Novotel Casablanca City Center

Photo gallery for Novotel Casablanca City Center

Primary image
Terrace/patio
Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Novotel Casablanca City Center

UNESCO Sustainable Travel Pledge

Novotel Casablanca City Center

4.0 star property
4-star hotel with restaurant, near United Nations Square

7.6/10 Good

618 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is $77
Price available on 7/24/2022
Map
Zaid Ouhmad & Rue Sidi Belyout, Casablanca, 20190
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • Conference center
  • Business center
  • 2 meeting rooms
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Free cribs/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Casablanca
  • Hassan II Mosque - 30 min walk
  • United Nations Square - 1 min drive
  • Marina Casablanca - 1 min drive
  • Central Market of Casablanca - 5 min drive
  • Port of Casablanca - 1 min drive
  • Place Mohammed V - 7 min drive
  • Casablanca Twin Center - 10 min drive
  • La Corniche Beach - 12 min drive
  • Ain Diab Beach - 18 min drive
  • Casanearshore Park - 21 min drive

Getting around

  • Mohammed V Airport (CMN) - 45 min drive
  • Casablanca Mers Sultan Station - 6 min drive
  • Casa Voyageurs Station - 11 min drive
  • Casablanca Ennassim Station - 12 min drive
  • Marche Central Station - 7 min walk
  • Mohamed Diouri Station - 12 min walk
  • Place Nations Unies Station - 12 min walk

About this property

Novotel Casablanca City Center

At Novotel Casablanca City Center, you'll be 1.6 mi (2.5 km) from Hassan II Mosque and 4.9 mi (7.8 km) from Ain Diab Beach. Guests can visit the fitness center for a workout or grab a bite to eat at Delight Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this upscale hotel. Fellow travelers say good things about the convenient parking and comfortable beds. The property is just a short walk to public transportation: Marche Central Station is 7 minutes and Mohamed Diouri Station is 12 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 281 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets allowed (1 per room, up to 11 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Playground

What to do

  • Access to nearby indoor pool
  • Golfing nearby

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference center (2799 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Delight Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.8 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-in between noon and 6:00 PM can be arranged for an extra charge (amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Also known as

Novotel Casablanca City Center
Novotel Hotel Casablanca City Center
Accor Casablanca City Center
Casablanca Novotel
Novotel Casablanca City Hotel Casablanca
Novotel Casablanca City Center Hotel
Casablanca Novotel
Accor Casablanca City Center
Novotel Casablanca City Center Hotel
Novotel Casablanca City Center Casablanca
Novotel Casablanca City Center Hotel Casablanca

Frequently asked questions

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

7.4/10

Staff & service

7.3/10

Amenities

7.7/10

Property conditions & facilities

7.0/10

Eco-friendliness

2/10 Poor

Not As Described! We feel scammed!!
The hotel description states free wifi included. The wifi never worked. We let the front desk person know and he said he would advise the tech department about our issue. Nothing was ever done and they never followed up with us. I don’t understand how this is a 4 star Novotel. We never encountered this before in a Novotel. The room is very run down. The bathroom door doesn’t close. The ac doesn’t work. There was only one outlet by the beds. The water in the shower is barely warm.
MARISSA, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The upper management of the facilities need to pay careful attention to the overall condition of the facilities as well as the supplies in the rooms. The towels are TERRIBLE!!! Invest in NEW TOWELS after a certain use time!! Old towels are rough and retain a very bad smell even after cleaning!! The towels I used in THREE different rooms are smelly and terrible!! This means that what encountered was the rule not the exception. The carpet in all rooms was awful dirty. This is NOT the problem of the cleaning staff. I saw they were doing the best; again It’s because the carpet needs to be removed and replaced after a normal number of years. Greed seemed evident and it’s a problem of the upper management and owners. Invest in new supplies anc new furniture! It will pay for itself in the long run.
1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Akram, 1-night trip
Verified Expedia guest review

2/10 Poor

No Refund
Our trip was cancelled by our travel agents due to the Covid virus and international travel being shut down and when they were contacted Novotel Casablanca City Center refused to refund our money. The cancellation was completely out of our control. Although we will be booking the same vacation in the future as soon as this virus is in better control, we will absolutely NOT be staying at this establishment. The lust for money is evident and it trumps kindness and hospitality. Buyer beware, once they have your money they will never see it again.
Susan, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

So far so good
Yasser, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nò air conditioning...........................................
1-night family trip
Verified Expedia guest review

8/10 Very Good

stacey, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review