MainStay Suites Texas Medical Center/Reliant Park

Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Primary image
Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of MainStay Suites Texas Medical Center/Reliant Park

MainStay Suites Texas Medical Center/Reliant Park

2.5 star property
Hotel with outdoor pool, near MD Anderson Cancer Center

8.0/10 Very Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
The price is $75
Price available on 8/9/2022
Map
3134 Old Spanish Trl, Houston, TX, 77054
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Convenience store
  • Self-serve laundry
  • Conference space
  • Multilingual staff
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In South Central Houston
  • MD Anderson Cancer Center - 33 min walk
  • Houston Zoo - 34 min walk
  • NRG Park - 38 min walk
  • Rice University - 40 min walk
  • University of Houston - 8 min drive
  • Houston Natural Science Museum - 8 min drive
  • NRG Stadium - 9 min drive
  • Toyota Center - 11 min drive
  • Minute Maid Park - 13 min drive
  • Discovery Green - 14 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 18 min drive
  • Houston, TX (EFD-Ellington Field) - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 34 min drive
  • Houston Station - 16 min drive
  • Free area shuttle

About this property

MainStay Suites Texas Medical Center/Reliant Park

At MainStay Suites Texas Medical Center/Reliant Park, you'll be within a 10-minute drive of MD Anderson Cancer Center and Houston Zoo. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. Also, University of Houston and Rice University are within a short drive. Fellow travelers say good things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 92 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free
  • Free local shuttle
  • Grocery/convenience store

What to do

  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (540 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Built in 2008
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.3/10

Cleanliness

8.2/10

Staff & service

7.9/10

Amenities

7.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Enrique, 2-night trip
Verified Hotels.com guest review

2/10 Poor

First of all when I checked in I start asking questions about the amenities listed on the website. One being avaliable bedding for infants. I asked about the cribs because that was the verbiage used in the website. The front desk worker was dumbfounded. He had no clue what I was talking about and said they did not offer it. Ok cool, if I knew that I would have brought my own but here were are so we'll make it work. We get to the room and trying to get settled it there are no instructions on how to work the TV. I could see that I could cast to it but my device was only picking up two other devices and neither of them were in our room. So I call to the front desk. Certainly they must know, right. "Sir, could you tell me how to work the TV please? " "Uh well I'm not sure, I don't know". I had heard enough of his I don't knows and I'm not sures for the night so I found another solution. My daughter goes and takes a shower, no complaints, while I get the baby settled and down for the night. Once he's asleep I go to take my shower and the one bath towel that was left was dirty. I'm getting more and more angry. I'm wet so I just dry off with a hand towel and go to sleep. I was exhausted from the drive. 6 something in the morning I get up go use the restroom, toilet won't flush. 😳 thankfully it was just tinkle. Go to the front desk and tell the lady at the front desk that the toilet won't flush. She says they won't have anyone to fix it until 9. We were leaving the room in an hour
Dienishia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tiffany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

keshab, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

For the most part, the Main Stay experience was good. The breakfast offered was pretty pitiful.
Dale, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Hernán, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay for the price
This was an excellent stay for the price! Within 10-15 minute drive of downtown, medical center, and the University of Houston. The room was very spacious for my son and I to stay in comfortably and for me to work. My favorite feature of the room was a small dressing room adjacent to the bathroom with its own door. I was able to shower and dress easily with privacy. This is a rare find anywhere. The staff was incredibly friendly and accommodating from the front desk to the maintenance workers. I highly recommend this hotel!
Joanna, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Disappointed
It was disappointing. Have stayed here before for usually 1or 2 nights at most. decided to stay longer this time and literally got the smallest room in the hotel as told by front desk. Tired to change rooms but nothing was available or had a 40% ip charge in room rate. Had to go exchange towels no room service provided unless stay was over 7 days in length. Could get daily room service for $25 charge per day. Breakfast was just waffle, cereal or toast
Senovio, 2-night family trip
Verified Hotels.com guest review