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Royal Palm Hotel, Umhlanga

4-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
8 Palm BoulevardNew Town Centre, UmhlangaKwaZulu-Natal4320South Africa

4-star hotel in Umhlanga with spa, restaurant
  • Free WiFi and free parking
Very Good8.4
  • Well received and well looked after. a terrific experience.Apr 14, 2017
  • Visiting the Royal Palm Hotel was a fun experience, it was comfortable, safe and warm.Jun 26, 2016
66See all 66 reviews
From 311 reviewsTripAdvisor Traveller Rating

Royal Palm Hotel, Umhlanga

from $93
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 Bedroom
  • Executive Apartment, 2 Bedrooms, Courtyard Area

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Free self parking


  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
Working away
  • Meeting rooms 2
  • Conference space size (feet) - 3315
  • Conference space size (meters) - 308
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Spa Royale has massage/treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.


DISH Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Royal Palm Hotel, Umhlanga’s small print

Also known as

  • Three Cities Royal Palm
  • aha Royal Palm Hotel
  • aha Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Umhlanga
  • aha Royal Palm Umhlanga
  • aha Royal Palm
  • Three Cities Royal Palm Hotel
  • Royal Palm Hotel Umhlanga
  • Royal Palm Umhlanga


Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Breakfast costs between ZAR 85 and ZAR 165 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 365 per person (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Royal Palm Hotel, Umhlanga


  • Heart of Umhlanga
  • Gateway Theatre of Shopping - 3 min walk
  • Umhlanga Hospital - 7 min walk
  • Umhlanga Lighthouse - 25 min walk
  • Umhlanga Rocks Beach - 35 min walk
  • Umhlanga Lagoon Nature Trail - 39 min walk
  • Umhlanga Lagoon Nature Reserve - 42 min walk
  • Mount Edgecombe Country Club - 3.3 mi / 5.3 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 18 min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Recent reviews

Very Good 8.4 From 66 reviews

Royal Palm Hotel, Umhlanga
Family option in Durban
The hotel is well placed with easy access to the Gateway Mall and the beach. The rooms are spacious and so was the apartment we stayed in. The stay also included breakfast which had a decent variety of options. The hotel provides free internet service, but this is capped and it is easy to surpass the daily limit. The folks cleaning also came rather late so had to request earlier service on the next day. Lastly, the carpet could do with more thorough cleaning on a regular basis. Friendly staff. Overall, a good option for families wanting a bit more space.
A Traveler, us3 night family trip
Royal Palm Hotel, Umhlanga
Very Good8.0
Great hotel and excellent value for money. Would recommend to anyone. They just need more or better TV channels.
Dev, za7 night trip
Royal Palm Hotel, Umhlanga
Not a Matchbox
Was a great place to stay and feels like a home and not a cramped hotel room. Big bath and shower so not a matchbox. Ample space and value for money.
Dev, za3 night trip
Royal Palm Hotel, Umhlanga
The place is great. overall cleanliness was good except the balcony was dirty as well as the cushions. The ceiling also had mould from the aircon humidity.
Naledi, za3 night business trip
Royal Palm Hotel, Umhlanga
The staff are fantastic at this hotel. All friendly and nothing is too much to ask them.
Desire, za1 night romance trip

See all reviews

Royal Palm Hotel, Umhlanga

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