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The Palace Downtown Dubai, Dubai

5 stars
Mohammed Bin Rashid BoulevardDubai9770United Arab Emirates, 800-491-6126
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Outstanding4.7 / 5
Location
Great location
Amenities
Great amenities
Vibe
Awesome vibe
Value
Value for money could be better
174See all 174 Hotels.com reviews
From 2,258 reviewsTripAdvisor Traveller Rating

The Palace Downtown Dubai, Dubai

Hotel Info: 866-539-8117

from $381
  • Palace Suite Fountain View
  • Deluxe Fountain View
  • Deluxe Room, Lake View
  • Palace Room
  • Diplomatic Suite, Lake View
  • Palace Suite Lake View

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in
A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Also known as

  • Dubai Downtown Palace
  • Palace Downtown Dubai
  • Palace Dubai Downtown
  • Palace Hotel Dubai Downtown
  • Palace The Old Town Dubai
  • The Palace Old Town
  • The Palace The Old Town Hotel Dubai
  • Palace Downtown Dubai Hotel

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night

Deposit: AED 500 per night

Optional extras

Breakfast is offered for an extra charge of AED 150 per person (approximately)

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 18299
  • Conference space size (meters) - 1700
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Recreation

On Site

  • Health club
  • Sauna
  • Steam room
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Palace Downtown Dubai, Dubai’s small print

Also known as

  • Dubai Downtown Palace
  • Palace Downtown Dubai
  • Palace Dubai Downtown
  • Palace Hotel Dubai Downtown
  • Palace The Old Town Dubai
  • The Palace Old Town
  • The Palace The Old Town Hotel Dubai
  • Palace Downtown Dubai Hotel

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night

Deposit: AED 500 per night

Optional extras

Breakfast is offered for an extra charge of AED 150 per person (approximately)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 174 reviews

The Palace Downtown Dubai, Dubai
Outstanding5.0 / 5
Definitely going back
Perfect location in Dubai for shopping and the Burj Khalifa. Hotel staff were superb.
1 night trip
The Palace Downtown Dubai, Dubai
Excellent4.0 / 5
Best hotel in downtown dubai
The hotel, room, services, facilities were perfect. However, the toilet is too small, no water sprayer in the toilet. The sink strainer doesn't work properly.
2 night romance trip
The Palace Downtown Dubai, Dubai
Outstanding5.0 / 5
Great Location
Walkable to the Burj and the Dubai Mall
2 night trip
The Palace Downtown Dubai, Dubai
Outstanding5.0 / 5
Fabu Facility!
Disappointed in not receiving complimentary breakfast buffet when I stayed 10 days.... But other than that - it was a wonderful experience.
7 night business trip
The Palace Downtown Dubai, Dubai
Outstanding5.0 / 5
Best service
Best honeymoon hotel.
1 night romance trip

See all reviews

The Palace Downtown Dubai, Dubai

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