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Hotel Pan American, Guatemala City

2-star2 stars
9a Calle 5-63 Zona 1Guatemala CityGuatemala01001Guatemala

Guatemala City hotel with restaurant, bar/lounge
  • Free WiFi
Great location
Fantastic service
Amenities are not the best
Vibe is not too good
59See all 59 reviews
From 130 reviewsTripAdvisor Traveller Rating

Hotel Pan American, Guatemala City

from $49
  • Standard Room
Want more choice? Check out our other properties in Guatemala City.

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Meeting rooms 4
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1942
  • Safe-deposit box at front desk

In the room

Home comforts
  • Ceiling fan
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Restaurant Salon Real - This restaurant serves breakfast, lunch, and dinner.

Bar El Barcito - Onsite bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Pan American, Guatemala City’s small print

Also known as

  • Hotel Pan American
  • Hotel Pan American Guatemala City
  • Pan American Guatemala City


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs GTQ 60.00 per day

Rollaway beds are available for GTQ 200.00 per night

Breakfast costs between GTQ 50.00 and GTQ 100.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GTQ 250.00 per person (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Pan American, Guatemala City


  • In Zona Historico
  • Constitution Square (2-minute walk)
  • Catedral Metropolitana (4-minute walk)
  • National Palace (5-minute walk)
  • Central Market (5-minute walk)
  • Church of St. Francis (7-minute walk)
  • Museum of Invisible Musicians (8-minute walk)
  • La Merced Church (11-minute walk)

Getting around

  • Guatemala City (GUA-La Aurora Intl.) 18-min drive
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Good 7.0 From 59 reviews

Hotel Pan American, Guatemala City
Very Good8.0
Good location. Good wifi. Lots of shops and restaurants nearby. Hotel staff were very friendly. Perfect for a quick stopover in Guatemala City.
A Traveler, us2 night trip
Hotel Pan American, Guatemala City
not to stay
very noisy
..., us3 night trip
Hotel Pan American, Guatemala City
convenient, far from luxury, would stay again
couldn't connect to wifi in the room, lovely restaurant staff, desk staff not so great.
Kathleen, us3 night business trip
Hotel Pan American, Guatemala City
I can't wait to go back!
My daughter and I stayed here just for one night and truly enjoyed this charming and historical hotel. I felt like we stepped back in time. The room was comfortable, and while it wasn't "chic" or trendy it had everything we needed and at a fantastic price. The restaurant was very convenient, with tasty food at moderate prices. The staff was helpful, polite and friendly (like most Guatemalans!). The location was just what we wanted...right in the heart of the historic zona 1. We felt safe and happy here, and I can't wait to go back.
Susan, us1 night family trip
Hotel Pan American, Guatemala City
not a good experience
for few more dollars I could have stayed at a better place, two nights i had to wait outside for them to open the door, the second night was about 10 minutes, I told them that I could have been robbed during the waiting time, I won't stay at this place again, and I won't recommend it either.
Manuel, us3 night trip

See all reviews

Hotel Pan American, Guatemala City

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