Guests
All properties in Cuenca, Azuay, Ecuador

El Dorado Hotel

4-star hotel in Downtown Cuenca with restaurant and bar/lounge

  • Free buffet breakfast, free WiFi, and free parking
From
$85

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Executive Double Room - Living Room
  • Executive Twin Room - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 32
1 / 32Hotel Front – Evening/Night
Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay, Ecuador
9.2.Superb.
  • Nice hotel in a convenient location in Cuenca. Staff was great. We had a nice balcony…

    Jul 3, 2021

  • We stayed in the Presidential Suite for 7 days and we loved the staff. Our Spanish is…

    Feb 13, 2021

See all 65 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Quiet
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 52 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Spa services
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Downtown Cuenca
  • Calderon Park - 2 min walk
  • Esqueletologia Museum - 3 min walk
  • Church of Santo Domingo - 3 min walk
  • New Cathedral of Cuenca - 4 min walk
  • Convent of the Assumption - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Single Room
  • Executive Double Room
  • Executive Twin Room

What’s around

Landmarks

  • In Downtown Cuenca
  • Calderon Park - 2 min walk
  • Esqueletologia Museum - 3 min walk
  • Church of Santo Domingo - 3 min walk
  • New Cathedral of Cuenca - 4 min walk
  • Convent of the Assumption - 4 min walk
  • Plaza Rotary Market - 5 min walk
  • Civic Plaza - 5 min walk
  • Museum of the Canari Identity - 7 min walk
  • San Francisco Plaza Market - 7 min walk
  • San Cenaculo Church - 7 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
map
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Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay, Ecuador

At a glance

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities
  • Spa services on site

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1970
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Goda - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.

Fogo Grill and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Children and extra bedsPay at property

  • Rollaway beds are available for USD 30.0 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash.

Also known as

  • El Dorado Cuenca
  • El Dorado Hotel Cuenca
  • El Dorado Hotel Hotel
  • El Dorado Hotel Cuenca
  • El Dorado Hotel Hotel Cuenca

*See fees and policies for additional details or extra charges

FAQs

  • Yes, El Dorado Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, Goda offers Asian cuisine. Nearby restaurants include Raymipampa (3-min walk), Café de Alicia (3-min walk), and Guajibamba (3-min walk).
  • El Dorado Hotel has a 24-hour fitness center and spa services.
9.2.Superb.
  • 8.0.Very Good

    The cafeteria is good and good service. Elevator was broken and don' t work very bad.

    3 night family trip, Feb 13, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Loved area and super friendly staff. David a gem and breakfast/staff very helpful. The people at reception spoke excellent English and aided with hospital issues, taxis etc. Bedroom floor could have used a wash

    2 night romance trip, Feb 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We stayed the hotel for three nights, The location is great, staff is very friendly.

    2 night family trip, Sep 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    El Dorado is an excellent hotel located in the center of the city with walking distance to many city attractions. Great, clean and comfortable room. Very delicious breakfast. Will stay here next time I come to Cuenca.

    2 night family trip, Sep 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great spot!

    Just fantastic. Right exactly in the perfect walking area of the historic downtown. Modern, updated rooms, very clean and roomy. Great service and the breakfast buffet was really great, better than expected with fresh omelets, fruit, breads, etc...

    1 night romance trip, Aug 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great property, breakfast is great, there is no ac which is typical in Cuenca but they should have fans for hot sleepers like me. Other than that this hotel is great Mz

    VictorUSA, 2 night trip with friends, Aug 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was great, very friendly and they treat you like their family

    1 night business trip, Aug 7, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Best location in Cuenca, walking distance to the new churcha and good restaurants, can go around in the evening and quiet in the night. Breakfast is also very good with good service. The only problem is water pressure. I stay in 7th floor, when I wanted to take a showed 8:00am and there is no water ( or water came and then stopped when I just put the shampoo...that's embrassing!)

    1 night business trip, Jul 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Recommended! Nice service

    Ubicated in a excellent area and perfect service! I forgot a pair of shoes and they send it back!

    Daniel, 2 night romance trip, Jul 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I just met a girl named Maria, and suddenly!!

    Maria at the front desk was very helpful. She found us a tour guide on very short notice. She helped with our van rides to Guayaquil and her smile lit up the room. I loved the hotel! This was my third visit to Cuenca and I highly recommend it.

    Rick, 1 night family trip, Jun 15, 2019

    Verified Hotels.com guest review

See all 65 reviews