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aha Royal Palm Hotel, Umhlanga

4 starsQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
8 Palm BoulevardNew Town Centre, UmhlangaKwaZulu-Natal4320South Africa, 800-491-6126
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Excellent4.0 / 5
  • Visiting the Royal Palm Hotel was a fun experience, it was comfortable, safe and warm.Jun 26, 2016
  • The Royal Palm Hotel is conveniently situated close to Gateway Mall. All one has to do is…Jan 15, 2016
89See all 89 Hotels.com reviews
From 248 reviewsTripAdvisor Traveller Rating

aha Royal Palm Hotel, Umhlanga

Hotel Info: 866-539-8117

from $82
  • Penthouse, 2 Bedrooms
  • Suite, 2 Bedrooms
  • Junior Suite
  • Studio, 1 King Bed (Single)
  • Suite, 2 Bedrooms (Single)
  • Penthouse, 3 Bedrooms
  • Penthouse, 2 Bedrooms
  • Suite, 2 Bedrooms
  • Junior Suite, 1 King Bed
  • Suite
  • Studio
  • Studio (Paraplegic)
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Also known as

  • Three Cities Royal Palm
  • aha Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Umhlanga
  • aha Royal Palm Umhlanga
  • aha Royal Palm

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Breakfast costs between ZAR 85 and ZAR 165 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 365 per person (one way)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
Working away
  • Number of meeting rooms - 2
  • Conference space size (feet) - 3315
  • Conference space size (meters) - 308
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Royale has massage/treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

DISH Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

aha Royal Palm Hotel, Umhlanga’s small print

Also known as

  • Three Cities Royal Palm
  • aha Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Umhlanga
  • aha Royal Palm Umhlanga
  • aha Royal Palm

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Breakfast costs between ZAR 85 and ZAR 165 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 365 per person (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 89 reviews

aha Royal Palm Hotel, Umhlanga
Good3.0 / 5
Family option in Durban
The hotel is well placed with easy access to the Gateway Mall and the beach. The rooms are spacious and so was the apartment we stayed in. The stay also included breakfast which had a decent variety of options. The hotel provides free internet service, but this is capped and it is easy to surpass the daily limit. The folks cleaning also came rather late so had to request earlier service on the next day. Lastly, the carpet could do with more thorough cleaning on a regular basis. Friendly staff. Overall, a good option for families wanting a bit more space.
3 night family trip
aha Royal Palm Hotel, Umhlanga
Excellent4.0 / 5
Royal palm getaway
The room was nice and bathroom was gorgeous. But lots of noise at night, like furniture was being moved / dragged. People talking loudly in the corridors. Breakfast was good. Staff friendly and location excellent.
3 night romance trip
aha Royal Palm Hotel, Umhlanga
Outstanding5.0 / 5
Perfections
This hotel completely exceeded my expectations. The location is very convenient but everything about this property was spot on.
3 night business trip
aha Royal Palm Hotel, Umhlanga
Excellent4.0 / 5
Good and Bad
The 'room' at Royal Palm is in fact a suite. Huge! The restaurant Dish, used to be fine dining at its best. Now unfortunately, not very good and the service appalling. Breakfast on weekdays is ok but you need to ask for coffee for instance three times before it comes. Because of its position, price and comfort of the room I might stay here again.
5 night trip
aha Royal Palm Hotel, Umhlanga
Outstanding5.0 / 5
Convenient for Gateway Mall and Beaches
Conveniently located hotel across the road from Gateway shopping centre and less than 5 mins to the beach by car. Wifi was spotty and complicated to use (you needed to set up a sep AlwaysOn account), and was limited to only 200MB a day. Junior suite was spacious, and looked into a court yard at the back of the hotel. Only 20 mins to airport. Breakfast was simple but adequate. Staff were friendly and responsive.
3 night business trip

See all reviews

aha Royal Palm Hotel, Umhlanga

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