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Grand Oasis Palm All-Inclusive, Cancun

3.5 stars3.5 stars
Boulevard Kukulkan km 4.5Zona Hotelera, CancunQROO77500Mexico, 800-491-6126

Cancun beachfront hotel with 11 restaurants, spa
  • Free breakfast and free parking
Good3.4 / 5
Room
Room needs to be improved
Location
Great location
Amenities
Amenities are not the best
WiFi
Complaints about WiFi
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From 2,952 reviewsTripAdvisor Traveller Rating

Grand Oasis Palm All-Inclusive, Cancun

Hotel Info: 866-539-8117

from $183
  • Family Room (Up to 2 kids eat and stay free)
  • Grand Plus Room (additional amenities, up to 2 kids eat and stay free)
  • Grand Room (Up to 2 kids free eat & stay free, Non Refundable)

At a glance

Key facts

  • This hotel has 385 rooms
  • This hotel is arranged over 10 floors
  • Staff speak English

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum Spring Break check-in age is 25

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast
  • 11 restaurants
  • 10 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Waterslide
  • Steam room
  • Swim-up bar
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking

Land activities
  • Soccer

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing

Not included
  • Motorized water sports
  • Premium food items
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Kin Ha Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures.

Recreation

On Site

  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby

Grand Oasis Palm All-Inclusive, Cancun’s small print

Also known as

  • Grand Oasis Palm All-Inclusive Hotel Cancun
  • Grand Oasis Caribbean Resort
  • Grand Oasis Palm Hotel Cancun
  • Grand Oasis Palm Hotel
  • Grand Oasis Palm All-Inclusive Hotel
  • Grand Oasis Palm All-Inclusive Cancun
  • Grand Oasis Palm All Inclusive
  • Grand Oasis Palm All Inclusive Cancun
  • Grand Oasis Palm Cancun
  • Grand Palm Oasis
  • Oasis Grand Palm
  • Oasis Palm All Inclusive
  • Oasis Palm Grand
  • Grand Oasis Caribbean Beach Hotel

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit for Spring Break: USD 33.00 per stay for guests under 25 years old staying between 22 02 - 16 04

Optional extras

Safes in guestrooms can be used for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Grand Oasis Palm All-Inclusive, Cancun

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