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Barceló Maya Palace - All Inclusive, Solidaridad

4.5 stars4.5 stars
Cta Chetumal Puerto Juarez KM 266.3SolidaridadQROO77750Mexico, 800-491-6126
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Excellent4.4 / 5
Room
Room is all right
Location
Great location
Pool
Great pool
Amenities
Great amenities
512See all 512 Hotels.com reviews
From 5,739 reviewsTripAdvisor Traveller Rating

Barceló Maya Palace - All Inclusive, Solidaridad

Hotel Info: 866-539-8117

from $214
  • Junior Suite, Garden View (Free access to All 5 Hotels )
  • Junior Suite, Pool view Premium Level-Free access to 5 hotels
  • Junior Suite, Ocean Front Premium Level-Free access to 5 hotels
  • Junior Suite, Garden View (Gourmet Festival Included)

At a glance

Key facts

Hotel size

  • This hotel has 756 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Things to do
  • On private beach
  • Beach umbrellas
  • Water park
  • Number of outdoor pools - 3
  • Fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Nightclub
  • Beach towels
  • Children's pool
  • Health club
  • Tennis on site
  • Sauna
  • Swim-up bar
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 2350
  • Conference space size (meters) - 218
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts - 3
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Ecotours nearby
  • Sailing nearby
  • Water skiing nearby

Recent reviews

Excellent 4.4 /5 from 512 reviews

Barceló Maya Palace - All Inclusive, Solidaridad
Fair2.0 / 5
Food is great! That's all.
The water there is always extremely HOT, no way to fix it, my toilet didn't work, they did not book me in my right room, had to move rooms 3 times. Management is non existing!! the front desk staff are useless. The food is the best thing going for them!
4 night trip with friends
Barceló Maya Palace - All Inclusive, Solidaridad
Good3.0 / 5
Great vaca but food and beds not 5 star
7 of us stayed for a week. Hubby and I plus 3 kids 8,10 and 11 In one room and my in laws stayed in a separate room. There are few places that the 5 of us can stay together in one room so that was great! We are travelers. We backpacked around the world for a year before kids so we aren't afraid of foreign countries or roughing it. And I am fluent in Spanish so that was super helpful. But this was our first time at a 5 star Mexican resort. The place was huge and beautiful and very clean! But a few things let us down. The beds have plastic mattress protectors which make a ton of noise if you move in the middle of he night and they make you sweat all night. We took them off one night (like our 4th night) and I woke up with 6 bites. Maybe it was a coincidence but I put the mattress protector back on for the rest of the vacation and did not get anymore bites. We slept terribly all week. The second thing that let us down was the food. We have been on Disney cruises and the food is excellent. If Barcelo has 5 star food then the Disney cruise is easily 9 star! The food at the Barcelo was 3 star at best. We ate lunches at the buffets and then made reservations every night at the various restaurants. I am not a picky eater but struggled to have a meal I could finish. My steaks were well done when medium rare was requested. The escargot was bland and the fajita meat was very chewy. It was very disappointing. We had a wonderful week but will not return. Food and sleep are huge on vacatio
7 night family trip

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Barceló Maya Palace - All Inclusive, Solidaridad

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