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1 room, 2 adults
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Comfort Suites, Houston

2.5 stars
1350 N Sam Houston Pkwy EHoustonTX77032United States of America, 855-239-9228
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Good3.8 / 5
Cleanliness
Clean
Comfort
Rather comfortable
Service
Service is adequate
Food
Food is all right
173See all 173 Hotels.com reviews
From 51 reviewsTripAdvisor Traveller Rating

Comfort Suites, Houston

Hotel Info: 855-239-9228

from $74
  • Suite, 1 King Bed, Non Smoking
  • Standard Double Room, 2 Queen Beds
  • Standard Room, 1 King Bed
  • Efficiency, Suite, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Comfort Suites Hotel Houston
  • Comfort Suites Houston
  • Airport Suites Hotel Houston

Policies

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100.00 per night

Optional extras

Rollaway beds are available for USD 10.00 per stay

Cribs/Infant beds are available for USD 10.00 per stay

Pets are allowed for an extra charge of USD 100 per pet, per night

In the hotel

Food and drink
  • Free buffet breakfast daily
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Comfort Suites, Houston’s small print

Also known as

  • Comfort Suites Hotel Houston
  • Comfort Suites Houston
  • Airport Suites Hotel Houston

Policies

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100.00 per night

Optional extras

Rollaway beds are available for USD 10.00 per stay

Cribs/Infant beds are available for USD 10.00 per stay

Pets are allowed for an extra charge of USD 100 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 173 reviews

Comfort Suites, Houston
Outstanding5.0 / 5
Fairly new
Great quality for the price
1 night family trip
Comfort Suites, Houston
Good3.0 / 5
Houston trip
I am really satisfied and will stay again
2 night business trip
Comfort Suites, Houston
Excellent4.0 / 5
Lots of construction going on around hotel. The electricity went out about 3:30 a.m. and we were not notified until woke up the next morning. Had to be at the airport by 6:00am so got ready with no lights or hot water. There was no way to contact the hotel or front desk except to walk down a flight of stairs. But before the electricity issue, everything was fine and they offered late check-out. If possible, the next time electricity goes out please put notes on guest doors so they will know what to do.
1 night family trip
Comfort Suites, Houston
Outstanding5.0 / 5
anniversary and Mothers Day stay to visit family.
2 night romance trip
Comfort Suites, Houston
Fair2.0 / 5
There must be better alternatives.
As a frequent traveler, I was surprised when the hotel could not accommodate early check in. We waited in the lobby for over 3 hours, with no updates. Every time I asked about the status of the room, I was told "they are still cleaning the rooms." And this was after I called the night before to make sure that we could do early check in, and was told yes. A few minutes after 3, we were given room keys. The room was clean, basic, and the bed was comfortable. The curtains were a bit ripped. No issues until I asked about a late checkout and was told by a lady at the front desk with stains on her shirt, "sorry, we're all booked up." BS but whatever. Can I have a shuttle ride at 12? "No, sorry he won't be available till 1 or maybe 2." Seriously??? This place advertises a shuttle service, but it is some unmarked minivan that apparently will be available whenever. I again sat in the lobby till 2:39...and no one else came into the lobby. Fully booked up my behind. Anyways, finally I got offered a paid taxi-ride if the driver did not show up soon, but he arrived at 2:39. Overall, customer service could be vastly improved. Like, total overhaul and re-training. Just like clean rooms, good customer service is a basic expectation.
1 night business trip

See all reviews

Comfort Suites, Houston

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