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JW Marriott Hotel Grand Rapids, Grand Rapids

4 stars
235 Louis Campau Promenade NwGrand RapidsMI49503United States of America, ‏‎855-239-9485
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.7 / 5
Location
Great location
Service
Fantastic service
Room
Great room
Cleanliness
Clean
212See all 212 Hotels.com reviews
From 807 reviewsTripAdvisor Traveller Rating

JW Marriott Hotel Grand Rapids, Grand Rapids

Hotel Info: 855-239-9485

from $259
  • Suite, 1 Bedroom
  • Deluxe Room
  • Concierge Room, Concierge Service
  • Standard Room, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 337 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Grand Rapids Marriott Hotel
  • JW Grand Rapids
  • JW Marriott Grand Rapids
  • JW Marriott Hotel Grand Rapids
  • Marriott Hotel Grand Rapids
  • Grand Rapids Marriott
  • Marriott Grand Rapids

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 19.00 per day

Valet parking costs USD 29.00 per day

Full breakfast is offered for an extra charge of USD 19 for adults and USD 8 for children (approximately)

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Health club
  • Spa tub
  • Use of nearby fitness center (discount)
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Meeting rooms 6
  • Conference space size (feet) - 1428
  • Conference space size (meters) - 129
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Free bicycles on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

JW Marriott Hotel Grand Rapids, Grand Rapids’s small print

Also known as

  • Grand Rapids Marriott Hotel
  • JW Grand Rapids
  • JW Marriott Grand Rapids
  • JW Marriott Hotel Grand Rapids
  • Marriott Hotel Grand Rapids
  • Grand Rapids Marriott
  • Marriott Grand Rapids

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 19.00 per day

Valet parking costs USD 29.00 per day

Full breakfast is offered for an extra charge of USD 19 for adults and USD 8 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 212 reviews

JW Marriott Hotel Grand Rapids, Grand Rapids
Outstanding5.0 / 5
Date night
We came in for a concert at Van Andel Area. We walked to The BOB ate at Gilly's , than walked to concert. Great for a concert, or night out on the town or children's museum all within 10 minutes walk. Felt very safe. Hotel was $259(+ taxes) for king bed.That is going rate that close to this area. Self park it's super easy & across from hotel.They wanted us to pay $25 but my internet print off said $19 so they honored it. Hotel looks & feels new & modern.Room was updated, great bathroom, comfy bed. Nice outside deck for drinks & food with view of the river. Just made sure they tell you how to use room key in elevator
1 night romance trip
JW Marriott Hotel Grand Rapids, Grand Rapids
Outstanding5.0 / 5
Love staying here!! Amazing!!
1 night romance trip
JW Marriott Hotel Grand Rapids, Grand Rapids
Outstanding5.0 / 5
Lovely hotel. Wonderful room size and view. Very clean. Updated and clean bathroom. Hotel staff very friendly.
2 night trip with friends
JW Marriott Hotel Grand Rapids, Grand Rapids
Outstanding5.0 / 5
I always enjoy staying at the JW. It's by far my favorite hotel in Grand Rapids. The hotel is beautiful and the rooms very comfortable. My only complaint would be the $29 for valet parking (or $26 to park it yourself). My $249 room ended up costing $315.
1 night romance trip
JW Marriott Hotel Grand Rapids, Grand Rapids
Good3.0 / 5
We have stayed at this hotel in the past. I was disappointed this time. It was a busy weekend, graduations and proms, but, it was the same last time. This time our room did not get cleaned despite requesting it 3 times. We ultimately had to request clean towels and coffee and water, and then go and get more cups from the front desk. While all of the employees were polite, we still had a room that did not get cleaned.
2 night family trip

See all reviews

JW Marriott Hotel Grand Rapids, Grand Rapids

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