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Sudima Hotel Lake Rotorua, Rotorua

4 starsOfficial New Zealand Rating provided by Qualmark®
1000 Eruera StreetRotorua3201New Zealand, 800-491-6126
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Good3.9 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Amenities
Amenities are not the best
323See all 323 Hotels.com reviews
From 1,450 reviewsTripAdvisor Traveller Rating

Sudima Hotel Lake Rotorua, Rotorua

Hotel Info: 866-539-8117

from $71
  • Superior Room, 2 Queen Beds
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Also known as

  • Hotel Sudima
  • Sudima
  • Sudima Hotel
  • Sudima Hotel Lake Rotorua
  • Sudima Lake Rotorua

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for NZD 30 per night

Breakfast is offered for an extra charge of NZD 27 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 10 per 24-hour period (rates may vary)

WiFi is available in public areas for NZD 10 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Spa services on site
  • Spa treatment room(s)
  • Billiards or pool table
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Ceiling fan
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Lakes Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Sudima Hotel Lake Rotorua, Rotorua’s small print

Also known as

  • Hotel Sudima
  • Sudima
  • Sudima Hotel
  • Sudima Hotel Lake Rotorua
  • Sudima Lake Rotorua

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for NZD 30 per night

Breakfast is offered for an extra charge of NZD 27 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 10 per 24-hour period (rates may vary)

WiFi is available in public areas for NZD 10 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 323 reviews

Sudima Hotel Lake Rotorua, Rotorua
Fair2.0 / 5
Very worn, dated room, and limited access to opening windows so the room became unbearably hot. Average service, but nothing to make up for a worn hotel room and poor amenities.
1 night romance trip
Sudima Hotel Lake Rotorua, Rotorua
Good3.0 / 5
The staff was very friendly and helpful, and every one-on-one encounter I had with an employee was great. The hotel, however, is definitely showing its age, and there does not seem to be an effort to maintain it. Lounge/lobby furniture had obvious and large tears in the fabric, the vanity stool in our room had a broken leg so no one could sit on it, our window to the outside was covered in bird feces and dirt, and there were several other small signs of things not being maintained or cared for. I'm sure this was once a nice hotel, but it is definitely deteriorating.
2 night romance trip
Sudima Hotel Lake Rotorua, Rotorua
Good3.0 / 5
great location, needs remodel
The hotel is in a great location. The front desk staff were kind and helpful and let us check in early. The hotel, however, looks far nicer in the web pics than in person. It is really old/ outdated. It is in a good location, but needs a major facelift.
1 night romance trip
Sudima Hotel Lake Rotorua, Rotorua
Excellent4.0 / 5
great location
Our only issue was the shotty wifi in our room.
2 night romance trip
Sudima Hotel Lake Rotorua, Rotorua
Excellent4.0 / 5
Great stay with 2 kids
We had a comfortable stay at the Sudima with our two kids (5yo and 9yo). Even though we stayed at the older part of the hotel but the room is fully renovated with great view out to the lake. Really good value for money and perfect location.
2 night family trip

See all reviews

Sudima Hotel Lake Rotorua, Rotorua

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