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Hotel Puerta de Bilbao

Photo gallery for Hotel Puerta de Bilbao

Seasonal outdoor pool, open 10:30 AM to 8:30 PM, pool umbrellas
Front of property - evening/night
View from room
Separate tub and shower, free toiletries, hair dryer, bidet

Overview of Hotel Puerta de Bilbao

Hotel Puerta de Bilbao

4.0 star property
4-star hotel in Barakaldo with restaurant and pool bar
8.2 out of 10 Very Good
8.2/10 Very Good

861 verified guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is $72
Price available on 6/4/2023
Rio Castanos 2, Barakaldo, Vizcaya, 48903
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden

Room options

About this area

What's nearby

  • Bilbao Exhibition Centre - 3 min drive
  • Bay of Biscay - 6 min drive
  • San Mames Stadium - 8 min drive
  • Guggenheim Museum Bilbao - 11 min drive
  • Port of Bilbao - 17 min drive

Getting around

  • Bilbao Airport (BIO) - 15 min drive
  • Bilbao Zorrotza Station - 4 min drive
  • Barakaldo Lutxana Station - 28 min walk
  • Barakaldo Station - 28 min walk
  • Ansio Station - 15 min walk
  • Barakaldo Metro Station - 18 min walk
  • Bagatza Station - 22 min walk


  • McDonald's - 3 min walk
  • Cafeteria Gallery - 13 min walk
  • Doyuno - 3 min walk
  • Foodoo - 17 min walk
  • Pollito Cervecería Tradicional - 4 min walk

About this property

Hotel Puerta de Bilbao

Hotel Puerta de Bilbao puts you within a 15-minute drive of Guggenheim Museum Bilbao. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a poolside bar, a terrace, and a garden. Fellow travelers say great things about the helpful staff and comfortable guestrooms.


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 7 floors


  • Check-in time from 2:00 PM - 11:30 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite parking available only on request
  • Onsite self parking (EUR 14 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 8:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Pool gate
  • Stair gate

What to do

  • Discount at nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Conference space (3229 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Banquet hall


  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 48-inch LED TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16.00 for adults and EUR 8 for children
  • Early check-in can be arranged for an extra charge of EUR 35 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 35 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds


  • Self parking costs EUR 14 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 8:30 PM
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Bilbao Exhibition Center
Novotel Bilbao
Hotel Puerta Bilbao Barakaldo
Novotel Bilbao Exhibition Center Barakaldo
Novotel Bilbao Exhibition Center Hotel
Novotel Bilbao Exhibition Center Hotel Barakaldo
Novotel Exhibition
Barakaldo Novotel
Novotel Barakaldo
Novotel Bilbao Exhibition Hotel Barakaldo
Hotel Puerta Bilbao
Puerta Bilbao Barakaldo
Puerta Bilbao
Hotel Puerta de Bilbao Hotel
Hotel Puerta de Bilbao Barakaldo
Hotel Puerta de Bilbao Hotel Barakaldo

Frequently asked questions

Does Hotel Puerta de Bilbao offer free cancellation for a full refund?
Yes, Hotel Puerta de Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Puerta de Bilbao?
As of May 28, 2023, prices found for a 1-night stay for 2 adults at Hotel Puerta de Bilbao on Jun 4, 2023 start from $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Puerta de Bilbao?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Puerta de Bilbao?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:30 AM to 8:30 PM.
Are pets allowed at Hotel Puerta de Bilbao?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Puerta de Bilbao?
Yes. Self parking costs EUR 14 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Puerta de Bilbao?
You can check in from 2:00 PM - 11:30 PM. There's a charge of EUR 35 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 35 (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Hotel Puerta de Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (10-min drive) is nearby.
What is there to do at Hotel Puerta de Bilbao and nearby?
Hotel Puerta de Bilbao has a seasonal outdoor pool and a garden.
Are there restaurants at or near Hotel Puerta de Bilbao?
Yes, there's an onsite restaurant.
What's the area around Hotel Puerta de Bilbao like?
Hotel Puerta de Bilbao is located a short 12-minute walk from Bilbao Exhibition Centre.



Very Good




Staff & service




Property conditions & facilities




10/10 Exceptional

I was on the 7th floor of the hotel and had a great view. The staff were exemplary - very professional and very helpful. I could not fault it. Added benefits - a separate shower to a bath; very spacious room; complementary water; quiet.
Sean, 1-night trip
Verified guest review

4/10 Fair

Very poor breakfast for a 4 stars and no amenities in the bathroom because of eco-friendly matter..
Emanuela, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Clean hotel next to the exhibition centre and convenient for a trip to Bilbao on the metro and easy drive to ferry port. Downside was the size of the pool area for the number of rooms.
Hilary, 2-night trip
Verified guest review

8/10 Very Good

Good choice
Helpful staff, east check-in even tho we were early, also facilitated an extended checkout til 2pm as ferry was delayed. Comfortable bed, nice bathroom with full bath plus separate shower. Basic toiletries but adequate. Good location if shopping’s your thing, IKEA, Decathlon, El Corte Ingles….& lots more. We had paid for onsite parking but there’s lots of free parking behind the hotel.
Emer, 1-night trip
Verified guest review

8/10 Very Good

Leandro, 1-night trip
Verified guest review

10/10 Exceptional

Joan, 1-night trip
Verified guest review

8/10 Very Good

Nice hotel cold fried breakfast
DAVID, 1-night trip
Verified guest review

4/10 Fair

Don’t book this hotel
Avoid this hotel if you plan to visit Bilbao. Location is really bad. Hotel does not comply with basic safety rules to avoid Covid spread. Hotel has seven floors but only two rather small elevators. Even if an elevator already has a passenger (one or a Covid “bubble” of people) the elevator makes stops to pick up more passengers. Recommendations to avoid Covid spread are not advertised on each floor, by the elevator doors and the elevators are packed with people. Hotel is both ignorant and arrogant and has no intention to introduce restrictions to reduce Covid spread. But, at check in guests have to agree to pay an additional 50 Euros for cleaning, should they smoke a cigarette in their room.
Christer, 2-night trip
Verified guest review

10/10 Exceptional

Christopher Chris, 1-night trip
Verified guest review

8/10 Very Good

Nice hotel, although we booked with parking when we arrived they said no parking but eventually we sorted it out. The reception was helpful and even printed me out passenger locator forms and other documents for free. We did not book breakfast and could not get a coffee anywhere in the hotel the morning after which was pretty poor. Got an evening meal and the burger was raw, we did get refund for this and told that chef had been busy, although the food did arrive shortly after ordering I would have waited longer for the food to be cooked properly.
Leanne, 1-night trip
Verified guest review