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JW Marriott Hotel Grand Rapids, Grand Rapids

4-star4 stars
235 Louis Campau Promenade NwGrand RapidsMI49503United States of America

4-star hotel with spa, near Public Museum of Grand Rapids
  • Free WiFi
Wellness Area
Great wellness & sports facilities
Great room
Complaints about WiFi
159See all 159 reviews
From 1,023 reviewsTripAdvisor Traveller Rating

JW Marriott Hotel Grand Rapids, Grand Rapids

from $264
  • Concierge Room, Room, 1 King Bed, City View
  • Room, City View (1 King or 2 Queen)
  • Executive Suite, 1 Bedroom, City View
  • Grand Room, 1 King Bed, River View
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, View

At a glance

Key facts

Hotel size

  • This hotel has 337 rooms
  • This hotel is arranged over 23 floors


  • Check-in time 4 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Use of nearby fitness center (discount)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 6
  • Conference space size (feet) - 1428
  • Conference space size (meters) - 129
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Netflix
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The onsite spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

JW Marriott Hotel Grand Rapids, Grand Rapids’s small print

Also known as

  • Grand Rapids Marriott Hotel
  • JW Grand Rapids
  • JW Marriott Grand Rapids
  • JW Marriott Hotel Grand Rapids
  • Marriott Hotel Grand Rapids
  • Grand Rapids Marriott
  • Marriott Grand Rapids


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 19.00 per day

Valet parking costs USD 29.00 per day

Full breakfast is offered for an extra charge of USD 19 for adults and USD 8 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around JW Marriott Hotel Grand Rapids, Grand Rapids


  • In Heartside
  • Public Museum of Grand Rapids - 5 min walk
  • Gerald R. Ford Museum - 6 min walk
  • Grand Rapids Art Museum - 8 min walk
  • Grand Rapids Children's Museum - 10 min walk
  • John Ball Zoo - 29 min walk
  • DeVos Performance Hall - 4 min walk
  • Van Andel Museum Center - 5 min walk

Getting around

  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 21 min drive
  • Grand Rapids Station - 16 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Superb 9.2 From 159 reviews

JW Marriott Hotel Grand Rapids, Grand Rapids
Great location and services
Great location and services
Laura, us1 night trip
JW Marriott Hotel Grand Rapids, Grand Rapids
Very clean, beautiful view, nice hotel entertainment, an very friendly staff! Definitely will revisit in the near future...
Shawn, us1 night trip
JW Marriott Hotel Grand Rapids, Grand Rapids
Very Good8.0
Bed was great, room was small. Bathroom was amazing along with the shower. Service was outstanding and the smell of the hotel was wonderful.
Jennifer, us1 night trip
JW Marriott Hotel Grand Rapids, Grand Rapids
It was awesome! View of the Grand River and blue bridge was great.
A Traveler, us1 night trip
JW Marriott Hotel Grand Rapids, Grand Rapids
not impressed
A very clean hotel. We spent the "big bucks" for a night expecting to be impressed. Not impressed. Shape of hotel made room cramped...including bathroom small and hard to have 2 people in it at same time. We didn't experience anything above average except the cost. We gave it a shot and now we know. We are not at all upset. It was our decision to stay at this hotel. Maybe a different room was better. Certainly there were better views then what we had.
A Traveler, us1 night trip

See all reviews

JW Marriott Hotel Grand Rapids, Grand Rapids

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