Skip to main content.
All properties in Xi'an, China
1 room, 2 adults

Shangri-La Hotel, Xian, Xi'an

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
38b Keji Road, Xi'an, Shaanxi, 710075, China

Luxury hotel with full-service spa, connected to the convention center, near Xidian University
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Fabulous8.8
Service
Fantastic service
Food
Delicious food
Breakfast
Tasty breakfast
Room
Great room
61See all 61 Hotels.com reviews
From 2,196 reviews

TripAdvisor Traveller Rating

Shangri-La Hotel, Xian, Xi'an

from $99
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 2 Twin Beds, City View
  • Deluxe Room, 1 King Bed, Garden Area
  • Deluxe Room, 2 Twin Beds, Garden Area
  • Horizon Club, Room, 1 King Bed
  • Horizon Club, Room, 2 Twin Beds
  • Deluxe Suite, 1 King Bed
  • Deluxe Suite, 2 Twin Beds
  • Executive Suite, 1 King Bed

What’s around Shangri-La Hotel, Xian, Xi'an

Top spots nearby

Recommended by this property

  • Xidian University (17-minute walk)
  • Northwest University (29-minute walk)
  • Jiaodaruisun Stadium (38-minute walk)
  • Terracotta Army (24 mi / 38.7 km)

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 43 min drive
  • Xi'an Station - 25 min drive
  • Xi'an East Station - 26 min drive
  • Xi'an North Railway Station - 40 min drive
  • Limited parking
  • RV, bus, and truck parking (surcharge)
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 393 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 2 PM-3 AM
  • Check-out time is noon
  • Express check-in/out
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated slow

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • RV/bus/truck parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Full breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 19634
  • Conference space size (meters) - 1824
  • Conference center
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Chi the SPA has 6 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

Yi Cafe - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Tian Xiang Ge - Overlooking the garden, this restaurant specializes in dim sum and serves lunch, dinner, and light fare. Open daily.

Siam Garden - Overlooking the garden, this restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Lobby Lounge - Overlooking the garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Shangri-La Hotel, Xian, Xi'an’s small print

Also known as

  • Shangri-La Hotel Xian
  • Shangri-La Hotel Xian Xi'an
  • Shangri-La Xian
  • Shangri-La Xian Hotel
  • Shangri-La Xian Xi'an
  • Xian Shangri-La
  • Xian Shangri-La Hotel
  • Shangri-La Golden Flower Hotel China/Shaanxi
  • Shangri La Hotel Xian

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for an additional charge

Full breakfast is offered for an extra charge of CNY 178 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 499 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Xi'an

Recent reviews

Fabulous 8.8 From 61 reviews

Shangri-La Hotel, Xian, Xi'an
Exceptional10.0
Enjoyable very friendly staff and helpful especially Angela Li at check in she was very professional and helpful thank you..
Albert, us4 night family trip
Shangri-La Hotel, Xian, Xi'an
Very Good8.0
I stayed in another Shangri-La in Futian Shenzhen right before this, so there is a direct comparison between two Shangri-La and Futian Shenzhen beats Xi'an hands-down on every aspect.
, us2 night business trip
Shangri-La Hotel, Xian, Xi'an
Exceptional10.0
The best hotel ANYWHERE!
What can I say about my favorite Hotel? Not just in Xi'an, or China, but anywhere I've ever traveled! Great rooms- large, clean, comfortable, the best and most sincere staff you can find, and their breakfast buffet? - The best ever! I will stay no other place in Xi'an!
Jeffery, us9 night family trip
Shangri-La Hotel, Xian, Xi'an
Good6.0
Rough around the edges still
Staggering incompetence at check-out. She tried to charge me for the prepaid room. Until a senior person corrected her. But then, even printing the bill took a good 10 minutes. Also, totally untrained wait staff. Never cleared the plates at breakfast -- just kept piling up on the table. Otherwise, fine! Great room. Pockets of good service.
S. A., usBusiness trip
Shangri-La Hotel, Xian, Xi'an
Exceptional10.0
The staff was friendly and exceptional helpful. Try to have the name of the hotel written in Chinese or at least have the phone number of the hotel when you first arrive so the taxis driver will know where to go. Ours had to call the Shangri-La.
Elton, usRomance trip

See all reviews

Shangri-La Hotel, Xian, Xi'an

Is the description of this hotel not correct? Tell us