Courtyard by Marriott Paramus, Paramus

Not crazy about the shower

Pillow cases were dirty/stained and towels too. But all else good

It was an absolute pleasure staying here. The staff went above and beyond to make sure we had everything we needed. The hotel itself is spectacular on cleanliness as well.

Okay, so I am really hoping that the manager will reach out to me in order to fix this issue. My girlfriend and I stayed in the king deluxe, jetted tub. We checked in, noticed there was dried wax.. smelled of perfume, that was stuck all over the tub and floor. Whoever cleaned didn't do it well. We used the tub after we bought our own cleaner to try and make it at least usable because after calling the front desk three times with no answer was tiring; water was turned on, with it came out dead black bugs and I don't know what else. Things stuck in the jets? Was terribly disgusting. I never had issues with this hotel chain before and now, I'm reconsidering going back because of this. The bed was comfortable, pillowcases and sheets stained, wasn't kept well at all. I purposely booked this hotel for our anniversary, ended up going to bed early and annoyed because no one ever seemed to be around to fix the problems or wanted to be bothered. For the amount of money I paid, I thought I would at least get some kind of enjoyment out of this room; cleanliness is one thing I had hoped for. Anyways, it's hard to get to from the main road; there's no large sign or lights to show you the small road that leads to the hotel. If there is? Trees/branches in the way. Lobby was nice looking, think it was the best part of the hotel; the lobby itself. I'm really upset.

The room was nice except for the crickets and the ants that moved in on our food. This was a date night with the wife and we opted for the jetted tub. We got the jetted tub but the room was designated as a handicapped room. I did not need or want a handicap room. The bathroom was not, for lack of a better word, sexy. The bugs and bathroom aside, our stay was great. My wife and I frequently stay here on date nights.