Guests
All properties in Osaka, Osaka Prefecture, Japan

Cross Hotel Osaka

4-star hotel in Namba with 2 restaurants and bar/lounge

  • Free WiFi
From
$53

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Street View
  • Street View
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 47
1 / 47Hotel Front – Evening/Night
2-5-15 Shinsaibashi-suji, Osaka, 542-0085, Osaka-fu, Japan
9.2.Superb.
  • The room was comfortable, and the staff were very nice and friendly. The location is very…

    Aug 3, 2021

  • Great location, amazing breakfast, friendly and helpful staff, clean, comfortable, and a…

    Jul 2, 2021

See all 784 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Walkable
Dining options
Transportation options
  • Parking available
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 229 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Valet parking
  • 24-hour front desk

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Namba
  • Amerikamura - 1 min walk
  • Ebisu Bridge - 1 min walk
  • Dotonbori Glico Sign - 1 min walk
  • Osaka Shochikuza - 2 min walk
  • Namba Grand Kagetsu Theater - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room, Non Smoking (Standard Floor)
  • Double Room, Non Smoking (Standard Floor)
  • Superior Double Room, Non Smoking (Standard Floor)
  • Triple Room, Non Smoking (Standard Floor)
  • Twin Room, Non Smoking (Standard Floor)
  • Double Room, Non Smoking (Standard Floor, Single Use)
  • Twin Room, Non Smoking (Standard Floor, Single Use)
  • Triple Room, Non Smoking (Cross Floor)
  • Twin Room, Non Smoking (Cross Floor)
  • Deluxe Double Room, Non Smoking (Cross Floor)
  • Superior Double Room, Non Smoking (Cross Floor)
  • Double Room, Non Smoking (Cross Floor)

What’s around

Landmarks

  • In Namba
  • Amerikamura - 1 min walk
  • Ebisu Bridge - 1 min walk
  • Dotonbori Glico Sign - 1 min walk
  • Osaka Shochikuza - 2 min walk
  • Namba Grand Kagetsu Theater - 9 min walk
  • Namba Hatch - 9 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Osaka Prefectural Gymnasium - 10 min walk
  • National Bunraku Theater - 12 min walk
  • Nipponbashi - 12 min walk

Getting around

  • Kansai Intl. Airport (KIX) - 38 min drive
  • Itami Airport (ITM) - 12 min drive
  • Kobe Airport (UKB) - 29 min drive
  • Osaka-Namba Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 9 min walk
  • Sakuragawa Station - 16 min walk
  • Namba Station - 8 min walk
  • Shinsaibashi Station - 8 min walk
  • Nippombashi Station - 9 min walk
map
See on map
2-5-15 Shinsaibashi-suji, Osaka, 542-0085, Osaka-fu, Japan

At a glance

Hotel size

  • This hotel has 229 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (JPY 2500 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

About the property

Located near a train station, Cross Hotel Osaka is a great choice for a stay in Osaka. Guests looking for a bite to eat can check out The French kitchen ZERO, one of 2 restaurants, which serves breakfast and lunch. Rooms at this upscale hotel offer up nice touches like deep soaking tubs and slippers, along with refrigerators and free WiFi. Fellow travelers like that it's just a short walk to public transportation: Namba Station is 8 minutes away and Shinsaibashi Station is 8 minutes.
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Hosted evening meal on select days (surcharge; reservations required)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The French kitchen ZERO - This restaurant serves breakfast and lunch.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2750 for adults and JPY 1250 for children (approximately)
  • Hosted evening meal costs JPY 9680

ParkingPay at property

  • Covered valet parking costs JPY 2500 per day
  • Parking height restrictions apply

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Cross Hotel
  • Cross Hotel Osaka Osaka
  • Cross Hotel Osaka Hotel Osaka
  • Cross Hotel Osaka
  • Cross Osaka
  • Cross Osaka Hotel
  • Hotel Cross
  • Hotel Cross Osaka
  • Osaka Cross
  • Osaka Cross Hotel
  • Cross Hotel Osaka Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Cross Hotel Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs JPY 2500 per day. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there are 2 onsite restaurants.
9.2.Superb.
  • 10.0.Exceptional

    The pretty hip hotel in central location. Very safe and well managed by hard working workers. They are ready to help out all guests. Highly recommend.

    Kyounghee, 1 night trip, Mar 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly Recommend

    Except that they wanted to charge me $50 for an early check in ( less than 2 hours) Our stay was perfect in every way.

    Yves, 2 night trip, Feb 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved everything about the Hotel. Location, room, food, staff...all deserve the highest rating.. this is the only hotel that I will book again and again when in Osaka.... So happy to have found this Hotel

    TiffanyJones, 1 night romance trip, Feb 22, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Perfect hotel, perfect staff, perfect location. Would highly recommend

    Yves, 3 night trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, nice staffs, I really hope they had laundry area.

    6 night trip, Feb 13, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    First room was a nonsmoker room but smelled like ashtray. They quickly gave us a new room. The view was just ok. The concierge was great. He was bilingual and very helpful.

    4 night trip, Feb 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    location of the hotel was super good breakfast was very good

    Hiroko, 4 night family trip, Jan 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good value for staying in the Namba/Dotombori area

    Great Location, Good service. Clean Room.

    Ritchie, 7 night trip, Jan 18, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The location is great and the staff are very helpful. We were not given advance notice that most services were suspended for the entire week of the new year holiday, including the fitness center, the restaurant, and the laundry service. The fees were very high for these holiday dates while the hotel offerings were limited.

    2 night romance trip, Dec 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    the room is kind of small. Overall, it is good to stay for one or two nights.

    Steve, 1 night family trip, Dec 28, 2019

    Verified Expedia guest review

See all 784 reviews