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Valentin Imperial Maya All Inclusive, Playa del Carmen

4.5 stars
Carr.Fed.307 ChetumalPuerto Juarez Km.311, Playa del CarmenQROO77710Mexico, 800-491-6126
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Outstanding4.6 / 5
Service
Fantastic service
Pool
Great pool
Location
Great location
Food
Delicious food
568See all 568 Hotels.com reviews
From 10,757 reviewsTripAdvisor Traveller Rating

Valentin Imperial Maya All Inclusive, Playa del Carmen

Hotel Info: 866-539-8117

from $299
  • Silver Junior Suite
  • Imperial Suite
  • Diamond Suite Privilege
  • Golden Junior Suite
  • Golden Swim Up Junior Suite
  • Deluxe Junior Suite
  • Emerald Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 524 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive

Also known as

  • Maya Imperial
  • Valentin Maya Imperial
  • Valentin Imperial Maya Hotel Playa Del Carmen
  • Valentin Imperial Maya Riviera Maya, Mexico
  • Maya Imperial Valentin
  • Maya Valentin Imperial
  • Valentin Imperial All Inclusive
  • Valentin Imperial Maya
  • Valentin Imperial Maya All Inclusive
  • Valentin Imperial Maya All Inclusive Playa del Carmen
  • Valentin Imperial Maya Playa del Carmen
  • Valentin Maya All Inclusive

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • 9 restaurants
  • 11 bars/lounges
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach towels
  • Number of outdoor pools - 2
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Steam room
  • Nightclub
  • Tennis on site
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 15
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • Meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Entertainment
  • Onsite live performances

Spa

The spa offers massages, manicures and pedicures, and facials. Chocolate body wraps and make-up application are also performed. At least 2-days advance notice recommended for spa treatments.

Dining

Il Olivo - This restaurant specializes in Italian cuisine and serves dinner only.

Ginger - This restaurant specializes in fusion cuisine and serves dinner only.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only.

Tierra - This restaurant specializes in Argentinean cuisine and serves dinner only.

Mar and Lobster Pot - This restaurant specializes in seafood and serves dinner only.

Valentin Imperial Maya All Inclusive, Playa del Carmen’s small print

Also known as

  • Maya Imperial
  • Valentin Maya Imperial
  • Valentin Imperial Maya Hotel Playa Del Carmen
  • Valentin Imperial Maya Riviera Maya, Mexico
  • Maya Imperial Valentin
  • Maya Valentin Imperial
  • Valentin Imperial All Inclusive
  • Valentin Imperial Maya
  • Valentin Imperial Maya All Inclusive
  • Valentin Imperial Maya All Inclusive Playa del Carmen
  • Valentin Imperial Maya Playa del Carmen
  • Valentin Maya All Inclusive

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 568 reviews

Valentin Imperial Maya All Inclusive, Playa del Carmen
Outstanding5.0 / 5
2nd time. Anniversary trip
Overall we had a great time. The staff made a few errors and a few great over the top services.
4 night romance trip
Valentin Imperial Maya All Inclusive, Playa del Carmen
Excellent4.0 / 5
Nice hotel.
Gorgeous grounds and beautiful beach. Service was generally very good. Food was good to very good overall. One item to note: Mexican air conditioning is not like US air conditioning. It cools but does not take out the moisture, so you're clammy all the time. This is pretty much all Mexican air conditioning, not just this hotel. So be prepared to be sweaty.
9 night romance trip
Valentin Imperial Maya All Inclusive, Playa del Carmen
Outstanding5.0 / 5
EXCELLENT in every single aspect
Believe me, it's worth every single dollar! The beach by itself would already be enough to choose this hotel, but imagine an all inclusive with many à la carte restaurants that I'd easily be more than glad to choose and pay for if I was outside of the hotel. The service is also the best that you can get. Do yourself a favor and stay a few days here here, you'll thank me afterwards =)
3 night romance trip

See all reviews

Valentin Imperial Maya All Inclusive, Playa del Carmen

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