4/10 Fair
Oct 28, 2013
Hotel with no staff at all
The place is all Tuscany like. The views from our room are gorgeus . The problems were too many. The room was sopposed to have a balcony , and it did not . There is a lot of confort missing in the room . Too dark inside at night , we had to keep moving lamps from the bedroom to the kitchen. The plastic shower curtain was too short so the bathroom floor flooded every time .We were supposed to be able to do our laundry but we could only talk to a lady after 8PM because she works some place else and she would not let me touch the wash machine , she would do the laundry herself along with her own clothes if we paid her. We tried to reach by phone but no one answered or if it did we had no help at all because they did not work there.
Danuza
Verified Hotels.com guest review