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La Concha Renaissance San Juan Resort, Puerto Rico Island

4 stars
1077 Ashford Ave CondadoSan Juan00907Puerto Rico, ‏‎800-491-6126
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Excellent4.4 / 5
Location
Great location
Pool
Great pool
Service
Fantastic service
Amenities
Great amenities
1035See all 1,035 Hotels.com reviews
From 6,473 reviewsTripAdvisor Traveller Rating

La Concha Renaissance San Juan Resort, Puerto Rico Island

Hotel Info: 866-539-8117

from $179
  • Suite, 1 Bedroom, Partial Ocean View
  • Suite, 1 Bedroom, City View
  • Junior Suite, 1 King Bed, Ocean View
  • Suite, 1 Bedroom, Ocean View
  • Standard Room, Resort View
  • Deluxe Room, Ocean View
  • City View Room

At a glance

Key facts

Hotel size

  • This hotel has 483 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-Midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Concha Renaissance
  • Concha Renaissance Resort
  • Concha Renaissance San Juan
  • Concha Renaissance San Juan Resort
  • Concha Resort
  • Concha Resort San Juan
  • Renaissance San Juan
  • Renaissance San Juan Resort
  • San Juan Renaissance

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Optional extras

Self parking costs USD 15 per night with in/out privileges

Valet parking costs USD 20 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 25 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Fitness facilities
  • Number of spa tubs - 2
  • Beach umbrellas
  • Beach towels
Working away
  • Business center
  • Number of meeting rooms - 25
  • Conference space
  • Meeting rooms 19
  • Conference space size (feet) - 269098
  • Conference space size (meters) - 25,000
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Full-sized refrigerator/freezer
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Perla - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Voga - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Solera - Overlooking the pool, this tapas bar serves lunch and dinner.

Komakai - This restaurant specializes in sushi and serves lunch and dinner.

Aroma - Overlooking the pool, this café serves breakfast only.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

La Concha Renaissance San Juan Resort, Puerto Rico Island’s small print

Also known as

  • Concha Renaissance
  • Concha Renaissance Resort
  • Concha Renaissance San Juan
  • Concha Renaissance San Juan Resort
  • Concha Resort
  • Concha Resort San Juan
  • Renaissance San Juan
  • Renaissance San Juan Resort
  • San Juan Renaissance

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Optional extras

Self parking costs USD 15 per night with in/out privileges

Valet parking costs USD 20 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 25 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 1035 reviews

La Concha Renaissance San Juan Resort, Puerto Rico Island
Outstanding5.0 / 5
La Concha
Loved the hotel amenities, location, beach view and location, great suite, service
1 night romance trip
La Concha Renaissance San Juan Resort, Puerto Rico Island
Excellent4.0 / 5
Daniel at the Tour desk was great... he always had a smile, talked with enthusiasm and he was very knowledgeable and helpful about rhe excursions and about what to do in the area as well as Old San Juan. .. he also gave us great tips on what to try (food wise).... other staff were friendly and eager to help if needed...
4 night romance trip
La Concha Renaissance San Juan Resort, Puerto Rico Island
Good3.0 / 5
Its alright
We booked through hotels.com. We originally paid for a city view, but for some reason were downgraded to a deluxe suite. We were not happy. Our room wasn't that great. We were next to the maid closet and ice machine. All night long we heard the ice machine and early mornings we would hear the maids and workers. There was a hole in the bathroom ceiling and the closet door did not work. My bf also cut his foot on glass at the entrance to the beach from the hotel. When I called and mentioned all this, they said the beach is a public beach, and the room issue was not on them but on hotels.com. It was a very stressful vacation and not as relaxing as we were hoping for. La Concha did refund some of our money but I didn't really help with us trying to have a relaxing vacation.
1 night romance trip
La Concha Renaissance San Juan Resort, Puerto Rico Island
Good3.0 / 5
Find another hotel worth your money
We had a very rough stay. Couldn't get into our room until close to 5pm upon check in. There was a hole in the bathroom ceiling, closet door kept jamming, we were next to the maid closet and ice machine. It was extremely loud we never slept in. The workers were very loud at early morning hours. My bf cut his foot on glass at the entrance of the beach near the main pool. We were upgraded the last two days we were there but very frustrated with the service of the hotel. Our first room was also not equipped with the seating area as described in the website. Overall we were not happy with our stay
5 night romance trip
La Concha Renaissance San Juan Resort, Puerto Rico Island
Outstanding5.0 / 5
100%
I love it
3 night trip with friends

See all reviews

La Concha Renaissance San Juan Resort, Puerto Rico Island

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