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All hotels in Port Vila, Vanuatu
1 room, 2 adults

Grand Hotel and Casino, Port Vila

4-star4 stars
Lini HighwayP.O Box 3061, Port VilaEfateVanuatu

Bayfront hotel with 2 bars/lounges, near Port Vila Market
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.6
Beach
Beautiful beach
Room
Great room
Vibe
Vibe is not too good
Amenities
Amenities are not the best
112See all 112 Hotels.com reviews
From 589 reviewsTripAdvisor Traveller Rating

Grand Hotel and Casino, Port Vila

from $160
  • Standard Room, Harbor View
  • Panoramic Suite
  • Deluxe Room, Harbor View

What’s around Grand Hotel and Casino, Port Vila

Landmarks

  • On the waterfront
  • Port Vila Market - 3 min walk
  • Iririki Island - 1 min walk
  • Parliament House - 10 min walk
  • National Museum - 10 min walk
  • Tana Russet Plaza - 20 min walk
  • University of the South Pacific - 31 min walk
  • Pango Point - 4 mi / 6.5 km

Getting around

  • Port Vila (VLI-Bauerfield) - 12 min drive
  • Free parking nearby
  • Limited parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free nearby parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Casino
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Aromessence Day Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Crystals Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hemisphere Lounge Bar - Overlooking the ocean, this cocktail bar serves dinner only.

Grand Hotel and Casino, Port Vila’s small print

Also known as

  • Grand Casino Port Vila
  • Grand Hotel & Casino Port Vila

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of VUV 2000

Rollaway beds are available for an additional charge

Breakfast costs between VUV 600 and VUV 2000 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VUV 1350 per person (one way)

Airport shuttle service for children up to age 18 costs VUV 1350.00 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.6 From 112 reviews

Grand Hotel and Casino, Port Vila
Exceptional10.0
Great Value in Port Vila
I stayed at Grand Hotel and Casino for 4 nights while on a business trip. Patricia at the front desk was amazing. She always greeted me by name whenever I arrived back at the hotel after a meeting and helped me schedule some fun activities during my day off. Grand Hotel and Casino is a great value for money. Highly recommend.
Karl, us3 night trip
Grand Hotel and Casino, Port Vila
Very Good8.0
very good hotel thats up one end of port vila town...quite pricey for what you get but it was conveniently located...staff are very helpful as are door staff...rooms all have nice views..so definitely worth going back too
john, au5 night trip
Grand Hotel and Casino, Port Vila
Fair4.0
Hotel needs update.
The hotel is showing age and not being improved. So hence I would rate it as a 2 star hotel. They need to completely renovate hotel to keep up with the current market.Very average.
Kerry-Anne, au3 night trip
Grand Hotel and Casino, Port Vila
Very Good8.0
Nice, for a much needed rest
My husband and I had an enjoyable stay. The staff were friendly and helpful. The General Manager, Michael I think his name is, was wonderful in helping us with an incident or two, he really knows how to do his job. It's not really a negative as I would stay here again, but our room could do with a bit of maintenance or general repair with a few things i. e. Towel rack coming off wall, just little things like that.
Shaye, au9 night trip
Grand Hotel and Casino, Port Vila
Very Good8.0
Nice hotel with awesome views and central location
We had a lovely room with a balcony and wonderful views. We were staying only the one night before an early flight out in the morning, and unfortunately there was no hot water at 4am in the morning (evidently this was not a one off situation - so I suggest you check on it if you want an early shower like we did). The bathroom design was unusual also, but in a fun way - that is until you tried to have a shower, and besides the cold water it was very cramped & water all over the bathroom floor. Besides the shower problems we had a very nice stay, with very courteous, friendly and professional staff. The casino was good for a bit of fun, but drinks did seem quite expensive (also no mini bar in room). When checking in be aware that there is a box to indicate if you do not wish to contribute to the school fund program (approx. $3 AUD), which we were more than happy to donate to and did notice - just make sure you have the change (like we did) when you check out in the morning. On checkout they inadvertently gave us somebody else's bill which had not been prepaid like our bill was, but when I noticed the error they apologized and sorted this out quickly. I would think this was an honest mistake - but when you are travelling and haven't had a lot of sleep it is obviously a good idea to be aware of what you should be paying on checkout. The hotel was nice and clean, and in a very convenient location, and if guaranteed a hot shower we would certainly stay there again.
Lisa, au1 night trip

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Grand Hotel and Casino, Port Vila

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