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NH Bogotá Metrotel Royal, Bogota

3.5 stars
Calle 74, 13-27BogotaDistrito CapitalColombia, ‏800-491-6126
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Good3.9 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
WiFi
Bad internet service
55See all 55 Hotels.com reviews
From 340 reviewsTripAdvisor Traveller Rating

NH Bogotá Metrotel Royal, Bogota

Hotel Info: 866-539-8117

from $72
  • Family Apartment
  • Executive Apartment
  • Suite, 2 Bedrooms
  • Executive Apartment
  • Executive Apartment, Kitchen
  • Business Suite
  • Executive Room (VIP)
  • Business Suite
  • Superior Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 330 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 1 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle within 1 km *

Other information

  • Smoke-free property

Also known as

  • Metrotel RoyalPark
  • NH Bogotá Metrotel Royal
  • RoyalPark Metrotel
  • RoyalPark Metrotel Bogota
  • RoyalPark Metrotel Hotel
  • RoyalPark Metrotel Hotel Bogota
  • Metrotel Royalpark Bogota
  • NH Bogotá Metrotel Royal Hotel Bogota
  • NH Bogotá Metrotel Royal Hotel
  • NH Bogotá Metrotel Royal Bogota

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Buffet breakfast is offered for an extra charge of COP 33000 per person (approximately)

Airport shuttle service is offered for an extra charge of COP 37000 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Steam room
  • Health club
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 18
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5976
  • Conference space size (meters) - 555
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Rooftop terrace
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 29-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Dining

Terraza - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

NH Bogotá Metrotel Royal, Bogota’s small print

Also known as

  • Metrotel RoyalPark
  • NH Bogotá Metrotel Royal
  • RoyalPark Metrotel
  • RoyalPark Metrotel Bogota
  • RoyalPark Metrotel Hotel
  • RoyalPark Metrotel Hotel Bogota
  • Metrotel Royalpark Bogota
  • NH Bogotá Metrotel Royal Hotel Bogota
  • NH Bogotá Metrotel Royal Hotel
  • NH Bogotá Metrotel Royal Bogota

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Buffet breakfast is offered for an extra charge of COP 33000 per person (approximately)

Airport shuttle service is offered for an extra charge of COP 37000 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 55 reviews

NH Bogotá Metrotel Royal, Bogota
Fair2.0 / 5
Price / Utility
Short and Sweet. The condition of the rooms is not great. You get waht you pay for. Bathrooms are sparse. Towel size is small. The shower spit out 2 seconds of brown rusty water which made me think that the room hadn't been used in a while. Not good. The location of the outlets is not convenient for those of us that use laptops or mobile devices for work. This is definitely a more budget conscious hotel. Its just fine if you're only going to sleep there. The price is attractive but that's it.
2 night business trip
NH Bogotá Metrotel Royal, Bogota
Excellent4.0 / 5
Good hotel in fair distance of shopping and nightlife
5 night trip with friends
NH Bogotá Metrotel Royal, Bogota
Good3.0 / 5
Mainly ok
Hotel was on the whole, ok. There are great views, it's comfortable and in a good spot, close to the Transmillenia bus that goes everywhere but also close to the financial district which is quite swish and the Chapinero which is lively and has decent bars near the Andino Center on 82nd. The downside was the rooms. The first room I checked into was so dusty I immediately had an allergic reaction, within a half hour. When I called the front desk they couljdn't do enough to help me move rooms and note the issue. The next room was much better though there was definitely a smell in there the following morning, sort of like a shower drainage issue or something. It didn't bother me as much but was worth noting. Decent hotel but could probably get a more luxury hotel nearby for the same price.
1 night trip
NH Bogotá Metrotel Royal, Bogota
Excellent4.0 / 5
Good hotel for business traveller
I was there on a work-related trip. It was great for what I needed.
1 night business trip
NH Bogotá Metrotel Royal, Bogota
Good3.0 / 5
only if like cold showers and don't need wifi
Pretty terrible: cold shower, warm minibar, impossible to open blinds, slow service, no bottled water, wifi so slow it may as well not exist...other than that, quite average hotel. It took the staff 40 minutes to send someone in response to my call about the shower knob being broken and the water cold. When they finally came and "fixed" it, there still was no hot water.
2 night business trip

See all reviews

NH Bogotá Metrotel Royal, Bogota

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