Expo, Zapopan
Poor1.0 / 5
There was some kind of noise, I called the front desk on multiple times asking them to see if they could figure out where it was coming from, I got no response from them, I asked if I could change rooms, got no response. So I am not going to stay there again.
1 night trip

See all reviews

Hotel Portonovo Plaza Expo, Zapopan

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