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Las Casitas Village, A Waldorf Astoria Resort, Fajardo

4.5 stars4.5 stars
1000 El Conquistador AvenueFajardoPuerto Rico, 800-491-6126
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Excellent4.5 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
232See all 232 Hotels.com reviews
From 1,541 reviewsTripAdvisor Traveller Rating

Las Casitas Village, A Waldorf Astoria Resort, Fajardo

Hotel Info: 866-539-8117

from $246
  • Casita, Suite, 1 Bedroom, Garden View
  • Casita, Suite, 1 Bedroom, Ocean View
  • Casita, Suite, 2 Bedrooms, Garden View
  • Casita, Suite, 3 Bedrooms, Ocean View
  • Casita, Suite, 2 Bedrooms, Ocean View
  • Casita, Suite, 3 Bedrooms, Garden View
  • Villa, 1 King Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Casita Accessible Room
  • Casita, Room

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-out

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Things to do
  • On private beach
  • Beach umbrellas
  • Number of outdoor pools - 7
  • Lazy river
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 7
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Beach towels
  • Swim-up bar
  • Tennis on site
  • Number of spa tubs - 3
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 157
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Marina on site
  • Outdoor tennis courts - 7
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Personal motorized watercraft on site
  • Scuba diving on site
  • Snorkeling on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby

Recent reviews

Excellent 4.5 /5 from 232 reviews

Las Casitas Village, A Waldorf Astoria Resort, Fajardo
Excellent4.0 / 5
needs renovations- but great private island
Definitely not up to Waldorf standards. Rooms needed updating. Cleaning staff was very inconsistent. Stairs around the resort were endless and not well lit. Witnessed a teen twist her ankle. That all being said- the private island and crystal clear waters made you forget about the other stuff. Awesome infinity pool and hot tub at the casitas.
5 night family trip
Las Casitas Village, A Waldorf Astoria Resort, Fajardo
Excellent4.0 / 5
The staff was generally very helpful and attentive. We didn't have great luck at the Italian restaurant, it took forever, service was poor and very slow, but otherwise the food was very good. Blossoms was AWESOME, a highlight of our stay. The only drawback was access to the pools & beach - from Las Casitas, had to walk or take golf cart to main hotel, long walk to the tram, waited to get down the hill, another long walk to water park or ferry to the beach. After a few days with 3 kids and trips to good pools, it got to be kind of a pain. There was also no way to get to hotel on foot from the water park or marina, which was really frustrating. No iron, ironing board, or blow dryer in suite and I had to request hangars which was a little annoying. Concierge also called us a taxi ($30) to get to their marina that was well within walking distance and their shuttle service - waste of money there.
6 night family trip
Las Casitas Village, A Waldorf Astoria Resort, Fajardo
Good3.0 / 5
So so vacation
Property looked very dated, not what I would expect from a Waldorf property. Service from staff was subpar and just not very willing to help. Felt almost bothered to do things, not a great experience. I'm sorry to say because the property itself has all the potential to be spectacular.. Get more value in Dominican Republic
5 night family trip
Las Casitas Village, A Waldorf Astoria Resort, Fajardo
Excellent4.0 / 5
Wonderful but...
Beautiful property, great private beach, wonderful staff, amazing infinity pool, but... The first and most fundamental part of a hotel stay is the ability to get a good night's rest. If you can't sleep well, nothing else seems to matter. The walls were PAPER thin. I could hear burps from the room next door and overhear everything that was discussed. The room next door brought a sick baby who coughed and cried and I heard it like it was in our room. They came halfway thru my trip and I just couldn't sleep well through the night. Awful! Other things that were disconcerting was the bathroom magnifying mirror was broken and there seemed to be a missing frame above the bed and Visible marks and hardware where the frame should have been. Kind of ghetto for paying thousands of dollars for a week's stay.
5 night romance trip
Las Casitas Village, A Waldorf Astoria Resort, Fajardo
Excellent4.0 / 5
Good overall
Needs more atention
1 night family trip

See all reviews

Las Casitas Village, A Waldorf Astoria Resort, Fajardo

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