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Bahía Escondida

3.0 star property
Mountain hotel with free water park, near Presa La Boca

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Bahía Escondida

Photo gallery for Bahía Escondida

Arcade
Suite, Kitchenette
Breakfast, lunch, dinner served; international cuisine, pool views
Interior
Bathroom sink

Overview of Bahía Escondida

7.2

Good

Property highlights

  • Pool
  • Air conditioning
  • Free parking
  • Gym
  • Restaurant
  • Bar
Map
Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320
Main amenities
  • Daily housekeeping
  • Marina
  • Restaurants and bar/lounge
  • 4 outdoor pools and indoor pool
  • Free water park
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Microwave
  • Private bathroom
  • Premium TV channels

Room options

View all photos for Suite, Kitchenette

Suite, Kitchenette

Suite, Kitchenette

  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

  • 35 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Murphy Bed

View all photos for Standard Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Deluxe

Quadruple Suite Deluxe

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Quadruple Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room -8 Guests- Master

Family Room -8 Guests- Master

  • Sleeps 8
  • 2 Double Beds, 1 Double Sofa Bed and 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • On the waterfront
  • Cascada Cola de Caballo - 13 min drive
  • Monterrey Institute of Technology - 34 min drive
  • Fundidora Park - 37 min drive
  • Cintermex - 38 min drive
  • Arena Monterrey - 38 min drive
  • Plaza Fiesta San Agustin - 38 min drive
  • Macroplaza - 38 min drive
  • Estadio BBVA Bancomer - 39 min drive
  • Auditorium Pabellón M - 38 min drive
  • Alameda - 39 min drive

Getting around

  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 62 min drive

Restaurants

  • Taquería la Reforma - 7 min drive
  • Tacos Isidro's - 7 min drive
  • Tacos Gil - 7 min drive
  • Tacos Rocha - 8 min drive
  • Restaurant los Morales - 7 min drive
Map

About this property

Bahía Escondida

Bahía Escondida features a free water park and a marina. After a dip in one of 4 outdoor pools, guests can grab a bite to eat at La Casona, which serves international cuisine and is open for breakfast, lunch and dinner. There's an indoor pool and a poolside bar, and in-room conveniences include fridges and microwaves.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 11:00 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 11 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free water park access
  • Children's pool
  • Playground
  • Local/corner shop
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Boat tours
  • Shopping
  • Pool table
  • Free use of nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Wedding services
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 1986
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • 4 outdoor pools
  • An indoor pool
  • Free water park
  • Marina
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Full-sized fridge/freezer
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

La Casona – Overlooking the pool, this family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • A damage deposit of MXN 1500 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 250 for adults and MXN 170 to 200 for children
  • Late checkout can be arranged for an extra charge

Parking

  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Bahía Escondida Hotel Santiago
Bahía Escondida Hotel
Bahía Escondida Santiago
Bahía Escondida
Bahía Escondida Hotel
Bahía Escondida Santiago
Bahía Escondida Hotel Santiago

Frequently asked questions

Does Bahía Escondida offer free cancellation for a full refund?
Yes, Bahía Escondida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Bahía Escondida?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Bahía Escondida?
Yes, there are 4 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Bahía Escondida?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Bahía Escondida?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Bahía Escondida?
You can check in from 4:00 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-out is available.
What is there to do at Bahía Escondida and nearby?
Have fun with on-site activities such as motor-boating, and improve your game on the tennis courts. Additional recreation on-site includes aerobics , basketball and pilates. Enjoy a swim in one of the 4 outdoor swimming pools or use the hotel's other amenities, which include a water slide and a sauna. Bahía Escondida also has a steam room and a picnic area, as well as a garden.
Are there restaurants at or near Bahía Escondida?
Yes, La Casona offers international cuisine and pool views.
Does Bahía Escondida have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Bahía Escondida like?
Bahía Escondida is located on the waterfront. Popular attractions include Fundidora Park, which is 37 minutes away by car.

Reviews

7.2

Good

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

bedding sheets and towels were dirty, had some questionable stains! bugs in the kitchen area, rooms and facility not updated at all.
Cesar, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

José de Jesús, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Big disappointment
It's not the resort's fault that we had bad weather, but everything is. Unfriendly receptionist to start with. Then the room didn't even had a chair and we were told that's normal - what hotel room doesn't have a chair??? Next problem was there were not enough outlets in the room. And then the beds, unless you like super hard ones you are in for an uncomfortable night.
Peter, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Yes
Adam, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent.
Excellent. A little pricey. No meals included, nice amenities, clean. In the beautful mountains, all the building all far & seperated. You can drive.
Sergio E, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Room needed TLC. Paint peeling, Doors banged up / scratched. Sinks in kitchen and bathroom did not drain. Kitchen utensils and pans need replaced. Refrigerator was rusted and did not cool properly Amenities were close for the year - pool empty. In summary, not a pleasant stay; therefore, way too expensive (NO VALUE) for what they offer.
Terri, 1-night family trip
Verified Expedia guest review

4/10 Fair

This hotel is outrageously overpriced for what it is. The property has received no significant maintenance in years. It is not really a hotel but rather a club and it should be advertised as such. People there were not really vacationing but rather they own some kind of share and were there for the weekend. It is more like an apartment building with access to a pool to which by the way you have to drive to as there is no way to get there from the apartment but using the street. The room itself was average at best, maybe 2.5 star quality but with a 4.5 star pricing. Doors were old and dingy, painting is coming off. Bathrooms need maintenance, you would not want to step in without flip-flops. Just horrible for the price, we paid $650 for two nights in a 2-bedroom suite. The facilities, service, etc is worth half that at best. Find somewhere else to stay.
Camilo, 2-night family trip
Verified Expedia guest review

6/10 Good

No water
None of the water park was open. We were told only open on weekends. Very disappointed child.
1-night family trip
Verified Hotels.com gue