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Ocean Coral & Turquesa - All Inclusive, Puerto Morelos

4 stars
Super manzana 12, Lote 1-05Puerto MorelosQROO77580Mexico, 800-491-6126
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Good3.9 / 5
Pool
Great pool
Food
Delicious food
Bar
Standard bar
Beach
Reasonable beach
680See all 680 Hotels.com reviews
From 10,369 reviewsTripAdvisor Traveller Rating

Ocean Coral & Turquesa - All Inclusive, Puerto Morelos

Hotel Info: 866-539-8117

from $163
  • Junior Suite, Balcony, Garden View
  • Junior Suite, Balcony, Ocean View
  • Jr Suite Privilege Ocean View jetted tub
  • Privilege Master Suite
  • Royal Room, 1 King Bed, Jetted Tub, Oceanfront
  • Privilege Junior Suite Garden Jetted Tub
  • Junior Suite, Balcony, Garden View
  • Privilege Junior Suite Ocean View
  • Honeymoon Suite, 1 King Bed, Jetted Tub, Oceanfront

At a glance

Key facts

Hotel size

  • This hotel has 591 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking (limited)

Offsite

  • Shopping center shuttle *

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)

Also known as

  • Ocean Coral
  • Ocean Coral Turquesa
  • Ocean Coral And Turquesa
  • Ocean Coral All Inclusive
  • Ocean Coral All Inclusive Puerto Morelos
  • Ocean Coral Puerto Morelos
  • Ocean Coral & Turquesa Hotel Puerto Morelos
  • Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
  • Ocean Coral Turquesa All Inclusive Puerto Morelos
  • Ocean Coral Turquesa All Inclusive
  • Ocean Coral Turquesa Puerto Morelos

Policies

Only registered guests are allowed in the guestrooms.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of MXN 800

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 9 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Swim-up bar
  • Free use of nearby fitness center
  • Spa tub
  • Beach towels
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Meeting rooms 4
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 21
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size single
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Dining

Blue Moon - This fine-dining restaurant serves dinner only.

Route 66 - This restaurant specializes in American cuisine and serves dinner only.

Ritratto D Italia - This restaurant specializes in Italian cuisine and serves dinner only.

Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only.

Ocean Coral & Turquesa - All Inclusive, Puerto Morelos’s small print

Also known as

  • Ocean Coral
  • Ocean Coral Turquesa
  • Ocean Coral And Turquesa
  • Ocean Coral All Inclusive
  • Ocean Coral All Inclusive Puerto Morelos
  • Ocean Coral Puerto Morelos
  • Ocean Coral & Turquesa Hotel Puerto Morelos
  • Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
  • Ocean Coral Turquesa All Inclusive Puerto Morelos
  • Ocean Coral Turquesa All Inclusive
  • Ocean Coral Turquesa Puerto Morelos

Policies

Only registered guests are allowed in the guestrooms.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of MXN 800

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 680 reviews

Ocean Coral & Turquesa - All Inclusive, Puerto Morelos
Poor1.0 / 5
Bad service
4 night family trip
Ocean Coral & Turquesa - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Great resort for the money
Great resort for the money. This was our third visit to the property. If we come back to Cancun, we will stay here again. Always consistent.
3 night family trip
Ocean Coral & Turquesa - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Just traveled for five day stay, it was great ,staff is very friendly and helpful. The beach is so nice and always clean plenty of water activities.
5 night family trip
Ocean Coral & Turquesa - All Inclusive, Puerto Morelos
Outstanding5.0 / 5
I'm coming back!!!
The wifi could be better
4 night trip with friends
Ocean Coral & Turquesa - All Inclusive, Puerto Morelos
Good3.0 / 5
Average hotel
The grounds of the hotel were nice. The beach was beautiful and the pools were great too. I was disappointed in the friendliness of the staff for a good portion of the visit. Some were very friendly. Others wouldn't smile or even say hello. The hostess at the breakfast buffet was very unfriendly. The elevators at the hotel were not working at all. They did not tell us that and put us on the 4th floor. Exercise was good, but would have thought they would let us know that so if stairs were an issue, we could be moved upfront. Also, the fact that elevators weren't working at all and not being serviced, just not working, tells me the maintenance of the hotel is below standard. The steps were filthy and they were never cleaned. The food overall was very mediocre in most of the restaurants. Sansai, the hibachi was very good though. Overall I would say this is an average hotel and not up to the normal standards I have seen at other all-inclusive hotels in that area. We did not opt for the Privilege package as it was way over-priced for what you got. I also had requested a king bed and was told the hotel was full and they could not accommodate that. The hotel was nearly empty. I think they do not give the best of service to customers that book via a website.
7 night trip with friends

See all reviews

Ocean Coral & Turquesa - All Inclusive, Puerto Morelos

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