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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Hotel Hospes Puerta de Alcalá, Madrid

5-star5 stars
Plaza de la Independencia 3, Madrid, Madrid, 28001, Spain

Luxury hotel with full-service spa, connected to the convention center, near El Retiro Park
  • Free WiFi
  • Collect stampsYou can collect® Rewards stamps here
  • The hotel is in the city center. It is within walking distance to many restaurants. It is…Mar 10, 2020
  • Second time at Hospes. Great staff and good location.Jan 13, 2020

Hotel Hospes Puerta de Alcalá, Madrid

from $189
  • Dreamer´s Double Room
  • Deluxe Double Room
  • Junior Suite
  • Deluxe Double Room, city view
  • Double Room (with extra bed)

What’s around Hotel Hospes Puerta de Alcalá, Madrid


  • In Salamanca
  • El Retiro Park - 2 min walk
  • Paseo del Prado - 4 min walk
  • Gran Via Street - 9 min walk
  • Prado Museum - 11 min walk
  • Puerta del Sol - 17 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 21 min walk
  • Plaza Mayor - 22 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 22 min drive
  • Madrid Recoletos Station - 6 min walk
  • Atocha Cercanías Station - 19 min walk
  • Madrid Atocha Station - 22 min walk
  • Retiro Station - 3 min walk
  • Banco de Espana Station - 7 min walk
  • Serrano Station - 9 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed (dogs only) *

  • 1 per room (up to 33 lbs)

  • Food and water bowls available


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Valet parking *


  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Steam room
Working away
  • Meeting rooms
  • Conference space size (feet) - 1830
  • Conference space size (meters) - 170
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1883
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.


Independencia - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Hospes Puerta de Alcalá, Madrid’s small print

Also known as

  • Hospes
  • Hospes Puerta Alcalá Hotel
  • Hospes Puerta Alcalá Madrid
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  • Madrid Hotel Hospes Puerta de Alcalá Hotel
  • Hotel Hospes Puerta Alcalá Madrid
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  • Hotel Hotel Hospes Puerta de Alcalá
  • Hotel Hospes Puerta de Alcalá Madrid
  • Hospes Madrid
  • Hotel Hospes Madrid
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  • Hospes Puerta de Alcalá
  • Hospes Puerta De Alcala Madrid
  • Hotel Hospes Puerta de Alcalá Hotel
  • Hotel Hospes Puerta de Alcalá Madrid
  • Hotel Hospes Puerta de Alcalá Hotel Madrid
  • Hotel Hospes
  • Hotel Hospes Madrid
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  • Madrid Hospes Hotel


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs EUR 39 per day

Rollaway beds are available for EUR 60.0 per night

Buffet breakfast is offered for an extra charge of EUR 28 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per accommodation, per stay

Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Hospes Puerta de Alcalá, Madrid

  • Are pets allowed at Hotel Hospes Puerta de Alcalá?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 30 per accommodation, per stay.
  • Is parking offered at Hotel Hospes Puerta de Alcalá?
    Yes. Valet parking costs EUR 39 per day.
  • Is airport shuttle service offered by Hotel Hospes Puerta de Alcalá?
    Yes, an airport shuttle is available. The charge is EUR 90 per vehicle roundtrip.
  • What are the check-in and check-out times at Hotel Hospes Puerta de Alcalá?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Hotel Hospes Puerta de Alcalá?
    Yes, there's an onsite restaurant that serves Spanish cuisine. Nearby restaurants include Restaurante Puerta de Alcalá (1-min walk), Market Café (1-min walk), and Vailima (1-min walk).

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Recent reviews

Superb 9.2 From 196 reviews

Exceptional 10.0
Fantastic Hotel in Madrid
I'm super picky about hotels and was pleasantly surprised with this hotel. I'm happy to know that they even have other hotels in Spain. This was a great hotel from location, cleanliness, staff & service. We absolutely loved our room and stay there. The gentlemen at the front desk were welcoming, informative and professional. I would definitely stay there again and would highly recommend it.
us3 night trip
Exceptional 10.0
Absolutely fabulous hotel - room was beautiful; location was perfect
Stephen, us1 night trip with friends
Exceptional 10.0
Amazing hotel!! Beautiful location! So close to everything, beautiful multilingual staff.. worth every dime!!
Debra, us3 night trip
Exceptional 10.0
Great hotel!
Maybe the best service we've experienced in any hotel in Madrid. Hotel is one of downtown five star hotels, but it was more than that due to very courteous people on reception, and all other people working to please us as a Gold member guests. Room upgrade, free massage, very good stay. Hotel is on good place, several very good restaurants are nearby, walking distance. Great hotel.
Zeljko, us2 night family trip
Exceptional 10.0
Perfect for the three of us
A two day stay with wife and 13 year old granddaughter. The greeting was very nice, friendly and inviting. The service for luggage was prompt and orderly. The room was spacious and lovely. The beds were comfortable. The WiFi was powerful. Only problem with the room was a lack of separation between shower and bed areas. It was a bit awkward for grandpa and grand daughter at shower time, requiring one or the other to face the wall during transits. But we survived and had a wonderful stay. The entrance to the hotel is adjacent to a row of outside restaurants, one sedate and the others hip, inclusive and hopping. Grandpa enjoyed the scene, cocktails and vibes in the late evening! the location of the hotel is central, adjacent to the park, near restaurants and sites. It was quite easy to hail a cab in front of the hotel. However it was only about a ten minute walk to the Prado museum. I liked the hotel and recommend it.
salvatore, us2 night family trip
Good 6.0
No door between bathroom and main room
us2 night romance trip
Exceptional 10.0
Great hotel, great location
While the hotel is definitely a five star, world-class hotel, you are definitely paying for the location. The service was fantastic and the restaurant attached to the hotel was also top-notch. Would definitely stay there when in Madrid.
us2 night family trip
Exceptional 10.0
With only 1 day in Madrid, couldn't imagine a better hotel. Staff, particularly David, was great. Ate in the sidewalk cafe at the entrance and easy walk to national archeological museum as well as Prado + Reina Sofia.
Gregory, usRomance trip

Hotel Hospes Puerta de Alcalá, Madrid

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