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All properties in Grand Rapids, Michigan, United States of America
1 room, 2 adults

JW Marriott Hotel Grand Rapids, Grand Rapids

4-star4 stars
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503, United States of America

4-star hotel with spa, near Public Museum of Grand Rapids
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Great room
Delicious food
Great location
Complaints about WiFi
218See all 218 reviews
From 1,134 reviews

TripAdvisor Traveller Rating

JW Marriott Hotel Grand Rapids, Grand Rapids

from $239
  • Concierge Room, Room, 1 King Bed, City View
  • Room, City View (1 King or 2 Queen)
  • Executive Suite, 1 Bedroom, City View
  • Grand Room, 1 King Bed, River View
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, View

What’s around JW Marriott Hotel Grand Rapids, Grand Rapids


  • In Downtown
  • Public Museum of Grand Rapids - 4 min walk
  • Gerald R. Ford Museum - 5 min walk
  • Van Andel Arena - 6 min walk
  • Grand Rapids Art Museum - 7 min walk
  • Grand Rapids Children's Museum - 8 min walk
  • John Ball Zoo - 28 min walk
  • Downtown Market - 17 min walk

Getting around

  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 17 min drive
  • Grand Rapids Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 337 rooms
  • This hotel is arranged over 23 floors


  • Check-in time 4 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Use of nearby fitness center (discount)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 1428
  • Conference space size (meters) - 129
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Netflix
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

JW Marriott Hotel Grand Rapids, Grand Rapids’s small print

Also known as

  • Grand Rapids Marriott Hotel
  • JW Grand Rapids
  • JW Marriott Grand Rapids
  • JW Marriott Hotel Grand Rapids
  • Marriott Hotel Grand Rapids
  • Grand Rapids Marriott
  • Marriott Grand Rapids


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 19.00 per day

Valet parking costs USD 29.00 per day

Full breakfast is offered for an extra charge of USD 19 for adults and USD 8 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 218 reviews

Exceptional 10.0
Best hotel in town
What a beautiful amazing place! The staff is wonderful!
Karin, us1 night romance trip
Very Good 8.0
Perfect place to stay for family vacation ❤️
Sarah, us1 night family trip
Exceptional 10.0
Great place to unwinds.
A few days away,
Randall, us2 night family trip
Exceptional 10.0
Great hotel
Amazing view of the river located walking distance to everything. The rooms were beautiful and comfortable. Loved our stay
Buck, us1 night romance trip
Fair 4.0
Don't waste your time
Very excited to stay at this hotel ended quickly as the room was not ready at THEIR specified check in time. Had to wait past check-in time to get into our room. Room had a beautiful view and was pleased at first until I noticed the king bed I paid for was a queen and no minibar as specified on my receipt. There was no time to complain as we were there to attend a show and had to be on our way. I thought JW Marriot was a prestigious brand to pull busch league stunts but I guess not. I assume they were aware we were there for one night for a show and could sneak a room switch on us. However I noticed and probably will stay away from them next time I am in the Grand Rapids area.
Adam, usRomance trip

JW Marriott Hotel Grand Rapids, Grand Rapids

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