Grand Oasis Palm All Inclusive

Photo gallery for Grand Oasis Palm All Inclusive

Primary image
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
Outdoor pool, pool umbrellas, sun loungers

Overview of Grand Oasis Palm All Inclusive

Grand Oasis Palm All Inclusive

3.5 star property
Beachfront property in Cancun with spa and outdoor pool

6.6/10 Good

1,018 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is $220
Price available on 9/28/2022
Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 10 restaurants and 7 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Free beach club on site
  • Beach sun loungers
  • Beach towels
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Playa Tortugas - 2 min drive
  • Puerto Cancun Marina Town Center - 7 min drive
  • Tortuga Beach - 4 min drive
  • Cancun Convention Center - 7 min drive
  • Plaza Las Americas - 10 min drive
  • La Isla Shopping Mall - 13 min drive
  • Ultramar Ferry Puerto Juárez - 14 min drive
  • Cancun Mall - 23 min drive
  • El Rey Ruins - 15 min drive
  • Delfines Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive

About this property

Grand Oasis Palm All Inclusive

3.5-star all-inclusive property in the heart of Zona Hotelera
A marina, a swim-up bar, and a beach bar are just a few of the amenities provided at Grand Oasis Palm All Inclusive. This property is a great place to bask in the sun with a white sand beach, sun loungers, and beach towels. Treat yourself to a manicure/pedicure, a body wrap, or a facial at Kin Ha Spa, the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants. Enjoy onsite activities like kayaking, volleyball, and racquetball/squash. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • An outdoor tennis court, a free beach club on site, and coffee/tea in the lobby
  • A 24-hour front desk, massage treatment rooms, and multilingual staff
  • Guest reviews speak well of the family-friendly amenities, beach locale, and helpful staff
Room features
All guestrooms at Grand Oasis Palm All Inclusive offer comforts such as air conditioning, as well as amenities like safes and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Childcare services, daily housekeeping, and phones

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 221 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (2-device limit)

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 10 restaurants
  • 7 bars/lounges
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Free beach club
  • Racquetball/squash
  • Volleyball
  • Kayaking
  • Shopping
  • Golfing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1980
  • Terrace
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Elevator

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing

Spa

Kin Ha Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures.

The spa is open daily.

Dining

The White Box - Onsite restaurant.
Careyes - Onsite restaurant. Open daily.
Bites Food Hall - Onsite restaurant. Open daily.
Sisal Buffet - Onsite restaurant. Open daily.
Los Agaves - Onsite restaurant. Open daily.

Fees & policies

Refundable deposits

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.42 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Cleaning and Health Protocols (Oasis Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive Cancun
Grand Oasis Palm All Inclusive All-inclusive property
Grand Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Grand Oasis Palm All Inclusive offer free cancellation for a full refund?
Yes, Grand Oasis Palm All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Oasis Palm All Inclusive?
As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Grand Oasis Palm All Inclusive on Sep 28, 2022 start from $220, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Oasis Palm All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Oasis Palm All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Oasis Palm All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Oasis Palm All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Oasis Palm All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-out are available.
Is there an onsite casino at Grand Oasis Palm All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (6-min drive) and Royal Yak Casino and Sports Book (7-min drive) are both nearby.
What is there to do at Grand Oasis Palm All Inclusive and nearby?
Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Additional recreation onsite includes racquetball/squash and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Oasis Palm All Inclusive also has 7 bars and spa services, as well as an arcade.
Are there restaurants at or near Grand Oasis Palm All Inclusive?
Yes, there are 10 onsite restaurants. Nearby restaurants include La Trattoria (9-min walk), Sushi Go (2.4 mi), and El Caribeño (2.8 mi).
What's the area around Grand Oasis Palm All Inclusive like?
Grand Oasis Palm All Inclusive is a short 12-minute walk from Langosta Beach and 12 minutes' walk from Las Perlas Beach. Travelers say this property is in a good location.

Overall score and ratings

6.6

Good

7.5/10

Cleanliness

7.0/10

Staff & service

6.7/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Very Good

Great place to stay! Absolutely loved it, the only thing that didn’t go according to place was the power went out a few times for several hours at a time and the hot water sometimes didn’t work. The location, staff and property was amazing
Leonardo, 5-night family trip
Verified Expedia guest review

6/10 Good

Eduardo, 4-night trip
Verified Expedia guest review

6/10 Good

Carisa, 9-night trip
Verified Expedia guest review

8/10 Very Good

Angelica, 6-night trip
Verified Expedia guest review

2/10 Poor

Javier Jr, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean, great food, great stuff and a very fun environment
Herian, 5-night family trip
Verified Expedia guest review

2/10 Poor

So many things went wrong on our stay when we arrived for the first day there was only two people ahead of me to check in but yet it took an hour and a half the weight is the hardest thing because they’re disorganized but the workers don’t move at most resorts I’ve stayed at in Cancun most of the workers can speak English to communicate I came across most of the time people that could not speak English so that was a bit odd to me also to check out two hours ridiculous on my last day the air went out which was horrible all the electric went out it was nowhere to eat nowhere to get coffee nowhere to get drinks they did nothing extra all the customers were on their own to go find food or go somewhere else they did not rake like most resorts the seaweed off the beaches and this is for Expedia you booked my hotel wrong that didn’t match my airline ticket and a cost me an extra charge for a day stay there so Expedia does a very poor job they tried to blame the hotel and the hotel wouldn’t give me a refund for one day but at the end of the day Experian should’ve stepped up and giving me that credit since they made the mistake not the hotel I would never stay at this hotel again it was the whole package was over price for what I got
Benjamin, 6-night romance trip
Verified Expedia guest review

6/10 Good

The property needs renovations. The electricity went out every morning and need more activities for adults.
Lytiasha, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

At first I was a bit skeptical about booking since it was my first time in an All Exclusive Hotel but ended up loving everything about about it. The staff the food the facility was all an amazing experience for me and my family
Mayra, 4-night family trip
Verified Expedia guest review

2/10 Poor

You will fall they don’t have nothing that says steps , kids can be anywhere even if it say adult only along with not so good staff
Clarissa, 2-night family trip
Verified Expedia guest review