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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property
Family-friendly hotel with outdoor pool, near Houston Zoo

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MainStay Suites Texas Medical Center/Reliant Park

Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Exterior
Outdoor pool, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Combined shower/tub, free toiletries, hair dryer, towels

Overview of MainStay Suites Texas Medical Center/Reliant Park

7.8

Good

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
Map
3134 Old Spanish Trl, Houston, TX, 77054
Main amenities
  • Weekly housekeeping
  • Outdoor pool
  • Free area shuttle
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Arcade/game room
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

About this area

What's nearby

  • In Astrodome
  • Houston Zoo - 33 min walk
  • MD Anderson Cancer Center - 38 min walk
  • NRG Park - 5 min drive
  • NRG Stadium - 6 min drive
  • Rice University - 6 min drive
  • University of Houston - 6 min drive
  • Westheimer Rd - 5 min drive
  • Toyota Center - 6 min drive
  • Discovery Green - 5 min drive
  • Minute Maid Park - 6 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 17 min drive
  • Houston, TX (EFD-Ellington Field) - 28 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive
  • Houston Station - 15 min drive
  • Free area shuttle

Restaurants

  • McDonald's - 2 min drive
  • Whataburger - 20 min walk
  • The Address - 7 min walk
  • Gyro King - 14 min walk
  • Shell - 2 min walk
Map

About this property

MainStay Suites Texas Medical Center/Reliant Park

When you stay at MainStay Suites Texas Medical Center/Reliant Park, you'll be just a 5-minute drive from MD Anderson Cancer Center and Houston Zoo. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. Also, Toyota Center and NRG Stadium are within a short drive.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Grocery/convenience store

What to do

  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (540 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from October 01 to February 25

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • SafeStay (AHLA - USA)
  • Safe Travels (WTTC - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

Frequently asked questions

Does MainStay Suites Texas Medical Center/Reliant Park offer free cancellation for a full refund?
Yes, MainStay Suites Texas Medical Center/Reliant Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at MainStay Suites Texas Medical Center/Reliant Park?
As of Oct 2, 2023, prices found for a 1-night stay for 2 adults at MainStay Suites Texas Medical Center/Reliant Park on Oct 16, 2023 start from $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at MainStay Suites Texas Medical Center/Reliant Park?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at MainStay Suites Texas Medical Center/Reliant Park?
Yes, there's an outdoor pool.
Are pets allowed at MainStay Suites Texas Medical Center/Reliant Park?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at MainStay Suites Texas Medical Center/Reliant Park?
Yes, there's free self parking.
What are the check-in and check-out times at MainStay Suites Texas Medical Center/Reliant Park?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at MainStay Suites Texas Medical Center/Reliant Park and nearby?
MainStay Suites Texas Medical Center/Reliant Park has an outdoor pool and a 24-hour fitness center, as well as an arcade.
Does MainStay Suites Texas Medical Center/Reliant Park have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around MainStay Suites Texas Medical Center/Reliant Park like?
MainStay Suites Texas Medical Center/Reliant Park is in Astrodome, a short 16-minute walk from Hermann Park.

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Corina, 2-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

6/10 Good

Pamela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nora, 2-night trip
Verified Hotels.com guest review

6/10 Good

Need updates
When we arrived the front desk clerk was slow. I was already late (not her fault) to a function and it took her about 20 mins to check the man in front of me 3 rooms. It was only he and I checking in. The third floor smelled like seafood. I thought maybe somebody had bought some and I could understand but the whole hall smelled terrible every time we went up to our room.
Belinda, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Won’t go back
The hotel is very dated. Rust stains in the shower. Toilet was low flow but very low flow. Had to wait 45 seconds to flush twice. Floor a/c in the bedroom. Pulling from the window made the room smell.
Melissa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aurthor, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Carolina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family Trip
It was pleasant one night stay. Hotel was clean. Staff was helpful. Overall worth staying. Close to main highways and food places.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roberto, 1-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"Sir, could you tell me how to work on the TV please?"
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM