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RatiLanna Riverside Spa Resort, Chiang Mai

5 stars
33 Chang Klan RoadPadad, Chiang MaiChiang Mai50100Thailand, 800-491-6126
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Excellent4.4 / 5
Comfort
Rather comfortable
Vibe
Awesome vibe
Wellness
Great wellness & sports facilities
Service
Fantastic service
105See all 105 Hotels.com reviews
From 705 reviewsTripAdvisor Traveller Rating

RatiLanna Riverside Spa Resort, Chiang Mai

Hotel Info: 866-539-8117

from $188
  • Deluxe Suite
  • Deluxe Room, 1 Double or 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Free shopping center shuttle

Also known as

  • RatiLanna
  • Ratilanna Riverside Chiang Mai
  • Ratilanna Riverside Hotel Chiang Mai
  • Ratilanna Riverside Spa Resort Chiang Mai Hotel Chiang Mai
  • RatiLanna Resort
  • RatiLanna Riverside
  • RatiLanna Riverside Resort
  • RatiLanna Riverside Spa
  • RatiLanna Riverside Spa Chiang Mai
  • RatiLanna Riverside Spa Resort
  • RatiLanna Riverside Spa Resort Chiang Mai
  • RatiLanna Spa

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 2999.00
  • Christmas Eve (24 December) Gala Dinner per child: THB 1500.00 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5900
  • New Year's Eve (31 December) Gala Dinner per child: THB 2950 (from 4 to 12 years old)
  • Gala Dinner on 14 11 per adult: THB 2999.00
  • Gala Dinner on 14 11 per child: THB 1500.00 (from 4 to 12 years old)

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 500.00 per vehicle (one way)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free use of nearby fitness center
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 5705
  • Conference space size (meters) - 530
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Mira Terrace - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Rio Restaurant - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar.

RatiLanna Riverside Spa Resort, Chiang Mai’s small print

Also known as

  • RatiLanna
  • Ratilanna Riverside Chiang Mai
  • Ratilanna Riverside Hotel Chiang Mai
  • Ratilanna Riverside Spa Resort Chiang Mai Hotel Chiang Mai
  • RatiLanna Resort
  • RatiLanna Riverside
  • RatiLanna Riverside Resort
  • RatiLanna Riverside Spa
  • RatiLanna Riverside Spa Chiang Mai
  • RatiLanna Riverside Spa Resort
  • RatiLanna Riverside Spa Resort Chiang Mai
  • RatiLanna Spa

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 2999.00
  • Christmas Eve (24 December) Gala Dinner per child: THB 1500.00 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5900
  • New Year's Eve (31 December) Gala Dinner per child: THB 2950 (from 4 to 12 years old)
  • Gala Dinner on 14 11 per adult: THB 2999.00
  • Gala Dinner on 14 11 per child: THB 1500.00 (from 4 to 12 years old)

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 500.00 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 105 reviews

RatiLanna Riverside Spa Resort, Chiang Mai
Good3.0 / 5
Ratilanna needs to re train their management!!
A fabulous hotel but as poorly run as I could imagine. A true 5 star hotel with 3 star management. I stay in great hotels worldwide and I am never critical unless really warranted. I will highlight the worst. I booked and conformed a river view. When we arrived we were told it was an option that was only available if they had space despite the confirmation and the additional cost for the room that we had paid. The explanation is so good I have to report it for future clients. The quote from the duty manager. "It is a river room as you can hear the river". To be sure that there were no language issues I asked 3 times if that was a serious answer and I was assured that if you can hear the river , it is a river room!!!!! There were countless other issues that the "front desk" got spectacularly wrong and it is a terrible shame as the property is wonderful. But no matter how pretty it is, the management seemed intent on making the hotel seem unprofessional. This is the first report I have ever written in a negative tone but sadly it spoiled what should have been a dream stay.
4 night romance trip
RatiLanna Riverside Spa Resort, Chiang Mai
Excellent4.0 / 5
Easy to get taxi to sightsee.
2 night trip with friends
RatiLanna Riverside Spa Resort, Chiang Mai
Excellent4.0 / 5
Ritalana...a good option in Chiang Rai
Ritalana was a very relaxing hotel...we really liked the spa and the thai massage given at this hotel. Food was also a plus and the environment in the hotel was calmed and peaceful
4 night family trip
RatiLanna Riverside Spa Resort, Chiang Mai
Excellent4.0 / 5
good value in chiang mai
overall very nice hotel- the rooms are spacious and comfortable. However they are super dark even with all the lights on and the service is lacking big time with the exception of the GM Awut who is charming and helpful.
1 night family trip
RatiLanna Riverside Spa Resort, Chiang Mai
Good3.0 / 5
This is not a 5 star hotel.
Rooms are old. Building is old. Not luxurious. Staff friendly and helpful. If you are looking for luxury or wifi that is fast this is not the hotel.
Romance trip

See all reviews

RatiLanna Riverside Spa Resort, Chiang Mai

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