All hotels in San Cristobal de las Casas, Chiapas, Mexico
1 room, 2 adults
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Hotel Villa Mercedes, San Cristobal de las Casas

3-star3 stars
Diagonal Hermanos Paniagua 32San Cristobal de las CasasCHIS29264MexicoGreat location! See map

Suburban hotel in San Cristobal de las Casas with bar/lounge, conference center
  • Free WiFi and free parking
Great amenities
Fantastic service
Great location
45See all 45 reviews
From 264 reviewsTripAdvisor Traveller Rating

Hotel Villa Mercedes, San Cristobal de las Casas

from $62
  • Deluxe Room
  • Executive Room
  • Suite
  • Deluxe Double Room

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free extended parking

  • Free RV/bus/truck parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Free use of nearby fitness center
  • Spa services on site
  • Sauna
  • Playground on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • Business center
  • One meeting room
  • Conference center
  • Concierge services
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


La Chimenea - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Villa Mercedes, San Cristobal de las Casas’s small print

Also known as

  • Hotel Villa Mercedes
  • Hotel Villa Mercedes San Cristobal de las Casas
  • Villa Mercedes San Cristobal de las Casas


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Villa Mercedes, San Cristobal de las Casas


  • Huitepec Ecological Reserve - 10 min walk
  • Amber Museum of Chiapas - 17 min walk
  • Regional Costume Museum - 18 min walk
  • Church of San Cristobal - 23 min walk
  • Plaza de La Paz - 23 min walk
  • Mesoamerican Museum of Jade - 24 min walk
  • San Cristobal de las Casas Cathedral - 24 min walk
  • Arches of Carmen - 26 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 61 min drive
  • Free self parking
  • Free extended parking
  • Free RV, bus, and truck parking

Recent reviews

Superb 9.0 From 45 reviews

Hotel Villa Mercedes, San Cristobal de las Casas
Clean, Attractive Rooms and Attentive Staff
Really nice rooms a little outside of town, with free secure parking. Perfect for a road trip. The thing that was great was the staff. They accidentally double charged me, and I would not have noticed until I got back from vacation. They alerted me to the mistake and corrected it immediately. I really appreciate their service and honesty, they went the extra mile.
Claudia, us1 night trip with friends
Hotel Villa Mercedes, San Cristobal de las Casas
Good stay!
Good stay. Just a little bit noisy. No microwave in the room.
Fernando, us1 night romance trip
Hotel Villa Mercedes, San Cristobal de las Casas
Good stay!
A little bit noisy and pricey.
Fernando, us2 night romance trip

See all reviews

Hotel Villa Mercedes, San Cristobal de las Casas

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