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Waterstones Hotel, Mumbai

4.5-star4.5 stars
Off International Airport Approach RoadMarol, Andheri - East, MumbaiMaharashtra400059India

Luxury hotel in Western Suburbs with 3 restaurants, 2 bars/lounges
  • VIPVIP properties

    VIP properties have been recognized for offering exceptional service to our customers.

  • Free buffet breakfast, free WiFi in lobby, and free parking
Great amenities
Great pool
Complaints about WiFi
Value for money
Value for money could be better
81See all 81 reviews
From 645 reviewsTripAdvisor Traveller Rating

Waterstones Hotel, Mumbai

from $66
  • Boutique Double (Club Access Mon-Thurs
  • Suite, 1 King Bed
  • Executive Room, 1 Double or 2 Twin Beds
  • Weekend single
  • Boutique Single (Club Access Mon – Thurs Only)
  • Premier Room

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *



  • Free valet parking

  • Free nearby parking


  • Free area shuttle

  • Free ski shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Free ski shuttle
  • Fitness facilities
  • Indoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 7
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


White Barn - This poolside restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

All Stir Fry - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

On The Rocks - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Van Gogh Bar - This bar is located by the pool and specializes in international cuisine. Open daily.

Waterstones Hotel, Mumbai’s small print

Also known as

  • Hotel Waterstones
  • Waterstones Hotel
  • Waterstones Hotel Mumbai
  • Waterstones Mumbai


Payments made at the hotel using American Express cards will incur an additional surcharge, plus taxes. For more details, please contact the property using the information found on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1000 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for INR 200 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Waterstones Hotel, Mumbai


  • In Western Suburbs
  • Powai Lake - 2.7 mi / 4.4 km
  • Shoppers Stop - 2.7 mi / 4.4 km
  • University of Mumbai - 6.3 mi / 10.1 km
  • Mt. Mary Church - 9 mi / 14.6 km
  • Gilbert Hill - 3.5 mi / 5.6 km
  • Hiranandani Business Park - Powai - 3.7 mi / 6 km
  • ISKCON Temple - 4 mi / 6.4 km

Getting around

  • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 5 min drive
  • Mumbai Andheri Station - 14 min drive
  • Mumbai Vile Parle Station - 14 min drive
  • Mumbai Ghatkopar Station - 14 min drive
  • Free self parking
  • Free valet parking
  • Free parking nearby
  • Free area shuttle
  • Free ski shuttle

Recent reviews

Good 7.6 From 81 reviews

Waterstones Hotel, Mumbai
What's is actually included in booking not clear
The hotel itself was fine. The staff was friendly and helpful. The part that was frustrating was that all the amenities that I booked the hotel for were apparently not included! The pool, gym...any of that cost extra. I tried to go back and find where it indicated that in my booking and could not. We were traveling with our family and some friends and this was intended to be one last day of relaxation after a long trip/before a long travel itinerary home. The staff tried to be helpful and added our children and us to be able to swim for a bit (but not our friends who were traveling with us)... it was all very frustrating. When I encouraged them to make it more clear in their booking about what was and was not included, I was told that it is already clear (it most certainly was not on Again, I feel like the staff tried to be helpful (I'm guessing they did as much as they were allowed to do), but I will not be booking this hotel again.
A Traveler, us1 night trip
Waterstones Hotel, Mumbai
Nothing great
Room was old and had bad stench! They really need to upgrade the rooms or perhaps change the star rating to 3 star and not 4.5 star as suggested. They also do not provided free WiFi! My advise is to stay at Lality or Hyat, pay 10 dollars more but get a decent room and WiFi. Only good thing is that it is close to the airport.
Janesh Harish, us1 night family trip
Waterstones Hotel, Mumbai
The hotel was clean in parts
Bhagyesh, us1 night family trip
Waterstones Hotel, Mumbai
Very Good8.0
2 nights in Bombay
3 day business trip to Bombay. The hotel was close to the airport, clean, and service was good. Lack of free in-room Wi-Fi in today's day and age is disappointing.
Tom, us2 night business trip
Waterstones Hotel, Mumbai
Very Good8.0
Oasis Near Mumbai Airport.
I upgraded to a suite which is really a fully equipped executive apartment. Accommodations were excellent. Clean and comfortable. The main restaurant was being renovated, so I can't comment other than it looked to have a nice setting. The pool access and breakfast are actually in a separate club which was very nice. When inside, you have very little to let you know you're very close to the airport (or sadly,slums as well). Soundproofing for the rooms isn't quite as good as the Hyatt or JW Marriott, but not obtrusive either. All in all, good value (at least for the suite).
A Traveler, us2 night business trip

See all reviews

Waterstones Hotel, Mumbai

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