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Waterstones Hotel, Mumbai

4.5 stars
Off International Airport Approach RoadMarol, Andheri - East, MumbaiMaharashtra400059India
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Excellent4.3 / 5
Pool
Great pool
Amenities
Great amenities
Wellness
Great wellness & sports facilities
Value
Value for money could be better
55See all 55 Hotels.com reviews
From 487 reviewsTripAdvisor Traveller Rating

Waterstones Hotel, Mumbai

from $110
  • Boutique Single (Club Access Mon – Thurs Only)
  • Suite, 1 King Bed
  • Premier Room
  • Boutique Single Room
  • Boutique Double (Club Access Mon – Thurs Only)
  • Boutique Single Room
  • Boutique Single Room
  • Boutique Single Room
  • Weekend single
  • Executive Room, 1 Double or 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Also known as

  • Hotel Waterstones
  • Waterstones Hotel
  • Waterstones Hotel Mumbai
  • Waterstones Mumbai

Policies

Payments made at the hotel using American Express cards will incur an additional surcharge, plus taxes. For more details, please contact the office using the information found on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 750 per vehicle (one way)

WiFi is available in guestrooms for INR 600 per night (rates may vary)

WiFi is available in public areas for INR 650 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for INR 750 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for INR 650 per night (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Indoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

White Barn - This poolside restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

All Stir Fry - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

On The Rocks - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Van Gogh Bar - This bar is located by the pool and specializes in international cuisine. Open daily.

Waterstones Hotel, Mumbai’s small print

Also known as

  • Hotel Waterstones
  • Waterstones Hotel
  • Waterstones Hotel Mumbai
  • Waterstones Mumbai

Policies

Payments made at the hotel using American Express cards will incur an additional surcharge, plus taxes. For more details, please contact the office using the information found on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 750 per vehicle (one way)

WiFi is available in guestrooms for INR 600 per night (rates may vary)

WiFi is available in public areas for INR 650 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for INR 750 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for INR 650 per night (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 55 reviews

Waterstones Hotel, Mumbai
Excellent4.0 / 5
2 nights in Bombay
3 day business trip to Bombay. The hotel was close to the airport, clean, and service was good. Lack of free in-room Wi-Fi in today's day and age is disappointing.
2 night business trip
Waterstones Hotel, Mumbai
Excellent4.0 / 5
Oasis Near Mumbai Airport.
I upgraded to a suite which is really a fully equipped executive apartment. Accommodations were excellent. Clean and comfortable. The main restaurant was being renovated, so I can't comment other than it looked to have a nice setting. The pool access and breakfast are actually in a separate club which was very nice. When inside, you have very little to let you know you're very close to the airport (or sadly,slums as well). Soundproofing for the rooms isn't quite as good as the Hyatt or JW Marriott, but not obtrusive either. All in all, good value (at least for the suite).
2 night business trip
Waterstones Hotel, Mumbai
Fair2.0 / 5
Nightmare for parents, everything not available.
We booked from Hotels.com 7 nights,we greeted family and inspected the room. We asked for Double bed and roll out single bed +cot.After kids napping on beds nothing came or fixed. Requested again and said only on availability, though I have confirmation email and another email direct from Hotel that this is available. Also on Hotel.com website was free cot, this also confirmed and then NOT AVAILABLE, and never had cots.Family of 4 (2 Adults and 2 children including toddler & baby). This is the worst hotel for families!! There was no way the adults could sleep in the room since the children could not have bedding supplied, and to make the first night in Amritsar more of a nightmare the door had only a button lock. A child can open, and leave the room so I could not sleep when children napped. We could not stay, we booked Hotel Sawera Grand, we were jet lagged and needed to sleep and hotel argued it was only on availability, but they never had cots. The new Hotel was much more expensive but none other were available. After family dinner with relatives that we can't stay nor sleep at your hotel since what was asked was not supplied,so an argument ensued where Hotel going on about policy and payment where we had not even stayed one night, but we are paying them for the night and want to go new hotel. We booked through Hotels.com, they said it came from Expedia- cancel online they said then get money back, hotels.com said won't get money back. All liars.Turn off tv for kettle
1 night family trip
Waterstones Hotel, Mumbai
Excellent4.0 / 5
SHOULD APPRECIATE THE COURTESY OF YASH AT THE BAR. hE WAS EXTREMELY COURTEOUS AND WOULD HAVE GONE BACK IF I HAD STAYED ANOTHER DAY. MONIDEEPA AT THE RECEPTION ALSO NEEDS SPECIAL MENTION FOR HER EXTREMELY PLEASANT DEMENOUR
1 night romance trip
Waterstones Hotel, Mumbai
Outstanding5.0 / 5
Hotel bathing in blue
Waterstones is a delight...the room is open, seriously like an open & large living room-and-bed room. The bed, interestingly, is in the centre of a living room like room, facing bay windows.
1 night trip

See all reviews

Waterstones Hotel, Mumbai

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