All hotels in Panajachel, Guatemala
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Porta Hotel del Lago, Panajachel

3.5 stars
2a Avenida 06-17 Zona 2PanajachelSololaGuatemala, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.8 / 5
Location
Great location
Cleanliness
Could use a good cleaning
Comfort
More comfort would be nice
112See all 112 Hotels.com reviews
From 356 reviewsTripAdvisor Traveller Rating

Porta Hotel del Lago, Panajachel

Hotel Info: 866-539-8117

from $110
  • Suite, 1 King or 2 Double
  • Deluxe Double Room, 2 Full Beds
  • Standard Double Room, 2 Full Beds

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 10 kg)

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Hotel Porta Lago
  • Porta Hotel Lago Panajachel
  • Porta Hotel Lago
  • Porta Lago Panajachel
  • Porta Lago
  • Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
  • Lago Porta
  • Porta del Lago
  • Porta del Lago Panajachel
  • Porta Hotel
  • Porta Hotel del Lago
  • Porta Hotel del Lago Panajachel
  • Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
  • Porta Hotel Panajachel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between GTQ 60.00 and GTQ 100.00 for adults, and GTQ 40 and GTQ 100 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of GTQ 200.00 per pet, per day

Airport shuttle service is offered for an extra charge of GTQ 1600.00 per person (one way)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Spa treatment room(s)
  • Pool umbrellas
  • Spa tub
  • Sauna
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 4725
  • Conference space size (meters) - 439
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping

Special features

Recreation

On Site

  • Sauna
  • Spa tub
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Porta Hotel del Lago, Panajachel’s small print

Also known as

  • Hotel Porta Lago
  • Porta Hotel Lago Panajachel
  • Porta Hotel Lago
  • Porta Lago Panajachel
  • Porta Lago
  • Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
  • Lago Porta
  • Porta del Lago
  • Porta del Lago Panajachel
  • Porta Hotel
  • Porta Hotel del Lago
  • Porta Hotel del Lago Panajachel
  • Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
  • Porta Hotel Panajachel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between GTQ 60.00 and GTQ 100.00 for adults, and GTQ 40 and GTQ 100 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of GTQ 200.00 per pet, per day

Airport shuttle service is offered for an extra charge of GTQ 1600.00 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 112 reviews

Porta Hotel del Lago, Panajachel
Excellent4.0 / 5
Family getaway
Perfect place to stay in Panajachel, the staff is the best!!!
1 night family trip
Porta Hotel del Lago, Panajachel
Fair2.0 / 5
Great location great pool but very poor decor
This hotel is in a good location with a great pool, but the decor is very tired and in need of a complete refurbishment The bathrooms are dreadful and equivalent to a two star they need completely gutting
1 night romance trip
Porta Hotel del Lago, Panajachel
Good3.0 / 5
Too expensive for what you get.
The cost of this hotel is much more than its nicer, better maintained related property in Antigua. The room was kind of shabby (the toilet seat kept falling off, the hot water took forever, you could hear the ringing pipes whenever another guest took a shower, and the furniture had some wear and tear). You can't order room service and the food was also pretty expensive for the options/quality available. The view was nice and the pool was good.
3 night family trip
Porta Hotel del Lago, Panajachel
Good3.0 / 5
It needs air conditioner and king beds for couples
3 night romance trip
Porta Hotel del Lago, Panajachel
Excellent4.0 / 5
Valentine's Day Weekend
Great location and views, but the hotel needs some comfort updates.
1 night family trip

See all reviews

Porta Hotel del Lago, Panajachel

Is the description of this hotel not correct? Tell us