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1 room, 2 adults
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Grand Oasis Palm, Cancun

3.5 stars
Boulevard Kukulkan km 4.5Zona Hotelera, CancunQROO77500Mexico, 800-491-6126
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Good3.4 / 5
  • The spa is not included in the "All Inclusive" resort. Very misleading and highly…Aug 12, 2016
  • Our stay in hotel was ok. However, this is not the place to stay if you want to relax.…Jun 27, 2016
428See all 428 Hotels.com reviews
From 2,568 reviewsTripAdvisor Traveller Rating
  • Cancun, Quintana Roo (CUN-Cancun Intl.) 23-min drive; 13.3 miles/21.4 km
  • Free self parking

Grand Oasis Palm, Cancun

Hotel Info: 866-539-8117

from $195
  • Family Room
  • Standard Room, Ocean View
  • Standard Room (Sunset)
  • Standard Room, Ocean View
  • Grand Plus Room (additional amenities)
  • Family Room
  • Standard Room (Sunset)
  • Standard Room
  • Grand Room

At a glance

Key facts

Hotel size

  • This hotel has 385 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive

Also known as

  • Grand Oasis Palm
  • Grand Oasis Caribbean Resort
  • Grand Oasis Palm Hotel Cancun
  • Grand Oasis Palm Hotel
  • Grand Oasis Palm All Inclusive
  • Grand Oasis Palm All Inclusive Cancun
  • Grand Oasis Palm Cancun
  • Grand Palm Oasis
  • Oasis Grand Palm
  • Oasis Palm All Inclusive
  • Oasis Palm Grand
  • Grand Oasis Caribbean Beach Hotel

Optional extras

Safes in guestrooms can be used for MXN 92 per day

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 10 per 24-hour period (rates may vary)

WiFi is available in public areas for MXN 10 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast
  • 11 restaurants
  • 10 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Marina on site
  • Waterslide
  • Steam room
  • Swim-up bar
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Phone
More
  • Daily housekeeping

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Sailing
  • Windsurfing

Land activities
  • Soccer
  • Access to 9-hole golf course
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing

Not included
  • Motorized water sports
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Spa

Kin Ha Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures.

Recreation

On Site

  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Grand Oasis Palm, Cancun’s small print

Also known as

  • Grand Oasis Palm
  • Grand Oasis Caribbean Resort
  • Grand Oasis Palm Hotel Cancun
  • Grand Oasis Palm Hotel
  • Grand Oasis Palm All Inclusive
  • Grand Oasis Palm All Inclusive Cancun
  • Grand Oasis Palm Cancun
  • Grand Palm Oasis
  • Oasis Grand Palm
  • Oasis Palm All Inclusive
  • Oasis Palm Grand
  • Grand Oasis Caribbean Beach Hotel

Optional extras

Safes in guestrooms can be used for MXN 92 per day

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 10 per 24-hour period (rates may vary)

WiFi is available in public areas for MXN 10 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 428 reviews

Grand Oasis Palm, Cancun
Outstanding5.0 / 5
Great place for Vacation
We had an amazing time at this hotel and we only spend one day. I want to take this moment and Thank Adriana, front desk agent, Keila, concierge and Jorge, pool bartender for going above and beyond to ensure that we had a great time. Very friendly staff.
1 night family trip
Grand Oasis Palm, Cancun
Excellent4.0 / 5
Awesome vacation
My family and I had a great time!
5 night family trip
Grand Oasis Palm, Cancun
Outstanding5.0 / 5
Love it!
Great getaway!
2 night romance trip
Grand Oasis Palm, Cancun
Fair2.0 / 5
all inclusive meant only 3 buffet restaurants - false advertising kids under 12 can stay with parents free - false advertising, it was kids under 4 no free wifi ANYWHERE do not go on their stated features, call the resort and double check everything
2 night family trip
Grand Oasis Palm, Cancun
Poor1.0 / 5
worst hotel Imaginable
'WARNING lice lice Lice" that's what my kids got from the beds. we go every 6 months to cancun or cabo and I have never seen a place that bad. SERVICE: Very bad most stuff don't speak English and they where very rude. always line for food 10-40minutes wait. making reservation to the restaurant was a nightmare, they say come 9-3 and when I come at 9 they said already booked because they took reservation early by mistake. lifeguard from the hotel take kickbacks from beach venders after helping them charging me more. try to talk to the security and manager about it they laughed at my face. 2 very small elevators for 10 story building where also making weird noises and twice door didn't open and elevator when up to 10 by itself, most people end up using the stairs most of the time. FOOD: about the same menu every day 3 buffet very low quality food bad fruits no fresh juices. The one good restaurant they only allow 4-5 table every night out of the 10 tables available so good luck getting a spot. Shows: C- never on time about 30-50 minutes late never enough room to sit fire show had to much light on it. Latin show 3 girls and 3 guys dance and dress so cheep I had to take my kids out of there magic show was in the small lobby with not much room to sit and very short. Conclusion if you English speaker stay away from this place.
7 night family trip

See all reviews

Grand Oasis Palm, Cancun

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