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Oceans Resort, an Ascend Hotel Collection Member, Fraser Coast

4.5 stars
569 Charlton EsplanadeUranganQLD4655Australia, ‏‎800-491-6126
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Excellent4.5 / 5
Location
Great location
Pool
Great pool
Service
Fantastic service
Breakfast
Tasty breakfast
187See all 187 Hotels.com reviews
From 280 reviewsTripAdvisor Traveller Rating

Oceans Resort, an Ascend Hotel Collection Member, Fraser Coast

Hotel Info: 866-539-8117

from $115
  • Apartment, 3 Bedrooms
  • Superior Room, 2 Bedrooms
  • Suite, 3 Bedrooms, Jetted Tub
  • Suite, 2 Bedrooms, Jetted Tub
  • Suite, Non Smoking
  • Suite, Non Smoking
  • One Bedroom Apartment - Unserviced
  • Suite, Non Smoking
  • Room, 1 Bedroom, Jetted Tub (Unserviced)
  • Two Bedroom Apartment - Unserviced
  • Three Bedroom Apartment - Unserviced
  • Two Bedroom Superior - Unserviced
  • Suite, 2 Bedrooms, Jetted Tub (Unserviced)
  • Suite, 3 Bedrooms, Jetted Tub (Unserviced)
  • Apartment, 2 Bedrooms
  • Suite, 1 Bedroom, Jetted Tub
  • Apartment, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
The front desk is open daily from 6 AM - 10 PM
Guests arriving after 9 PM Monday-Saturday or after 7 PM on Sunday must contact the property in advance to obtain check-in instructions. Contact details can be found on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Peppers Pier
  • Peppers Pier Resort
  • Peppers Pier Resort Urangan
  • Peppers Pier Urangan
  • Oceans Resort & Spa Hervey Bay, Australia - Urangan
  • Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
  • Oceans Resort Urangan
  • Oceans Urangan

Policies

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Mandatory fees

Deposit: AUD 200 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 20

Rollaway beds are available for AUD 45.00 per night

Breakfast costs between AUD 10 and AUD 30 for adults, and AUD 10 and AUD 30 for children (approximately)

Cribs/Infant beds are available for AUD 10 per day

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Children's pool
  • Health club
  • Sauna
  • Pool sun loungers
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 11
  • Conference space size (meters) - 1
  • Conference center
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 2007
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Private spa tub
  • In-room massage available
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • First-run movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • In-room safe

Special features

Spa

Spa Botanica has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Bayswater Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Salt Cafe - This café serves breakfast and lunch.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Snorkeling nearby

Oceans Resort, an Ascend Hotel Collection Member, Fraser Coast’s small print

Also known as

  • Peppers Pier
  • Peppers Pier Resort
  • Peppers Pier Resort Urangan
  • Peppers Pier Urangan
  • Oceans Resort & Spa Hervey Bay, Australia - Urangan
  • Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
  • Oceans Resort Urangan
  • Oceans Urangan

Policies

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Mandatory fees

Deposit: AUD 200 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 20

Rollaway beds are available for AUD 45.00 per night

Breakfast costs between AUD 10 and AUD 30 for adults, and AUD 10 and AUD 30 for children (approximately)

Cribs/Infant beds are available for AUD 10 per day

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 187 reviews

Oceans Resort, an Ascend Hotel Collection Member, Fraser Coast
Outstanding5.0 / 5
Great Hotel for the price
First time to Hervey Bay and really happy with the hotel. The hotel is located down at the wharf end of town which is about 7 km from the centre of town. Hervey Bay is bigger than we expected. However, "town" is where the shops are. This hotel is near the long pier, a 10 minute walk to the boat club at the wharf and has a board walk all the way out the front along the beach. The hotel was lovely. the rooms were fantastic! There was market on the Saturday morning across the road. The Fraser Island tour we did picked us up at the hotel and returned us back again.
3 night romance trip
Oceans Resort, an Ascend Hotel Collection Member, Fraser Coast
Outstanding5.0 / 5
Pleasant Stay
The hotel had recently changed management (from Peppers), which didn't affect anything except a few hiccups with the key cards. Front desk folks were very friendly and accommodating. We received a two bedroom, two bathroom unit (upgraded from a one bedroom) that was very well maintained and clean with a huge patio overlooking the pool and a view of the ocean. It was very spacious to say the least. The kitchen was well-equipped but lacked instructions for the appliances. Full-size fridge, 2 burner electric cooktop, small oven/microwave and dishwasher drawer. Two large pools that did not seem heated (toes in only). Kiddie pool with a 'beach'. Note that hotel is a bit out from the town, about 10-15 minute walk to a marina and about 10-15 minute walk the other direction from restaurants, excluding a fish-and-chip shop adjacent which was excellent. Close to the famous local jetty (a little less than 1km long) for wonderful walks and walking/biking along the promenade. We did not eat at any of the hotel's restaurants. Free underground parking. 5 stories in all - best views from 3rd floor or above.
2 night trip
Oceans Resort, an Ascend Hotel Collection Member, Fraser Coast
Outstanding5.0 / 5
Break in Hervey Bay
Upgraded on arrival to 2 bed room.Lovely large unit with great huge balcony.All very clean and inviting.Only problem our stay was too short .We will definitely be back!
4 night romance trip
Oceans Resort, an Ascend Hotel Collection Member, Fraser Coast
Outstanding5.0 / 5
Great weekend ger away
Really nice hotel, good location, free secure parking and views from all of the rooms. Room was large and clean with nice tub. Soundproofing wasn't the best - but most hotels can't seem to achieve this. Walking distance to the beach and huge balcony
1 night romance trip
Oceans Resort, an Ascend Hotel Collection Member, Fraser Coast
Outstanding5.0 / 5
Excellent Hotel
I would highly recommend this hotel. Excellent facilities, free parking, free wifi, excellent choice of movies in house. Excellent and friendly staff. Great for families with two pools(one heated). Our room was great, very spacious with kitchen and laundry facilities. We chose it to relax before and after our trip to Fraser Island. Would highly recommend this hotel.
2 night romance trip

See all reviews

Oceans Resort, an Ascend Hotel Collection Member, Fraser Coast

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