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Four Points by Sheraton Hangzhou, Binjiang, Hangzhou

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
868 Dongxin AvenueBinjiang District, HangzhouZhejiang310053China

4-star hotel in Xihu with indoor pool, bar/lounge
  • Free Internet and free parking
Very Good8.4
Tasty breakfast
Good internet service
Great location
Food is all right
23See all 23 reviews
From 462 reviewsTripAdvisor Traveller Rating

Four Points by Sheraton Hangzhou, Binjiang, Hangzhou

from $107
  • Traditional King Room
  • Comfort Suite
  • Traditional Twin Room
  • Deluxe Room
  • Deluxe Room
  • Superior Room
  • Superior Room, 1 King Bed
  • Superior Room
  • Superior Suite

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 28 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking


  • Free area shuttle
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Bicycle rentals on site
Working away
  • Conference space
  • Meeting rooms 18
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free wired Internet
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


The Eatery - This buffet restaurant serves breakfast, lunch, and dinner.

Sense - This fine-dining restaurant serves lunch and dinner.

Four Points by Sheraton Hangzhou, Binjiang, Hangzhou’s small print

Also known as

  • Four Points Hangzhou Binjiang
  • Four Points Sheraton Hangzhou Binjiang
  • Four Points Sheraton Hotel Hangzhou Binjiang
  • Sheraton Hangzhou Binjiang
  • 4 Points By Sheraton Hangzhou, Binjiang
  • Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
  • Four Points Hangzhou


To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast is offered for an extra charge of CNY 149 for adults and CNY 74 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 450 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Four Points by Sheraton Hangzhou, Binjiang, Hangzhou

Top spots nearby

Recommended by this property

  • Liuhe Pagoda (23-minute walk)
  • Southern Song Dynasty Guan Kiln Museum (30-minute walk)
  • Hupao Valley Spring (33-minute walk)
  • Dreaming of the Tiger Spring (36-minute walk)
  • Hangzhou Zoo (36-minute walk)

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 47 min drive
  • Hangzhou Station - 24 min drive
  • Hangzhou East Railway Station - 36 min drive
  • Hangzhou South Station - 36 min drive
  • Free self parking
  • Free area shuttle
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.4 From 23 reviews

Four Points by Sheraton Hangzhou, Binjiang, Hangzhou
Pretty, but disappointing. Don't judge a book...
Check in was smooth as they easily found my reservation. The check in staff were warm and welcome. They told me they were giving me a free upgrade, though I didn't see any difference between the room I ordered and the room I got. The air conditioning worked fine. The bed was firm, but not hard, adequate for sleeping, pretty good for China. The bathroom was rather dark, but fine enough for having a hot shower. I rarely order room service when away, but because of the time constraints of this trip, I decided to fill out the card and order room service for breakfast. I chose an omelette which was supposed to come with my choice of 3 accompanying sides. I filled out the card and selected my 3 sides. I also chose to order a deluxe continental breakfast as I wanted some pastries and a coffee. When breakfast came up, there was an omelette on one plate and 3 tiny danish on another. No sides. No sausage, no bacon, no potatoes, no butter, jam or honey as promised. Just an omelette and 3 tiny pastries. For the price of about $13 each, plus tax and sc. Hugely disappointing for a hotel of this caliber. And considering how well my arrival had gone. I had asked about a taxi for 9am to get to the train, the night bellman told me it was not a problem and they'd arrange it. Next morning, no taxi, because they said it was rush hour. One did finally come. Given all the options there are in Hangzhou, I'll likely try somewhere else next time, as I've seen other nice looking places for cheaper.
A Traveler, usBusiness trip
Four Points by Sheraton Hangzhou, Binjiang, Hangzhou
Very Good8.0
The hotel location is convenient and quite. Nice bar and food court with many selections.
A Traveler, us3 night business trip
Four Points by Sheraton Hangzhou, Binjiang, Hangzhou
Very Good8.0
A Traveler, usBusiness trip
Four Points by Sheraton Hangzhou, Binjiang, Hangzhou
Best hotel stay ever in China
I was impressed with the staff servicing me at all contact points: Receptionists, Duty Managers, F&B Managers, Operators, Room Cleaners, Door Bell Staff. They are all very courteous, helpful and gave excellent services. Very clean, comfortable and modern room. Good Breakfast items and F&B Manager, Mr Bruce, is simply Awesome. Greet us by our surname and helped us with take away breakfast bags when we are in a rush of time.
Hwi Chong, sg1 night trip
Four Points by Sheraton Hangzhou, Binjiang, Hangzhou
An Excellence Hotel Experience To Stay With
Customer Service is excellence.
WEE LIAN, sg2 night business trip

See all reviews

Four Points by Sheraton Hangzhou, Binjiang, Hangzhou

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