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aha Royal Palm Hotel, Umhlanga

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
8 Palm BoulevardNew Town Centre, UmhlangaKwaZulu-Natal4320South Africa, ‏800-491-6126
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Excellent4.0 / 5
Location
Great location
Amenities
Bad amenities
86See all 86 Hotels.com reviews
From 185 reviewsTripAdvisor Traveller Rating

aha Royal Palm Hotel, Umhlanga

Hotel Info: 866-539-8117

from $82
  • Penthouse, 2 Bedrooms
  • Suite, 2 Bedrooms
  • Junior Suite
  • Studio, 1 King Bed (Single)
  • Suite, 2 Bedrooms (Single)
  • Penthouse, 3 Bedrooms
  • Penthouse, 2 Bedrooms
  • Suite, 2 Bedrooms
  • Junior Suite, 1 King Bed
  • Suite
  • Studio
  • Studio (Paraplegic)
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Also known as

  • Three Cities Royal Palm
  • aha Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Umhlanga
  • aha Royal Palm Umhlanga
  • aha Royal Palm

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Breakfast costs between ZAR 85 and ZAR 165 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 365 per person (one way)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
Working away
  • Number of meeting rooms - 2
  • Conference space size (feet) - 3315
  • Conference space size (meters) - 308
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Royale has massage/treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

DISH Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

aha Royal Palm Hotel, Umhlanga’s small print

Also known as

  • Three Cities Royal Palm
  • aha Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Hotel Umhlanga
  • Three Cities Royal Palm Umhlanga
  • aha Royal Palm Umhlanga
  • aha Royal Palm

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Breakfast costs between ZAR 85 and ZAR 165 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 365 per person (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 86 reviews

aha Royal Palm Hotel, Umhlanga
Excellent4.0 / 5
Visiting the Royal Palm Hotel was a fun experience, it was comfortable, safe and warm.
2 night trip
aha Royal Palm Hotel, Umhlanga
Good3.0 / 5
Family option in Durban
The hotel is well placed with easy access to the Gateway Mall and the beach. The rooms are spacious and so was the apartment we stayed in. The stay also included breakfast which had a decent variety of options. The hotel provides free internet service, but this is capped and it is easy to surpass the daily limit. The folks cleaning also came rather late so had to request earlier service on the next day. Lastly, the carpet could do with more thorough cleaning on a regular basis. Friendly staff. Overall, a good option for families wanting a bit more space.
3 night family trip
aha Royal Palm Hotel, Umhlanga
Outstanding5.0 / 5
Satisfied Customer
My stay at this hotel was excellent. They are true to their word.
1 night trip
aha Royal Palm Hotel, Umhlanga
Good3.0 / 5
Great location but rooms feel a bit run down
Great location, very spacious rooms, friendly staff, but feels a bit run down, rooms need new carpets, needs some upkeep to maintain quality
3 night trip
aha Royal Palm Hotel, Umhlanga
Good3.0 / 5
The hotel rooms were clean and spacious. The bar fridge and micro were great additions as we were travelling with young kids. The position of the TV was not ideally situated - in front of the bed and not in the lounge area. The hotel got a bit noisy on Thursday evening - loud talking and banging of doors.
2 night family trip

See all reviews

aha Royal Palm Hotel, Umhlanga

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