The front desk staff were outstanding, especially Cindy. The room was nice, well appointed, and clean. I needed a kitchen to make my own meals and they had most of the supplies and they were nice. I was on the 4th floor, which was nice until the wind started. It howled! Breakfast was included, but it was just okay. They had a note for gluten free customers, but gave a chocolate muffin? How about having some gluten free bread in the FREEZER for when a celiac or sensitive person needs bread instead of a chocolate muffin with eggs? Breakfast staff were not very friendly, unlike staff everywhere else. Overall, the room was clean, well maintained, in a good location, and the staff outstanding.