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JW Marriott Hotel Grand Rapids

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Exterior
Premium bedding, minibar, in-room safe, desk
Room, 1 King Bed, Non Smoking, View | Premium bedding, minibar, in-room safe, desk
Executive Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of JW Marriott Hotel Grand Rapids

JW Marriott Hotel Grand Rapids

4.0 star property
4-star Grand Rapids hotel with full-service spa, connected to the convention center

9.0/10 Superb

963 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is $319
Price available on 2/2/2023
Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503

Room options

About this area

What's nearby

  • In Downtown Grand Rapids
  • Van Andel Arena - 1 min drive

Getting around

  • Gerald R. Ford International Airport (GRR) - 21 min drive
  • Grand Rapids Station - 16 min walk

Restaurants

  • The B.O.B. - 3 min walk
  • Sushi Yama - 3 min walk
  • The Bull's Head Tavern - 3 min walk
  • Reserve - 4 min walk
  • Cinco de Mayo - 4 min walk

About this property

JW Marriott Hotel Grand Rapids

Located in the entertainment district, JW Marriott Hotel Grand Rapids is a great choice for a stay in Grand Rapids. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a sauna. The room service and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 333 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 4 PM - 2:00 AM
  • Express check-in/out available
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Secured covered onsite self parking (USD 36.00 per day; includes in/out privileges)
  • Secured covered onsite valet parking (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1428 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Seraphina Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 19 for adults and USD 8 for children (approximately)

Parking

  • Covered self parking costs USD 36.00 per day with in/out privileges
  • Covered valet parking costs USD 39 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Does JW Marriott Hotel Grand Rapids offer free cancellation for a full refund?
Yes, JW Marriott Hotel Grand Rapids does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Hotel Grand Rapids?
As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Grand Rapids on Feb 2, 2023 start from $319, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Hotel Grand Rapids?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Hotel Grand Rapids?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at JW Marriott Hotel Grand Rapids?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JW Marriott Hotel Grand Rapids?
Yes. Self parking costs USD 36.00 per day. Valet parking costs USD 39 per day. Electric vehicle charging is available.
What are the check-in and check-out times at JW Marriott Hotel Grand Rapids?
You can check in from 4 PM - 2:00 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at JW Marriott Hotel Grand Rapids and nearby?
Have fun with nearby activities like hiking and kayaking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Hotel Grand Rapids also has a sauna.
Are there restaurants at or near JW Marriott Hotel Grand Rapids?
Yes, there's an onsite restaurant. Nearby restaurants include The B.O.B. (3-min walk), Sushi Yama (3-min walk), and The Bull's Head Tavern (3-min walk).
What's the area around JW Marriott Hotel Grand Rapids like?
JW Marriott Hotel Grand Rapids is in Downtown Grand Rapids, a short 4-minute walk from DeVos Performance Hall and 6 minutes' walk from Van Andel Arena. Travelers say this hotel is in a good location.

Reviews

9.0

Superb

9.5/10

Cleanliness

9.1/10

Staff & service

8.1/10

Amenities

9.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Just perfect. The concierge floor and club made the trip!!
JON, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

henri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Way to impress JW
JW Marriott did not disappoint. Everything from valet service to check-in was top-notch. The rooms, beds, and amenities were clean and maintained very well. This overnight stay was a real treat. We will definitely return to this property again without hesitation.
Bridget, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

TERRIBLE ABUSE
Booked on club level, paid a premium rate and the club lounge was closed for a private party. We were never informed. Was told to go to the market and buy snacks for ourselves. I already paid to have snacks with my club level room. Was also told that I reserved my room with a third party… Hotels.com which is substandard!!!! Our room was FREEZING cold, heat not working 2205 room. Dinner reservations were incorrect and was told that the regular menu was not available and that we needed to pay $300 if we wanted to have supper! Restaurant manager did come and help us out… he was good and respectful.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome !!!
As always the Marriott properties are outstanding in every way.
Jeff, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Everything was terrific; my one and only complaint was that we booked a king room through Travelocity, but when we arrived, they only had a double queen for us. The hotel was wonderful about it, though— they gave us access to the concierge level as as an apology. Their service is absolutely amazing— great stay!
Julie, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

RK
The hotel was beautiful and clean. We did not personally have any issues with our room. My family had two rooms, each having their own issues like the air conditioning not working, broken safe, the TV would not turn on. - Please keep in mind that this is common with any hotel and things happen. Overall, great stay.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jordan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful building. The rooms were spacious and clean. Will definitely be returning!
Abigail, 1-night trip with friends
Verified Expedia guest review