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1 room, 2 adults

Four Points by Sheraton Hangzhou, Binjiang, Hangzhou

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
868 Dongxin Avenue, Binjiang District, Hangzhou, Zhejiang, 310053, China

4-star hotel with 2 restaurants, connected to a shopping center, near Liuhe Pagoda
  • Free Internet and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 538 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Pool
Great pool
Food
Delicious food
Location
Location is ok

Four Points by Sheraton Hangzhou, Binjiang, Hangzhou

from $59
  • Traditional Room, 1 King Bed, City View(Low Floors)
  • Traditional Room, 2 Twin Beds(Low Floors)
  • Superior Room, 1 King Bed, City View(High Floors )
  • Superior Room, 2 Twin Beds(High Floors )
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 2 Double Beds, City View
  • Executive Suite, 1 Bedroom
  • Superior Suite, 1 Bedroom, City View(High Floors)
  • Deluxe Suite, 1 Bedroom, City View
  • Family Suite, 2 Bedrooms, City View

What’s around Four Points by Sheraton Hangzhou, Binjiang, Hangzhou

Top spots nearby

Recommended by this property

  • Liuhe Pagoda (23-minute walk)
  • Southern Song Dynasty Guan Kiln Museum (30-minute walk)
  • Hupao Valley Spring (33-minute walk)
  • Hangzhou Zoo (33-minute walk)
  • Dreaming of the Tiger Spring (36-minute walk)

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 44 min drive
  • Hangzhou Station - 11 min drive
  • Hangzhou East Railway Station - 17 min drive
  • Hangzhou South Station - 40 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free wired Internet access in rooms

Transportation

Parking

  • Free self parking (limited)

Offsite

  • Free area shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Steam room
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Eatery - This buffet restaurant serves breakfast, lunch, and dinner.

Sense - This fine-dining restaurant serves lunch and dinner.

Four Points by Sheraton Hangzhou, Binjiang, Hangzhou’s small print

Also known as

  • Four Points Hangzhou Binjiang
  • Four Points By Sheraton Hangzhou
  • Four Points Hangzhou
  • Binjiang
  • Four Points by Sheraton Hangzhou Binjiang
  • Four Points by Sheraton Hangzhou, Binjiang Hotel
  • Four Points by Sheraton Hangzhou, Binjiang Hangzhou
  • Four Points by Sheraton Hangzhou, Binjiang Hotel Hangzhou
  • Four Points Sheraton Hangzhou Binjiang
  • Four Points Sheraton Hotel Hangzhou Binjiang
  • Sheraton Hangzhou Binjiang
  • Four Points Sheraton Hangzhou Binjiang Hotel
  • 4 Points By Sheraton Hangzhou, Binjiang
  • Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
  • Four Points Hangzhou
  • 4 Points By Sheraton Hangzhou

Policies

To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 11 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Buffet breakfast is offered for an extra charge of CNY 149 for adults and CNY 75 for children (approximately)

    Airport shuttle service is offered for an extra charge of CNY 450 per vehicle (one-way)

    Airport shuttle service for children up to age 18 costs CNY 450 (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Very Good 8.4 From 52 reviews

    Good 6.0
    Pretty, but disappointing. Don't judge a book...
    Check in was smooth as they easily found my reservation. The check in staff were warm and welcome. They told me they were giving me a free upgrade, though I didn't see any difference between the room I ordered and the room I got. The air conditioning worked fine. The bed was firm, but not hard, adequate for sleeping, pretty good for China. The bathroom was rather dark, but fine enough for having a hot shower. I rarely order room service when away, but because of the time constraints of this trip, I decided to fill out the card and order room service for breakfast. I chose an omelette which was supposed to come with my choice of 3 accompanying sides. I filled out the card and selected my 3 sides. I also chose to order a deluxe continental breakfast as I wanted some pastries and a coffee. When breakfast came up, there was an omelette on one plate and 3 tiny danish on another. No sides. No sausage, no bacon, no potatoes, no butter, jam or honey as promised. Just an omelette and 3 tiny pastries. For the price of about $13 each, plus tax and sc. Hugely disappointing for a hotel of this caliber. And considering how well my arrival had gone. I had asked about a taxi for 9am to get to the train, the night bellman told me it was not a problem and they'd arrange it. Next morning, no taxi, because they said it was rush hour. One did finally come. Given all the options there are in Hangzhou, I'll likely try somewhere else next time, as I've seen other nice looking places for cheaper.
    usBusiness trip
    Very Good 8.0
    Comfortable aging hotel for weekend stay
    The hotel is quite old(you can tell from the wear and tare) breakfast was ok but not a lot of options. The staffs all seem to have some sort of attitude. They say it’s from 6:30, but you can’t find staffs working most of the time. And no want cleans the tables so 90% of empty seats have left over food, it’s bad. Room itself was good, got upgraded, not so bad for its price. But cigarette smells in the elevator and lobby/conference area was a huge turn off. They have smoking rooms, so I guess those people just don’t give a damn and decide to smoke wherever they want, and staffs can really care less. The toilet was badly clogged, it takes 4 drains to flush. Overall comfortable for a weekend stay, but won’t expect a lot. Front desk staffs were friendly and helpful though.
    Leon YS, us3 night business trip
    Fair 4.0
    Booked for 2 nights in July, and due to missing a flight could not make the first night. I called around 4pm and advised them - they said I'd be charged anyway, which I expected. I confirmed I would be there for the following night. When I arrived, they said I didn't have the king size bed that I'd booked, even though they'd charged me for it the night before! So I was left with a single bed. No discounts. They offered 2 beers at the bar to make up for it, but all they had was a warm local beer that was literally undrinkable. So don't come here.
    John, auOther trip
    Exceptional 10.0
    efficiency and kindness
    I stopped for one night for flight connection and I was surpised by the quality of personnel professionalism and care. The customer service manager Yoanna was superb in her assistance and efficiency. For sure I will use the same hotel during next trips.
    luca, gb1 night business trip
    Exceptional 10.0
    Best hotel stay ever in China
    I was impressed with the staff servicing me at all contact points: Receptionists, Duty Managers, F&B Managers, Operators, Room Cleaners, Door Bell Staff. They are all very courteous, helpful and gave excellent services. Very clean, comfortable and modern room. Good Breakfast items and F&B Manager, Mr Bruce, is simply Awesome. Greet us by our surname and helped us with take away breakfast bags when we are in a rush of time.
    Hwi Chong, sg1 night business trip

    Four Points by Sheraton Hangzhou, Binjiang, Hangzhou

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