All hotels in Santiago, Nuevo Leon, Mexico
1 room, 2 adults
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Bahía Escondida, Santiago

3 stars
Falda Cerro de la Ermita, 1010Camino a La Cortina, SantiagoNL67320Mexico, ‏‎800-491-6126
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Good3.4 / 5
  • The hotel staff was not friendly. When we got to our room there was a dead roach on our…Jun 14, 2016
  • the location is beautiful and they have a great water park for the kids, but the rooms…May 31, 2016
64See all 64 Hotels.com reviews
From 29 reviewsTripAdvisor Traveller Rating

Bahía Escondida, Santiago

Hotel Info: 866-539-8117

from $95
  • Suite, Kitchenette
  • Standard Room, 2 Double Beds, Kitchenette
  • Superior Suite, 2 Bedrooms
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
The front desk is open daily from 7 AM - 11 PM

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport drop off (available on request) *

Parking

  • Free self parking

  • RV/bus/truck parking *

Other information

  • Smoke-free property

Also known as

  • Bahía Escondida
  • Bahía Escondida Hotel
  • Bahía Escondida Hotel Santiago
  • Bahía Escondida Santiago

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge

RV/bus/truck parking is available for an extra charge

Breakfast is offered for an extra charge of MXN 150 per person (approximately)

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbeque grills
Things to do
  • Number of outdoor pools - 5
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Steam room
  • Marina on site
  • Free water park access
  • Children's pool
  • Free use of nearby fitness center
  • Tennis on site
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
  • Conference center
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 4
  • Year Built 1980
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
Things to enjoy
  • Furnished lanai
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

La Casona - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Free water park access

Bahía Escondida, Santiago’s small print

Also known as

  • Bahía Escondida
  • Bahía Escondida Hotel
  • Bahía Escondida Hotel Santiago
  • Bahía Escondida Santiago

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge

RV/bus/truck parking is available for an extra charge

Breakfast is offered for an extra charge of MXN 150 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 64 reviews

Bahía Escondida, Santiago
Outstanding5.0 / 5
good family experience
It was fun wort every penny and definitlly comong back soon
1 night family trip
Bahía Escondida, Santiago
Outstanding5.0 / 5
Family fun
We went for family fun, and we got so much fun, lots of kids areas, lots of water and slides for them, so mission accomplished.
1 night family trip
Bahía Escondida, Santiago
Poor1.0 / 5
Customer service was bad from the time check in-then we couldn't find the place at night needs a bigger sign on the highway then we found roaches In the room we called costumer service no one answered!-the restaurant did not had any the food we want to order not a good experience at all!!!!!!!-not coming back!!!!!!
1 night trip
Bahía Escondida, Santiago
Fair2.0 / 5
A Honest and truthful review
Service at checkin was appalling had to wait for an hour with 3 young children to get room key with 20 other families. Room provided initially was old and dirty, after complaining got room in slightly newer area but electronic key faulty do had to return to reception again. Manager in office helpful but checkin staff inept! Pool facilities very good with lots of adventurous water play areas Restaurant appualing, food vile, worst food I have been served in Mexico and overpriced! Take your own food and drink and enjoy in room and use free barbecue area provided. Hotel and pool area need makeover and upgraded for price requested but water facilities provided best in Monterrey at this time!
2 night family trip

See all reviews

Bahía Escondida, Santiago

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