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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Playa Palms Beach Hotel, Playa del Carmen

4-star4 stars
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710, Mexico

Upscale beachfront hotel with outdoor pool, near Playa del Carmen Main Beach
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,124 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Cleanliness
Quite clean

Playa Palms Beach Hotel, Playa del Carmen

from $81
  • Studio, Partial Ocean View
  • Studio, 1 Queen Bed, Garden View
  • Ocean Front Studio
  • Apartment, 1 Bedroom, Partial Sea View
  • Family Room
  • Penthouse

What’s around Playa Palms Beach Hotel, Playa del Carmen

Landmarks

  • In Gonzalo Guerrero
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 5 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk
  • Punta Esmeralda Beach - 37 min walk
  • Playacar Golf Club - 39 min walk
  • Quinta Alegría Shopping Mall - 4 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 39 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Beach bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1997
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Library

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Playa Palms Beach Hotel, Playa del Carmen’s small print

Also known as

  • Hotel Playa Beach
  • Playa Palms Beach
  • Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
  • Playa Palms Beach Hotel Del Carmen
  • Palms Boutique
  • Palms Boutique Beach
  • Palms Boutique Beach Hotel
  • Playa Beach Hotel
  • Playa Palms Boutique Beach
  • Playa Palms Boutique Beach Hotel
  • Playa Palms Beach Hotel Playa del Carmen
  • Playa Palms Beach Playa del Carmen

Policies

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 79.00 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

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Recent reviews

Very Good 8.4 From 381 reviews

Exceptional 10.0
29th Anniversary Trip
Had a great stay for our anniversary trip. There was a little seaweed problem, but nothing that you can do about mother nature!
Mark, usRomance trip
Good 6.0
will not go until the seaweed is contain
the Smell Of seaweed was very bad i rented a beach front and i did not spend any time on the day at the room could not stand the smell sea water was very dirty could not even go in the beach this hotel is overprice they said is a 4 star i would give it a 3 They need to Actualize the images of the rooms The staff is ok
Mario, usRomance trip
Exceptional 10.0
Best vacation ever!
From the moment I checked in until the moment I checked out the hotel staff was kind, helpful, and attentive. My room was a beautiful studio on the second floor with a large balcony that had a table and a hammock. The air conditioning was ice cold. The rain shower had amazing water pressure. The bedding was high thread count cotton. There were plenty of towels. One of my favorite things in the room was the N'espresso machine. I immediately ordered one when I came home. The hotel is a smaller boutique hotel that caters to solo travelers, families, or couples. There is a pool that runs right through the center of the hotel grounds which was a great place to cool down after hanging out at the hotel's private beach. I want to thank the following staff members for their kindness. Belen, Acollany, Andrea, Fabian, Mariana, Carlos, Jorge, Cassandra, Julia, and Daniel. All these people in one way or another helped in making my stay memorable. I loved the Playa Palms Beach Hotel. It looks exactly like the pictures and then offers you so much more to help create a delightful vacation. I can't wait to go back. So much fun!
Jennifer, usOther trip
Exceptional 10.0
Beautiful clean rooms
The place was amazing! Great views, nice pool, friendly service. The breakfast delivery was an added bonus. I would absolutely stay here again!
Kate, us1 night trip
Exceptional 10.0
Expand Pool Hours
Only complaint that we have is the pool hours. The pool closes at 6 PM which, in my opinion, is way to early. The first time we stayed at Playa Palms, we arrived at 7 PM and all I wanted to do after a long travel day was to refresh in the pool. The security guard informed me that the pool closed at 6 PM. I understand not wanting to disturb other guest by leaving the pool open late but I think 8 or 9 PM is reasonable.
Eric, usRomance trip

Playa Palms Beach Hotel, Playa del Carmen

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