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Valentin Imperial Maya All Inclusive, Playa del Carmen

4.5 stars
Carr.Fed.307 ChetumalPuerto Juarez Km.311, Playa del CarmenQROO77710Mexico
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Outstanding4.6 / 5
Room
Great room
Location
Great location
553See all 553 Hotels.com reviews
From 10,990 reviewsTripAdvisor Traveller Rating

Valentin Imperial Maya All Inclusive, Playa del Carmen

from $417
  • Silver Junior Suite
  • Imperial Suite
  • Diamond Suite Privilege
  • Golden Junior Suite
  • Golden Swim Up Junior Suite
  • Deluxe Junior Suite
  • Emerald Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 524 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive

Also known as

  • Maya Imperial
  • Valentin Maya Imperial
  • Valentin Imperial Maya Hotel Playa Del Carmen
  • Valentin Imperial Maya Riviera Maya, Mexico
  • Maya Imperial Valentin
  • Maya Valentin Imperial
  • Valentin Imperial All Inclusive
  • Valentin Imperial Maya
  • Valentin Imperial Maya All Inclusive
  • Valentin Imperial Maya All Inclusive Playa del Carmen
  • Valentin Imperial Maya Playa del Carmen
  • Valentin Maya All Inclusive

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of MXN 154 per person (roundtrip)

In the hotel

Food and drink
  • 8 restaurants
  • 11 bars/lounges
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach towels
  • Number of outdoor pools - 3
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Steam room
  • Sauna
  • Billiards or pool table
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 15
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • Meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Entertainment
  • Onsite live performances

Spa

The spa offers massages, manicures and pedicures, and facials. Chocolate body wraps and make-up application are also performed. At least 2-days advance notice recommended for spa treatments.

Dining

Il Olivo - This restaurant specializes in Italian cuisine and serves dinner only.

Ginger - This restaurant specializes in Japanese cuisine and serves dinner only.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only.

Tierra y tierra - This restaurant specializes in local and international cuisine and serves dinner only.

Alsace - This restaurant specializes in French cuisine and serves dinner only.

Valentin Imperial Maya All Inclusive, Playa del Carmen’s small print

Also known as

  • Maya Imperial
  • Valentin Maya Imperial
  • Valentin Imperial Maya Hotel Playa Del Carmen
  • Valentin Imperial Maya Riviera Maya, Mexico
  • Maya Imperial Valentin
  • Maya Valentin Imperial
  • Valentin Imperial All Inclusive
  • Valentin Imperial Maya
  • Valentin Imperial Maya All Inclusive
  • Valentin Imperial Maya All Inclusive Playa del Carmen
  • Valentin Imperial Maya Playa del Carmen
  • Valentin Maya All Inclusive

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of MXN 154 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 553 reviews

Valentin Imperial Maya All Inclusive, Playa del Carmen
Outstanding5.0 / 5
2nd time. Anniversary trip
Overall we had a great time. The staff made a few errors and a few great over the top services.
4 night romance trip
Valentin Imperial Maya All Inclusive, Playa del Carmen
Excellent4.0 / 5
Nice hotel.
Gorgeous grounds and beautiful beach. Service was generally very good. Food was good to very good overall. One item to note: Mexican air conditioning is not like US air conditioning. It cools but does not take out the moisture, so you're clammy all the time. This is pretty much all Mexican air conditioning, not just this hotel. So be prepared to be sweaty.
9 night romance trip

See all reviews

Valentin Imperial Maya All Inclusive, Playa del Carmen

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