4/10 Fair
Jul 4, 2022
Terrible!
Got to the hotel, no one was at the front desk, but could hear people talking in the back. Rang the bell and no one came. Waited for another 5 or so minutes and rang again, still nothing. After about 10 minutes, a lady came out and checked us in. We got to our room where the door was open and checked it out. The toilet wasn’t secured, there were no towels, and the fan was loud in the bathroom. We changed rooms to another one with no towels and a loud fan. We asked for towels and the lady said they didn’t have washcloths or hand towels as they were still being in the laundry. 😡 Also, the pillows are the worse!
Luke, 1-night family trip
Verified Hotels.com guest review